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It Support Level 1 Jobs in Minnesota (NOW HIRING)

GLOBAL IT CON LLC

IT Support Engineer

Fridley, MN · On-site

RoleI: IT Support Engineer Location: Fridley, MN Duration: 6+ months Role Summary The Onsite ... Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.

TEKsystems

IT Support Specialist

Eden Prairie, MN

$28 - $32/hr

TEKsystems currently has an IT Support Specialist opportunity available with one of our growing ... Ideally looking for someone that can support tickets level 1-3 and even has some knowledge or ...

Allstar

IT Support Specialist

Gaylord, MN

$50K - $55K/yr

Support a fast-paced environment with multiple clients, systems, and architectures What We're Looking For * 1-3+ years of IT support or help desk experience * MSP experience strongly preferred

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Support a fast-paced environment with multiple clients, systems, and architectures What We're Looking For * 1-3+ years of IT support or help desk experience * MSP experience strongly preferred

Calabrio

IT Support Technician

Minneapolis, MN

$70K/yr

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

Calabrio

IT Support Technician

Minneapolis, MN · On-site

$70K/yr

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

Calabrio

IT Support Technician

Minneapolis, MN · On-site

$70K/yr

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

Calabrio

IT Support Technician

Minneapolis, MN

$22.50 - $30.75/hr

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in Minneapolis. This role provides hands-on technical support for employees while also administering and ...

Centrav Inc.

IT Support Specialist

Burnsville, MN

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing help desk support to end-users including support for hardware, software, telephone and other ...

Calspan LLC

IT Support Specialist

Saint Paul, MN · On-site

$25/hr

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to ...

Calspan LLC

IT Support Specialist

Saint Paul, MN

$25 - $29/hr

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to ...

Calspan LLC

IT Support Specialist

Saint Paul, MN

$25/hr

The IT Support Specialist plays a key role in troubleshooting technical issues and helping integrate systems into IP-based networks. This position requires strong problem-solving skills, attention to ...

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All JobsIt Support Level 1 JobsIt Support Level 1 Jobs in Minnesota

It Support Level 1 information

See Minnesota salary details

$13

$24

$36

How much do it support level 1 jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for it support level 1 in Minnesota is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.79 per hour, depending on experience, location, and employer.

What is an IT Support Level 1?

An IT Support Level 1 job involves providing basic technical assistance and troubleshooting for hardware, software, and network issues. Professionals in this role handle user support requests, resolve common technical problems, and escalate complex issues to higher-level support teams when necessary. They assist with system configurations, password resets, and basic diagnostics to ensure smooth IT operations. Strong communication, problem-solving skills, and knowledge of common IT systems are essential for success in this position.

What are the typical daily responsibilities of an IT Support Level 1?

An IT Support Level 1 technician is primarily responsible for responding to user inquiries, diagnosing and resolving basic hardware and software issues, and escalating more complex problems to higher-level support teams. Daily tasks often include logging and tracking support tickets, assisting with password resets, installing approved software, and maintaining documentation of issues and resolutions. You may also provide in-person or remote support depending on the company's setup and help train end-users on simple IT procedures. This role is an excellent entry point for building technical skills and gaining exposure to a wide range of IT issues in a collaborative team environment.

What are the key skills and qualifications needed to thrive in the IT Support Level 1 position?

To thrive as an IT Support Level 1, you need foundational knowledge of computer hardware, software, troubleshooting techniques, and typically a diploma or certification in IT or a related field. Familiarity with help desk ticketing systems, operating systems like Windows and Mac OS, and basic networking tools is valuable, and certifications such as CompTIA A+ are often preferred. Strong communication skills, patience, and a customer-focused mindset help you excel in assisting users and translating technical issues into understandable terms. These skills enable efficient problem resolution, positive user experiences, and smooth operation of IT services within an organization.

Is IT support a good entry-level job?

IT Support Level 1 is commonly considered a good entry-level position in the tech industry, as it provides foundational skills in troubleshooting, customer service, and technical tools like ticketing systems. It often requires minimal prior experience and can serve as a stepping stone to higher IT roles or certifications such as CompTIA A+.

What are the easiest entry-level IT Support Level 1 jobs?

Entry-level IT Support Level 1 jobs typically involve basic troubleshooting, hardware setup, and user support, often requiring minimal prior experience. These roles usually require foundational knowledge of operating systems, common software, and basic networking, with certifications like CompTIA A+ being beneficial. They are suitable for individuals starting a career in IT and often offer on-the-job training.

What does level 1 IT support do?

Level 1 IT support involves handling basic technical issues, such as troubleshooting hardware and software problems, resetting passwords, and providing general user assistance. Support staff typically use remote tools and ticketing systems to resolve common issues quickly and escalate more complex problems to higher support levels.

What are the most commonly searched types of It Support Level 1 jobs in Minnesota?

The most popular types of It Support Level 1 jobs in Minnesota are:

What are popular job titles related to It Support Level 1 jobs in Minnesota?

For It Support Level 1 jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching It Support Level 1 jobs in Minnesota look for?

The top searched job categories for It Support Level 1 jobs in Minnesota are:

It Support Level 1 jobs near you
Infographic showing various It Support Level 1 job openings in Minnesota as of August 2026, with employment types broken down into 83% Full Time, 8% Part Time, and 9% Contract. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,069 per year, or $24.6 per hour.

Technology Support, Level 1

Minneapolis, MN

Wayzata Public Schools ISD 284
See more jobs at Wayzata Public Schools ISD 284external

$25.70/hr

Contractor

Medical, Dental, Life, Retirement

Re-posted 27 days ago

Job description

Level 1 Technology Support, 12-Month (4 available positions)

Hours: 8
Class: II (starting rate $25.70 per hour)
Unit: Paraprofessional - 12-month position
(Districtwide)


For more information, please review the Administrative Professional and Paraprofessional Contract

Position Description: 
The Level 1 Building Technology Support Paraprofessional provides essential technical support for building-level technology, collaborating with the District Technology Department. Key responsibilities include hardware maintenance, staff support, and ensuring the smooth operation of classroom technologies. 

Please review the attached job description for more details.

Qualifications: 

  • H.S diploma or GED
  • 2 years of technology experience providing end-user hardware and software support
  • Excellent customer service, technology support, and communication experience
  • Detail-oriented individual

Please review the job description for a complete list of preferred technology experience.
 

Benefits: 

  • Medical, dental, life insurance, long-term disability,  employee assistance program, and 403b (tax-sheltered annuity) employer match program.

Application procedure:

Apply online at www.wayzataschools.org

Internal Applicants must complete the Internal Application.

Selection Procedure: 
  Position is open only to current Administrative Professional/Paraprofessional Unit Employees through June 5, 2026, at 4:00 pm.
  If this position does not fill internally, non-unit candidates will be considered. 



Apply