ZipRecruiter

Log In

1

It Support Level 1 Jobs (NOW HIRING)

My Wireless

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

OSTechnical

Be Seen First

IT Support Level III Lead

Orange, CA · On-site

$38 - $48/hr

Job Opportunity: Lead IT Support Level III Location: Orange, CA Job Type: Contract-to-Hire Work Schedule: Hybrid (after initial onboarding/trust period) Compensation: Competitive, based on experience ...

B&F Contracting

IT Support Technician - Level 1

Phoenix, AZ · On-site

$20 - $25/hr

Job Summary B&F Contracting is seeking an IT Support Technician - Level 1 to join our Technology & Business Operations team and provide technical assistance to our internal users. The ideal candidate ...

BF Contracting

IT Support Technician - Level 1

Phoenix, AZ · On-site

$20 - $25/hr

Job Summary B&F Contracting is seeking an IT Support Technician - Level 1 to join our Technology & Business Operations team and provide technical assistance to our internal users. The ideal candidate ...

New Fathom

IT Support Technician I

Bend, OR

$25 - $34.25/hr

We are rapidly expanding our IT Support services and are searching for qualified candidates to join ... The core responsibilities of a level 1\-3 technician include responding to service requests via ...

Landus

IT Support Technician - Level 2

Humboldt, IA · On-site

$20.75 - $28.25/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

Landus

IT Support Technician - Level 2

Humboldt, IA

$20.75 - $28.25/hr

Provide Level 2 IT support by answering Service Desk calls, monitoring the ticket queue, and resolving escalated issues * Assist Level 1 Support via phone and Microsoft Teams with advanced ...

DSN Group, Inc.

IT Support Specialist

Chicago, IL · On-site

$47K - $55K/yr

We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...

V-NET Consulting

Be Seen First

Level 2 IT Specialist

Opa Locka, FL · On-site

$54K - $58K/yr

Level 2 IT Support Specialist Location: Miami, FL Employment Type: Full-Time Overview V-NET ... You will also play a key role in mentoring Level 1 technicians and improving internal processes and ...

next page

Showing results 1-20

All JobsIt Support Level 1 Jobs

It Support Level 1 information

See salary details

$14

$25

$37

How much do it support level 1 jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for it support level 1 in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the It Support Level 1 position, and why are they important?

To thrive as an IT Support Level 1, you need foundational knowledge of computer hardware, software, troubleshooting techniques, and typically a diploma or certification in IT or a related field. Familiarity with help desk ticketing systems, operating systems like Windows and Mac OS, and basic networking tools is valuable, and certifications such as CompTIA A+ are often preferred. Strong communication skills, patience, and a customer-focused mindset help you excel in assisting users and translating technical issues into understandable terms. These skills enable efficient problem resolution, positive user experiences, and smooth operation of IT services within an organization.

What is level 1 and level 2 in IT?

In IT support, Level 1 technicians handle basic issues such as password resets and hardware troubleshooting, often using remote tools and standard procedures. Level 2 technicians address more complex problems that require deeper technical knowledge, diagnostics, and sometimes escalation to specialized teams or advanced tools.

What jobs pay 4000 a week without a degree?

An IT Support Level 1 role typically does not pay $4,000 a week; such high earnings usually require advanced skills, certifications, or experience. Jobs that can pay this amount without a degree often include specialized trades, sales positions, or freelance work in fields like real estate or consulting. High-paying roles without degrees are rare and often depend on performance and skill level rather than formal education alone.

What are L1 support roles and responsibilities?

L1 support roles involve providing initial technical assistance to users by troubleshooting common hardware, software, and network issues. Responsibilities include answering support calls, documenting problems, and escalating complex issues to higher support levels when necessary. Basic knowledge of operating systems, remote tools, and customer service skills are essential for this position.

What is an IT Support Level 1 job?

An IT Support Level 1 job involves providing basic technical assistance and troubleshooting for hardware, software, and network issues. Professionals in this role handle user support requests, resolve common technical problems, and escalate complex issues to higher-level support teams when necessary. They assist with system configurations, password resets, and basic diagnostics to ensure smooth IT operations. Strong communication, problem-solving skills, and knowledge of common IT systems are essential for success in this position.

What does level 1 IT support do?

Level 1 IT support involves handling basic technical issues, such as troubleshooting hardware and software problems, resetting passwords, and providing initial assistance to users. Support technicians often use remote tools and follow standard procedures to resolve common issues quickly and escalate more complex problems to higher support levels.

What are the typical daily responsibilities of an IT Support Level 1 technician?

An IT Support Level 1 technician is primarily responsible for responding to user inquiries, diagnosing and resolving basic hardware and software issues, and escalating more complex problems to higher-level support teams. Daily tasks often include logging and tracking support tickets, assisting with password resets, installing approved software, and maintaining documentation of issues and resolutions. You may also provide in-person or remote support depending on the company's setup and help train end-users on simple IT procedures. This role is an excellent entry point for building technical skills and gaining exposure to a wide range of IT issues in a collaborative team environment.

More about It Support Level 1 jobs
What cities are hiring for It Support Level 1 jobs? Cities with the most It Support Level 1 job openings:
What are the most commonly searched types of It Support Level 1 jobs? The most popular types of It Support Level 1 jobs are:
What states have the most It Support Level 1 jobs? States with the most job openings for It Support Level 1 jobs include:
What job categories do people searching It Support Level 1 jobs look for? The top searched job categories for It Support Level 1 jobs are:
It Support Level 1 jobs near you
Infographic showing various It Support Level 1 job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
IT SUPPORT

IT SUPPORT

Artech Information System LLC

Philadelphia, PA

Other

Re-posted 10 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description


Position: IT Support
Location: Philadelphia, PA

Duration: 3+months

This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and Implementation information, its supporting systems and processes and the users who consume it. As such, this position will work primarily, but not exclusively, with Micros Simphony and other interfaced systems in support of Aramark's critical POS mission. Ideal candidates will have the opportunity to support these systems and users of afore mentioned systems, while working within and independently. - Micros item and menu management - Enterprise support (level 1 and 2), data management - Interface with Aramark operational teams, their clients / customers and vendors - Project work and documentation - Special projects as assigned

Qualifications

pos exp

Additional Information

For more information, Please contact

Shubham

973-295-4595

shubhamDOTsATartechinfoDOTcom


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

View All Artech Jobs

Apply