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Customer Service Level Two Jobs (NOW HIRING)

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... The Level 2 Associate operates with greater independence than entry-level roles and serves as a ...

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... The Level 2 Associate operates with greater independence than entry-level roles and serves as a ...

Road Service Calls - If qualified, travel to a customer's location in a company service truck or ... Level 2 Technician has no management responsibilities. Competencies * Technical Capacity. * Problem ...

The Field Service Engineer Level 2 is an intermediate level field service position that has met the ... This is a customer-facing role and therefore strong interpersonal skills and an ability to ...

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Connect with customers and build appropriate rapport to have a thorough understanding of needs, expectations and requirements in order to achieve customer goals and service level agreements. Provide ...

Customer Service Representative II

Salt Lake City, UT · On-site

$15.50 - $21/hr

We are looking for an experienced, autonomous, and tech-savvy Customer Service Representative to ... As a Level II representative, you will handle advanced problem-solving, manage end-to-end order ...

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Customer Service Level Two information

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How much do customer service level two jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service level two in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.
More about Customer Service Level Two jobs

What cities are hiring for Customer Service Level Two jobs?

Cities with the most Customer Service Level Two job openings:

What states have the most Customer Service Level Two jobs?

States with the most job openings for Customer Service Level Two jobs include:

Infographic showing various Customer Service Level Two job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Level II)

Collabera

Phoenix, AZ

$16.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details:

Client: Banking and Finance

Location: Phoenix, AZ - 85034-4216

Job Title: Customer Service Representative (Level II)

Duration: 8 Months (could go beyond)

Pay Rate: $16.50/hr

Shift timing: Monday to Friday 6:00 AM to 8:00 PM - be flexible to work as shift between these hours

Qualifications
Job Description:
  • Call center exp desired MUST be able to navigate through multiple systems
  • Smile in your voice customer service
  • Mortgage exp helpful

Job Summary:

  • Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.
  • Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting.
  • Requires advanced knowledge of the organization, products and/or services.
  • Must have good communication and problem-solving skills.
  • May research issues or transfer to a research function.
  • May involve cross selling or up selling of other financial products.
  • Handles customer calls with somewhat more complexity.
  • Generally has more than 1 year of experience.
  • The bank is closed on Labor Day, Veterans Day, Thanksgiving, Christmas and New Years Day.
  • All contractors will be expected to work all other days of the week.

Training: 9am-6pm (4 week classroom training). Once training is completed, the schedule may be flexible but most likely will be 10am-7pm (4 week On Job Training)

Additional Information

To know more about this position or to schedule an interview, please contact

Vishal Patel

vishal.npatelat)collabera.com

973-413-6570


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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