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Customer Service Level Two Jobs (NOW HIRING)

Vixxo

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Connect with customers and build appropriate rapport to have a thorough understanding of needs, expectations and requirements in order to achieve customer goals and service level agreements. Provide ...

ClifyX

Customer service

Manchester, NH · On-site

$15.50 - $21.25/hr

Customer Service Representative Level 2 Salesforce and Excel experience a must Manchester, New Hampshire Duration: 9 Months 2+ years' experience with customer service and customer retention ...

Precision Custom Components, LLC

NDT Level II

York, PA

$24.65 - $38.40/hr

... customer focus matter. Whether you're driving results in the office or making them happen on the ... We are currently searching for a 2nd shift NDE Level II Technician holding VT/MT/PT/RT ...

Highland Hospital

RN Level II-HPC

Rochester, NY

$38.76 - $50.33/hr

Provides professional nursing services for patients and their families and/or for the nursing ... Level II Registered Nurse (RN): The Level II RN, under the direction of the Nurse Manager, is ...

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All JobsCustomer Service Level Two Jobs

Customer Service Level Two information

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$9

$18

$26

How much do customer service level two jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for customer service level two in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is level 2 in customer service?

Level 2 customer service refers to a more advanced support role where representatives handle complex issues that cannot be resolved at the first level. They often require deeper product knowledge, problem-solving skills, and may involve using specialized tools or systems to assist customers effectively.

What are the different levels of customer service jobs?

Customer service jobs typically have multiple levels, including Level One (entry-level support), Level Two (more experienced representatives handling complex issues), and Level Three (specialists or supervisors with advanced responsibilities). Advancement often requires improved communication skills, product knowledge, and sometimes certifications or training in customer relationship management tools.

What jobs pay 4000 a week without a degree?

Customer Service Level Two roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level often require advanced technical skills, certifications, or experience in fields like sales, real estate, or certain trades, but they usually also involve a high level of responsibility and performance-based pay. Most roles in customer service focus on hourly wages or salaries below this threshold without additional bonuses or commissions.

What is Tier 2 customer service?

Tier 2 customer service refers to a higher level of support within a company's customer service structure, where representatives handle more complex issues that Tier 1 agents cannot resolve. These agents typically have specialized knowledge, technical skills, and access to advanced tools to troubleshoot and resolve escalated customer concerns efficiently.
More about Customer Service Level Two jobs
What cities are hiring for Customer Service Level Two jobs? Cities with the most Customer Service Level Two job openings:
What states have the most Customer Service Level Two jobs? States with the most job openings for Customer Service Level Two jobs include:
What job categories do people searching Customer Service Level Two jobs look for? The top searched job categories for Customer Service Level Two jobs are:
Customer Service Level Two jobs near you
Infographic showing various Customer Service Level Two job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Level VI

Customer Service Level VI

Acme

San Mateo, CA • On-site

$19.25 - $25.75/hr

Other

Medical, Dental, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Who We Are:
We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations with Facebook, Linkedin and Twitter just to name a few. We power the hiring for rapidly growing startups to Fortune 500 companies like SpaceX, Twitter, Starbucks, Nest, Sound Cloud, and Square. We have a cross collaborative environment with a company culture unlike any other. We offer a competitive salary, medical/dental benefits, PTO, paid holidays, and pre-IPO stock. Join our team!
What Will You Do:
  • Provide email and phone support to customers to ensure their success
  • Work with customers to understand goals and business processes
  • Provide expert knowledge of our application to the customer
  • Participate in the design of automating features in Jobvite
  • Drive to continually improve our internal process for customer care
  • Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
  • Document issues using case format in our CRM system and defects in our bug tracking tool
  • Act as a liaison between our Product Management and Engineering teams
  • Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
  • Develop technical solutions to be posted to both internal and external knowledge base
What Will You Bring:
    • A 4 year degree and/or 5+ years of demonstrated industry experience
    • Prior applicable experience in a technical support or professional services environment
    • Technical competence including general understanding of IT and enterprise software, specifically ASP ("on-demand", SaaS), networking, hardware, and implementations
    • Working knowledge of enterprise integrations including batch interfaces and Web Services
    • IT systems and networking experience with exposure to underlying security issues
    • Demonstrated analysis, problem solving and troubleshooting expertise
    • Solid understanding of Internet technologies, web servers and web proxy servers
    • Ability to multi-task and perform effectively under pressure
  • Comfortable interacting with all levels of management and roles within the client organization
  • Ability to effectively prioritize and escalate customer issues as required
  • Excellent communication and presentation skills to effectively explain a solution to a customer's problems
  • Detailed, organized and results oriented
  • Ability to learn and assimilate technical information quickly
  • Enthusiasm, strong work ethic and a positive attitude
  • PMP and Salesforce experience a plus

What Will You Get:
  • Competitive salary
  • Medical/Dental benefits
  • Solid late stage stock options
  • PTO
  • Paid Holidays
  • An experience you will cherish forever
What We Have Accomplished:
Recruiting technology has always been about innovation - the promise of sourcing and hiring great talent before the next guy. If, like us, you believe that hiring the best people is of the utmost importance, then you should expect technology with a laser focus on helping you find today's greatest candidates.
Delivering on the promise of innovation moves Jobvite forward every day. Jobvite serves companies with the highest expectations of recruiting technology and candidate quality. Companies that value an easy-to-use applicant tracking system, social grown employee referrals, and positive candidate experiences choose Jobvite.
Recent Jobvite Awards & Accolades:
  • 10/2014 Raised $25 Million series "D" funding round
  • Best in Biz Award, 2014
  • Brandon Hall Excellence Awards (Jobvite Engage: Gold Award), 2014
  • Brandon Hall Excellence Awards (Best Advance in Unique Talent Acquisition Tech.), 2014
  • Deloitte Fast 500, 2014
  • SVUS Award for Best Customer Support Team, 2014
  • Customer Service Department of the Year (Stevie Awards), 2014

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