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Customer Service Level Two Jobs (NOW HIRING)

Customer Service Level II

Phoenix, AZ ยท On-site

$16 - $21.50/hr

Call Topics: 100% inbound calls First level support, common questions are in regards to pay-off on ... Handles customer calls with somewhat more complexity. Generally has more than 2 year of experience.

Customer Service Associate Level II

Tempe, AZ ยท On-site

$14 - $19.25/hr

Customer Service Associate Level II Location : Tempe, AZ Duration : 4 Months Contract Total Hours/week : 40.00 1st Shift Client: Medical Device Company Level Of Experience: Mid-Level Employment Type:

Specialist II, Customer Service

Phoenix, AZ

$17 - $22.25/hr

... 2. Order fulfilment * Create and maintain accurate Sales Orders and Reports within SAP. * Deal ... Collaborate withbusiness developmentand account teams to align on customer service level agreements ...

Customer Support Representative 1

Valencia, CA

$16.50 - $22.25/hr

Empathy: Understands and responds to customer emotions to enhance service experience. * Adaptability: Adjusts to new procedures and updates in a structured work environment. Level II Key ...

Ensure compliance with company policies, industry standards, and customer requirements. * Provide ... Current NDE Level II certification in Radiographic Testing (RT) in accordance with ASNT, NAS410, or ...

Customer Service Representative

Los Angeles, CA ยท On-site

$17.25 - $23.50/hr

Connect with customers and build appropriate rapport to have a thorough understanding of needs, expectations and requirements in order to achieve customer goals and service level agreements. Provide ...

Customer service

Manchester, NH

$15.50 - $21.25/hr

Customer Service Representative Level 2 Salesforce and Excel experience a must Manchester, New Hampshire Duration: 9 Months 2+ years' experience with customer service and customer retention ...

Be Seen First

Enter and update data in internal systems with a high level of attention to detail. * Verify ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

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Customer Service Level Two information

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How much do customer service level two jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for customer service level two in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer service level 2?

Customer Service Level 2 is a position that involves handling more complex customer inquiries and issues beyond basic support. It typically requires advanced communication skills, problem-solving abilities, and familiarity with customer management tools. Level 2 representatives often escalate unresolved issues to higher support tiers or technical teams.

What job makes $10,000 a month without a degree?

A Customer Service Level Two role typically does not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes certifications but not necessarily a degree.

What is the Tier 2 customer support role?

A Tier 2 customer support role involves handling more complex customer issues that cannot be resolved by Tier 1 agents. Support specialists in this role typically have deeper product knowledge, troubleshooting skills, and may use tools like ticketing systems to diagnose and resolve technical problems efficiently.

What are the different levels of customer service jobs?

Customer service jobs are typically structured in levels such as Level One (entry-level), Level Two (more experienced or specialized roles like Customer Service Representative II), and Level Three (supervisory or managerial positions). Advancement often involves gaining experience, developing communication skills, and sometimes obtaining certifications or training in customer relationship management tools. Each level involves increasing responsibilities, complexity of issues handled, and required skills.
More about Customer Service Level Two jobs
What cities are hiring for Customer Service Level Two jobs? Cities with the most Customer Service Level Two job openings:
What states have the most Customer Service Level Two jobs? States with the most job openings for Customer Service Level Two jobs include:
Infographic showing various Customer Service Level Two job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Level II

Customer Service Level II

Collabera

Phoenix, AZ โ€ข On-site

$16 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.ย 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.


Job Description

Call Topics: 100% inbound calls

First level support, common questions are in regards to pay-off on loans, copy of statements, payment, insurance on property, escrow, etc.

Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.

Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.

Uses computerized system for tracking, information gathering, and/or troubleshooting.

Requires advanced knowledge of the organization, products and/or services.

Must have good communication and problem-solving skills.

May research issues or transfer to a research function.

May involve cross selling or up selling of other financial products.

Handles customer calls with somewhat more complexity.

Generally has more than 2 year of experience.

Additional Information

To know more on this position or to schedule an interview please contact;

Vishwas Jaggi

973-475-7482