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Customer Service Level Two Jobs (NOW HIRING)

ASM

Specialist II, Customer Service

Phoenix, AZ · On-site

$17 - $22.25/hr

... 2. Order fulfilment * Create and maintain accurate Sales Orders and Reports within SAP. * Deal ... Collaborate withbusiness developmentand account teams to align on customer service level agreements ...

Woodward

Customer Support Representative 1

Valencia, CA · On-site

$16.50 - $22.25/hr

Empathy: Understands and responds to customer emotions to enhance service experience. * Adaptability: Adjusts to new procedures and updates in a structured work environment. Level II Key ...

Vixxo

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

Connect with customers and build appropriate rapport to have a thorough understanding of needs, expectations and requirements in order to achieve customer goals and service level agreements. Provide ...

ClifyX

Customer service

Manchester, NH

$15.50 - $21.25/hr

Customer Service Representative Level 2 Salesforce and Excel experience a must Manchester, New Hampshire Duration: 9 Months 2+ years' experience with customer service and customer retention ...

Customer Service

Be Seen First

Entry Level Operations Assistant

Troy, MI · On-site

Enter and update data in internal systems with a high level of attention to detail. * Verify ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

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Customer Service Level Two information

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$26

How much do customer service level two jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for customer service level two in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is customer service level 2?

Customer Service Level 2 is a position that involves handling more complex customer inquiries and issues beyond basic support. It typically requires advanced communication skills, problem-solving abilities, and familiarity with customer management tools. Level 2 representatives often escalate unresolved issues to higher support tiers or technical teams.

What job makes $10,000 a month without a degree?

A Customer Service Level Two role typically does not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes certifications but not necessarily a degree.

What is the Tier 2 customer support role?

A Tier 2 customer support role involves handling more complex customer issues that cannot be resolved by Tier 1 agents. Support specialists in this role typically have deeper product knowledge, troubleshooting skills, and may use tools like ticketing systems to diagnose and resolve technical problems efficiently.

What are the different levels of customer service jobs?

Customer service jobs are typically structured in levels such as Level One (entry-level), Level Two (more experienced or specialized roles like Customer Service Representative II), and Level Three (supervisory or managerial positions). Advancement often involves gaining experience, developing communication skills, and sometimes obtaining certifications or training in customer relationship management tools. Each level involves increasing responsibilities, complexity of issues handled, and required skills.
More about Customer Service Level Two jobs
What cities are hiring for Customer Service Level Two jobs? Cities with the most Customer Service Level Two job openings:
What states have the most Customer Service Level Two jobs? States with the most job openings for Customer Service Level Two jobs include:
What job categories do people searching Customer Service Level Two jobs look for? The top searched job categories for Customer Service Level Two jobs are:
Customer Service Level Two jobs near you
Infographic showing various Customer Service Level Two job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Level III

Customer Service Level III

Acme

Denver, CO

$16.50 - $22.50/hr

Other

Medical, Dental, PTO

Posted 15 days ago

Job description

Who We Are:
We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations with Facebook, Linkedin and Twitter just to name a few. We power the hiring for rapidly growing startups to Fortune 500 companies like SpaceX, Twitter, Starbucks, Nest, Sound Cloud, and Square. We have a cross collaborative environment with a company culture unlike any other. We offer a competitive salary, medical/dental benefits, PTO, paid holidays, and pre-IPO stock. Join our team!
What Will You Do:
  • Provide email and phone support to customers to ensure their success
  • Work with customers to understand goals and business processes
  • Provide expert knowledge of our application to the customer
  • Participate in the design of automating features in Jobvite
  • Drive to continually improve our internal process for customer care
  • Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
  • Document issues using case format in our CRM system and defects in our bug tracking tool
  • Act as a liaison between our Product Management and Engineering teams
  • Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
  • Develop technical solutions to be posted to both internal and external knowledge base
What Will You Bring:
    • A 4 year degree and/or 5+ years of demonstrated industry experience
    • Prior applicable experience in a technical support or professional services environment
    • Technical competence including general understanding of IT and enterprise software, specifically ASP ("on-demand", SaaS), networking, hardware, and implementations
    • Working knowledge of enterprise integrations including batch interfaces and Web Services
    • IT systems and networking experience with exposure to underlying security issues
    • Demonstrated analysis, problem solving and troubleshooting expertise
    • Solid understanding of Internet technologies, web servers and web proxy servers
    • Ability to multi-task and perform effectively under pressure
  • Comfortable interacting with all levels of management and roles within the client organization
  • Ability to effectively prioritize and escalate customer issues as required
  • Excellent communication and presentation skills to effectively explain a solution to a customer's problems
  • Detailed, organized and results oriented
  • Ability to learn and assimilate technical information quickly
  • Enthusiasm, strong work ethic and a positive attitude
  • PMP and Salesforce experience a plus

What Will You Get:
  • Competitive salary
  • Medical/Dental benefits
  • Solid late stage stock options
  • PTO
  • Paid Holidays
  • An experience you will cherish forever
What We Have Accomplished:
Recruiting technology has always been about innovation - the promise of sourcing and hiring great talent before the next guy. If, like us, you believe that hiring the best people is of the utmost importance, then you should expect technology with a laser focus on helping you find today's greatest candidates.
Delivering on the promise of innovation moves Jobvite forward every day. Jobvite serves companies with the highest expectations of recruiting technology and candidate quality. Companies that value an easy-to-use applicant tracking system, social grown employee referrals, and positive candidate experiences choose Jobvite.
Recent Jobvite Awards & Accolades:
  • 10/2014 Raised $25 Million series "D" funding round
  • Best in Biz Award, 2014
  • Brandon Hall Excellence Awards (Jobvite Engage: Gold Award), 2014
  • Brandon Hall Excellence Awards (Best Advance in Unique Talent Acquisition Tech.), 2014
  • Deloitte Fast 500, 2014
  • SVUS Award for Best Customer Support Team, 2014
  • Customer Service Department of the Year (Stevie Awards), 2014

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