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Night Shift Level 2 It Support Jobs (NOW HIRING)

TGI MAIN COMPANY

Onsite (Level 2) IT Technician

Doral, FL · On-site

$55K - $60K/yr

Onsite (Level 2) IT Technician iPower Technologies, a growing national IT MSP, is seeking a ... The ideal candidate has experience in a fast-paced IT support environment, strong customer service ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...

Agital

IT Support Specialist

Saint Louis, MO · On-site

Serve as an escalation point for Level 1 issues and independently resolve Level 1/2 support requests. * Stay abreast of a dynamic IT support backlog ensuring efficient and effective delivery of ...

K&M Tire

IT Support Representative

Delphos, OH · On-site

$18 - $20/hr

Trains Level I employees on K&M items Wise system, MaddenCo, imaging laptops, PC's, and scanners. (Level II) * Maintains inventory counts for the department, notifies IT Support Supervisor on low ...

SRI

Level 2/3 IT Support Technician

East Meadow, NY · On-site

$22.25 - $30.75/hr

The Outsourced Technical Support consultants assigned will be placed in one of four categories. We ... Level/Tier 1 knowledge and/or skills PLUS: * Maintains complex information technology computer ...

Herring Bank

IT Support II

Amarillo, TX · On-site

$18.75 - $25.75/hr

Dental insurance IT Support II Herring Bank is looking for an experienced and customer-focused IT Support II professional to join our team. In this role, you'll provide hands-on technical support to ...

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Night Shift Level 2 It Support information

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$15

$24

$48

How much do night shift level 2 it support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for night shift level 2 it support in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a night shift level 2 IT support?

Night Shift Level 2 IT Support professionals provide technical assistance and resolve complex IT issues during overnight hours. They handle escalated support tickets that Level 1 technicians cannot resolve, troubleshoot hardware and software problems, monitor systems for issues, and ensure critical IT services remain operational. These roles require a strong technical background, the ability to work independently, and excellent problem-solving skills, as well as the flexibility to work overnight or non-standard hours.

What are the key skills and qualifications needed to thrive as a night shift level 2 IT support?

To excel as a Night Shift Level 2 IT Support, you typically need a solid understanding of IT systems, troubleshooting, networking, and experience with platforms such as Windows, Linux, and Active Directory, often backed by certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems (e.g., ServiceNow), remote desktop tools, and monitoring software is essential for addressing technical issues efficiently. Strong problem-solving abilities, effective communication, and the capacity to work independently under minimal supervision are crucial soft skills for this role. These competencies ensure timely resolution of incidents and continuity of IT services during overnight hours, minimizing business disruptions.

How does working the night shift as a level 2 IT support specialist impact collaboration with other teams and departments?

Working the night shift as a Level 2 IT Support specialist often means supporting end users and systems during off-peak hours, which can limit real-time collaboration with day-shift colleagues. However, effective communication is maintained through detailed shift handover reports, ticketing systems, and scheduled cross-shift meetings. You’ll often work more independently, but may also collaborate remotely with global teams or escalate issues to on-call engineers. Adapting to asynchronous communication and strong documentation skills are key to ensuring seamless support and resolution of incidents.

What is the difference between Night Shift Level 2 It Support vs Night Shift Help Desk Technician?

AspectNight Shift Level 2 It SupportNight Shift Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+ or similar
Work EnvironmentAdvanced technical support, troubleshooting complex issuesBasic user support, issue resolution
ResponsibilitiesDiagnose and resolve escalated technical problems, server and network issuesAssist users with hardware/software problems, ticket logging
Industry UsageIT support, enterprise environmentsHelp desk services, small to medium businesses

Night Shift Level 2 It Support typically handles more complex technical issues requiring advanced skills and certifications, working in enterprise environments. In contrast, Night Shift Help Desk Technicians focus on basic user support and troubleshooting. Both roles are essential in maintaining IT operations but differ in complexity and scope.

More about Night Shift Level 2 It Support jobs

What cities are hiring for Night Shift Level 2 It Support jobs?

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What states have the most Night Shift Level 2 It Support jobs?

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What job categories do people searching Night Shift Level 2 It Support jobs look for?

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Night Shift Level 2 It Support jobs near you
Infographic showing various Night Shift Level 2 It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,776 per year, or $24.4 per hour.

Level 2 IT Support Technician

Krumland Auto Group

Roswell, NM

$21.25 - $29.25/hr

Full-time

Posted 18 days ago

Job description

Position Summary

The Level 2 IT Support Technician will provide remote and onsite technical support to business clients. The ideal candidate will possess knowledge equivalent to CompTIA A+, Network+, and Security+, along with entry-level experience supporting Microsoft Active Directory environments.

We are seeking a responsible, dependable, and high-energy individual who can work independently, take ownership of tasks, and continuously learn new technologies. The ideal candidate is proactive, resourceful, and excited about growing their career with a company that is committed to long-term success and professional development.

Responsibilities

  • Provide remote and onsite technical support for business clients
  • Troubleshoot Windows 10 and Windows 11 operating systems
  • Configure and support desktop computers, laptops, printers, and mobile devices
  • Create, modify, disable, and troubleshoot user accounts in Active Directory
  • Support Microsoft 365 services including:
    • Exchange Online
    • Outlook
    • OneDrive
    • Teams
    • SharePoint
  • Troubleshoot network connectivity issues involving:
    • TCP/IP
    • DNS
    • vLANs
    • Subnets
    • DHCP
    • Wireless networking
    • VPN connectivity
  • Install and configure software applications
  • Assist with workstation deployments and upgrades
  • Maintain documentation and ticket notes
  • Follow cybersecurity best practices and security policies
  • Escalate advanced issues when necessary while maintaining ownership of client communication

Required Qualifications

  • Equivalent knowledge to:
    • CompTIA A+
    • CompTIA Network+
    • CompTIA Security+
  • Minimum 1-3 years of IT support experience
  • Experience supporting Microsoft Windows environments
  • Basic Active Directory administration experience
  • Understanding of networking fundamentals
  • Knowledge of cybersecurity best practices
  • Strong troubleshooting and problem-solving skills
  • Excellent verbal and written communication skills
  • Professional customer service attitude
  • Valid driver's license and reliable transportation

Preferred Qualifications

  • CompTIA certifications (A+, Network+, Security+)
  • Experience with:
    • Microsoft 365 Administration
    • Microsoft Entra ID (Azure AD)
    • Meraki Networking
    • Backup and Disaster Recovery Platforms
    • Remote Monitoring and Management (RMM) tools

What We Offer

  • Competitive compensation
  • Paid training and professional development
  • Opportunities for certification reimbursement
  • Career growth opportunities
  • Exposure to a variety of technologies and industries
  • Supportive team environment

Apply