$23.25 - $31.75/hr
Support Pinnacle Group's use of Azure cloud infrastructure. Specifically, Azure Entra ID and Microsoft Office 365. * Proactively monitor Pinnacle Group's IT infrastructure. Responding to alerts and ...
$23.25 - $31.75/hr
Support Pinnacle Group's use of Azure cloud infrastructure. Specifically, Azure Entra ID and Microsoft Office 365. * Proactively monitor Pinnacle Group's IT infrastructure. Responding to alerts and ...
$23.25 - $31.75/hr
Support Pinnacle Group's use of Azure cloud infrastructure. Specifically, Azure Entra ID and Microsoft Office 365. * Proactively monitor Pinnacle Group's IT infrastructure. Responding to alerts and ...
Columbus, IN · On-site
$19.23/hr
Responsible for actively reaching out to supervisor for questions or case escalation. • Process IT Helpdesk cases/incidents to provide end-user support covering but not limited to issues covering ...
Columbus, IN · On-site
$19.23/hr
Responsible for actively reaching out to supervisor for questions or case escalation. • Process IT Helpdesk cases/incidents to provide end-user support covering but not limited to issues covering ...
Philadelphia, PA · On-site
Position: IT Support Location: Philadelphia, PA Duration: 3+months This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and ...
Philadelphia, PA · On-site
Position: IT Support Location: Philadelphia, PA Duration: 3+months This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and ...
Kansas City, MO · On-site
$24 - $27/hr
IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level ...
Quick apply
Kansas City, MO · On-site
$24 - $27/hr
IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level ...
$32.37/hr
Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...
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$32.37/hr
Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...
Atlanta, GA · On-site
As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced ...
Atlanta, GA · On-site
As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced ...
This individual will report to the IT Manager of POS Data Management and Governance, supporting multiple POS data initiatives related to quality, cleanup, and alignment. This analyst will be required ...
This individual will report to the IT Manager of POS Data Management and Governance, supporting multiple POS data initiatives related to quality, cleanup, and alignment. This analyst will be required ...
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
Springfield, VT · On-site
$21.50 - $29.75/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
Springfield, VT · On-site
$21.50 - $29.75/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
$58K/yr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
New
$58K/yr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
New
Lancaster, MA · On-site
$58K/yr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
New
Quick apply
Lancaster, MA · On-site
$58K/yr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
New
Mechanicsburg, PA · On-site
$20.50 - $28/hr
This position serves as an Information Technology (IT) and Field Services Section Support Analyst responsible for 2nd level support in troubleshooting and resolving hardware and software issues for ...
Mechanicsburg, PA · On-site
$20.50 - $28/hr
This position serves as an Information Technology (IT) and Field Services Section Support Analyst responsible for 2nd level support in troubleshooting and resolving hardware and software issues for ...
$21.50 - $29.75/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
$21.50 - $29.75/hr
The IT Support role provides technical assistance, troubleshooting, and system support to ensure business continuity across all departments. What You'll Do * Provide Tier 1 and Tier 2 technical ...
Plano, TX · On-site
$25 - $30/hr
As an IT Support Technician, you'll serve as the frontline of IT operations -- triaging, troubleshooting, and resolving technical requests while delivering an exceptional support experience. This 1+ ...
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Plano, TX · On-site
$25 - $30/hr
As an IT Support Technician, you'll serve as the frontline of IT operations -- triaging, troubleshooting, and resolving technical requests while delivering an exceptional support experience. This 1+ ...
$50K - $60K/yr
Paid time off Basic Functions: * IT Support relating to technical issues involving Microsofts core business applications and operating systems. * Onsite and Help Desk user support, this position ...
Quick apply
$50K - $60K/yr
Paid time off Basic Functions: * IT Support relating to technical issues involving Microsofts core business applications and operating systems. * Onsite and Help Desk user support, this position ...
$22.75 - $31.25/hr
Technology Support Technician Reports To: Director of Information Technology Employment Type: Full-Time- On-site ( This is not a remote position ), Hourly FLSA Status : Non-Exempt The Technology ...
$22.75 - $31.25/hr
Technology Support Technician Reports To: Director of Information Technology Employment Type: Full-Time- On-site ( This is not a remote position ), Hourly FLSA Status : Non-Exempt The Technology ...
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Clearwater, FL · On-site
$19 - $26/hr
No Job Title: IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor Location: Clearwater, FL FLSA Status: Exempt Role Summary The IT Support Technician ...
Clearwater, FL · On-site
$19 - $26/hr
No Job Title: IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor Location: Clearwater, FL FLSA Status: Exempt Role Summary The IT Support Technician ...
$19.50 - $26.50/hr
IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...
$19.50 - $26.50/hr
IT Support Technician Department:Information Technology Reports to:Technology Operations Supervisor FLSA Status:Exempt Role Summary The IT Support Technician provides technical assistance and hands ...
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
To thrive as an IT Support Apprentice, you need a basic understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a high school diploma or equivalent and a keen interest in technology. Familiarity with tools such as help desk ticketing systems, remote desktop software, and certifications like CompTIA A+ are valuable assets. Strong communication skills, patience, and the ability to learn quickly help individuals excel in resolving user issues and working within a team. These competencies ensure apprentices can effectively support end-users and grow in the dynamic IT environment.
An IT Support Apprenticeship is an entry-level role where you gain hands-on experience in IT support while studying for relevant qualifications. Apprentices assist with troubleshooting technical issues, maintaining computer systems, and providing support to users. This role is ideal for those looking to start a career in IT, as it combines practical work with structured learning.
As an IT Support Apprentice, you will typically assist with diagnosing and resolving basic technical issues, setting up and maintaining hardware and software, and responding to support requests from employees or clients. You'll often work closely with experienced IT staff, learning to document support tickets, follow troubleshooting procedures, and provide clear guidance to users. This hands-on experience helps you build both technical skills and confidence in problem-solving while preparing you for more advanced IT roles in the future. You may also participate in team meetings, receive ongoing training, and gradually take on more complex responsibilities as your knowledge grows.

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
Key Responsibilities
Provide day to day technical support. Work on assigned incidents, problems, changes, projects, and tasks using FreshService ticketing system.
Support Pinnacle Group endpoints, which includes workstations, laptops, mobile devices, IoT, and servers.
Support Pinnacle Group's use of Azure cloud infrastructure. Specifically, Azure Entra ID and Microsoft Office 365.
Proactively monitor Pinnacle Group's IT infrastructure. Responding to alerts and assisting users.
Clear communicator verbally and in writing. Technical troubleshooting, root cause analysis, and steps to resolution. Author knowledge base articles, systems documentation, and ticket notation.
Qualifications