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It Support Technician Jobs (NOW HIRING)

Murphy, McKay & Associates

IT Support Technician

Sunnyvale, CA · On-site

$25.25 - $34.50/hr

Contact Us * We're Hiring Job Openings >> IT Support Technician IT Support Technician Summary Title: IT Support Technician ID: 1057 Location: Sunnyvale, CA Department: Augmented Services More about ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis out of Charleston, SC. This role is for an entry-level IT support person or administrator with ...

S & W Wholesale Foods LLC

IT Support Technician

Hammond, LA · On-site

$17.75 - $24.25/hr

Description: IT Support Technician We are seeking a dedicated and knowledgeable IT Support Technician to join our dynamic technology team. This role offers an excellent opportunity to provide ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Vega ECM Solutions

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...

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It Support Technician information

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$14

$25

$37

How much do it support technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

How much do IT support technicians make in the US?

IT support technicians in the US typically earn a median annual salary of around $50,000 to $55,000. Salaries can vary based on experience, certifications, location, and the complexity of support tasks performed.

Is IT Support Technician hard to get a job in IT support?

The IT Support Technician role is generally accessible to those with basic technical skills, customer service abilities, and relevant certifications like CompTIA A+. Entry-level positions are common, but competition can vary depending on location and experience, making certifications and practical knowledge valuable for improving job prospects.
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It Support Technician jobs near you
Infographic showing various It Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Technician

Murphy, McKay & Associates

Sunnyvale, CA • On-site

$25.25 - $34.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

925-283-9555
213-723-2837
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Job Openings >> IT Support Technician
IT Support Technician
Summary
Title: IT Support Technician ID: 1057 Location: Sunnyvale, CA Department: Augmented Services
More about this job >
Description

IT Support Technician Level 1

Join a leading tech company in Sunnyvale, CA, where innovation meets excellence. We are committed to providing top-tier IT support and fostering a collaborative work environment.

The Role:
As a Level 1 IT Support Technician, you will play a crucial role in ensuring seamless IT operations. Your responsibilities will include:

  • Setting up, configuring, and troubleshooting workstations and A/V equipment.
  • Managing inventory and asset shipping/receiving.
  • Supporting new hire onboarding and employee offboarding processes.
  • Performing software updates, app installations, and profile configurations.
  • Handling remote asset management and conference room setups.

Preferred Skills and Tools:
Experience with the following is highly valued:

  • Apple products and programs
  • ARD, Zendesk, Oomitza, Slack, WebEx, Excel, AST 2, Microsoft Remote Desktop

What We're Looking For:

  • At least 1 year of IT experience
  • Strong interpersonal skills: approachable, adaptable, and customer-focused
  • Self-motivated and capable of working independently
  • Reliable team player with excellent communication skills

Why Join Us:

  • Competitive pay and benefits
  • Opportunity to work with cutting-edge technology
  • Supportive and inclusive work culture

Apply Now:
If you're ready to bring your IT expertise to a dynamic team, we'd love to hear from you!

Murphy, McKay prides itself on offering a dynamic and flexible environment in which our teams can learn and grow. We have, and continue to, work with some of the biggest tech companies in California, giving our teams unparalleled access and insight to the world of tech.

Murphy, McKay & Associates is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are a Veteran owned business and are dedicated to supporting Vets returning to the workforce.

Apply Now
 
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  • Home
  • About
  • Services
    • IT Relocation
    • IT Staffing Services
    • IT Inventory Management
    • IT Equipment Deployment
  • Blog
  • Contact Us
  • We're Hiring

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