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It Support Technician Jobs (NOW HIRING)

City of Buckeye

IT SUPPORT TECHNICIAN

Buckeye, AZ

$58K - $87K/yr

Description Accessible Text Version - IT Support Technician - City of Buckeye Job posting graphic for IT Support Technician at the City of Buckeye. Select the link above for the full accessible text ...

Compass Group

IT Support Technician

Evanston, IL · On-site

$27 - $30/hr

Position Title: IT Support Technician @ Ryan Field Pay Range : $27.00 to $30.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number ...

Compass Group

IT Support Technician

Evanston, IL

$27 - $30/hr

Position Title: IT Support Technician @ Ryan Field Pay Range : $27.00 to $30.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number ...

Quadra

IT Support Technician

Longwood, FL · On-site

$58K - $87K/yr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

quadra

IT Support Technician

Longwood, FL

$18.75 - $25.75/hr

Position: IT Support Technician Location: Longwood, Florida. This role requires to be on-site 4 days per week. Status: Full-time, permanent (1) Our U.S. team is experiencing strong growth, and we are ...

S & W Wholesale Foods LLC

IT Support Technician

Hammond, LA · On-site

$17.75 - $24.25/hr

Description: IT Support Technician We are seeking a dedicated and knowledgeable IT Support Technician to join our dynamic technology team. This role offers an excellent opportunity to provide ...

Mondo

IT Support Technician

Waterville, ME · On-site

$21.50 - $29.50/hr

Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

IT Support Technician Mount Mercy University is seeking a customer-focused IT Support Technician to provide frontline technology support for faculty, staff, and students. This role serves as the ...

DatamanUSA, LLC

IT Support Technician

Wylie, TX · On-site

$20.75 - $28.25/hr

DatamanUSA is looking for a IT Support Technician for our direct client based in TX. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job ...

Prospect Mountain JMA

IT Support Technician

Alton, NH · On-site

$21.75 - $29.75/hr

Shared Services SAUs # 72, 86 & 301 Date Available: 8/3/2026 Closing Date: as soon as filled PROSPECT MOUNTAIN SCHOOLS - SAUs 72, 86 & 301 IT Support Technician Prospect Mountain School District is ...

HALL PRANGLE & SCHOONVELD LLC

IT Support Technician

Chicago, IL · On-site

$22.25 - $30.50/hr

The Support Technician will also participate in firmwide IT projects and collaborate with IT team members to ensure consistent, reliable technology services organization-wide. Requirements: End-User ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

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All JobsIt Support Technician Jobs

It Support Technician information

See salary details

$14

$25

$37

How much do it support technician jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for it support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What do you do as an IT technician?

An IT support technician provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and remote support software, and may hold certifications like CompTIA A+ or Network+. Their work environment typically involves helping employees or clients resolve technical problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

Which IT job is most in demand?

IT Support Technician roles are in high demand due to the need for technical assistance in organizations, with growth driven by increased reliance on technology and remote work. Skills in troubleshooting, network management, and certifications like CompTIA A+ can enhance job prospects in this field.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

Is helpdesk a good entry-level IT job?

Helpdesk roles for IT Support Technicians are considered good entry-level positions in IT, providing foundational experience in troubleshooting, customer service, and technical support. These jobs often require basic knowledge of operating systems, networking, and common software, and can serve as a stepping stone to more advanced IT roles or certifications like CompTIA A+ or Network+.

Is AI replacing tech support?

AI is automating certain routine tasks in IT support, such as troubleshooting common issues and providing basic assistance. However, IT support technicians are still essential for handling complex problems, customer interactions, and tasks requiring critical thinking and personalized service. AI tools can enhance efficiency but do not fully replace the need for skilled support staff.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

More about It Support Technician jobs
What cities are hiring for It Support Technician jobs? Cities with the most It Support Technician job openings:
What are the most commonly searched types of It Support Technician jobs? The most popular types of It Support Technician jobs are:
Who are the top companies hiring for It Support Technician jobs? The top employers for It Support Technician jobs are:
What states have the most It Support Technician jobs? States with the most job openings for It Support Technician jobs include:
What job categories do people searching It Support Technician jobs look for? The top searched job categories for It Support Technician jobs are:
What are popular job titles related to It Support Technician jobs? For It Support Technician jobs, the most frequently searched job titles are:
It Support Technician jobs near you
Infographic showing various It Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
IT Support Technician

IT Support Technician

MHD Communications

West Palm Beach, FL

$55K - $65K/yr

Full-time

Posted 7 days ago

Job description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.