An IT technician provides computer or network support to customers or employees. Your duties and responsibilities in this career vary depending on whether you specialize in networks or computer support. However, most IT technicians are capable of integrating or upgrading technology, such as operating system configuration, server installation and configuration, software and hardware integration, and database creation and management. You also train other workers on how to use these new systems or features and help new employees set up technology in their offices. IT technicians troubleshoot technical issues and provide help desk support to users. You also continuously monitor network usage, data security, and server configurations.