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It Service Technician Jobs (NOW HIRING)

We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem ...

As part of the ITS Service Delivery team, the IT Service Technician helps ensure faculty, staff, and students have the technology and support they need to teach, learn, research, and work effectively.

What Is an IT Service Technician (4 AM Shift)? Youre the kind of person who likes being the first one online, getting ahead of the day while most people are still sleeping. When something breaks, you ...

Labcorp is seeking a Senior IT Service Technician to join our team in Phoenix, AZ. Work Location: 5005 S. 40th Street, Phoenix, AZ Work Schedule: This is a full time, non-exempt (hourly) position.

IT Service Technician

Irving, TX ยท On-site

$50K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Irving, TX and will be an onsite position. All contract ...

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Cleveland, OH and will be an onsite position. All contract ...

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Lee's Summit, MO and will be an onsite position. All ...

IT Service Technician

Honolulu, HI ยท On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Honolulu, HI and will be an onsite position. All contract ...

IT Service Technician

Corbin, KY ยท On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Corbin, KY and will be an onsite position. All contract ...

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Harrisonburg, VA and will be an onsite position. All ...

IT Service Technician

Boston, MA ยท On-site

$53K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Boston, MA and will be an onsite position. All contract ...

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All ...

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its ...

... technicians to plan and execute IT projects in accordance with our client s sprint-based project ... The IT Service Manager ensures that all service tickets, documentation, and time records meet the ...

Job ID: 807831 IT Service Desk Technician Client: GA DCA Location: 60 Executive Park South, NE, Atlanta, GA 30329 Duration: 12+ Months The IT Service Desk Technician provides first- and second-level ...

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It Service Technician information

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How much do it service technician jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for it service technician in the United States is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.85 per hour, depending on experience, location, and employer.

What does an IT service technician do?

An IT Service Technician is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems within an organization. They provide technical support to employees, resolve IT-related issues, and often assist with setting up new equipment or upgrading existing systems. Their role ensures that all technology functions smoothly, minimizing downtime and improving productivity. IT Service Technicians may also help with cybersecurity measures and keep records of repairs and maintenance.

Which IT Service Technician job is the highest paid?

The highest-paid IT Service Technician roles are often in specialized fields such as network infrastructure, cybersecurity, or enterprise support, with salaries increasing for those with advanced certifications like Cisco CCNP or CompTIA Security+ and experience in complex environments. Senior technicians or those working in high-demand industries can earn significantly higher salaries, sometimes exceeding six figures annually.

What are some of the most common challenges IT service technicians face in supporting end users, and how can they effectively address them?

IT Service Technicians often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex technical information to users with varying levels of technical knowledge. To address these challenges effectively, technicians should prioritize clear communication, use structured troubleshooting methods, and maintain patience and empathy when assisting users. Additionally, staying organized and keeping up-to-date with new technologies helps technicians resolve issues more efficiently and provide a higher level of service.

What is the difference between It Service Technician vs Network Support Specialist?

It Service TechnicianNetwork Support Specialist
Certifications: CompTIA A+, Network+Certifications: CompTIA Network+, Cisco CCNA
Work Environment: On-site, troubleshooting hardware/software issuesWork Environment: On-site or remote, focusing on network infrastructure
Employer & Industry: IT service providers, corporate IT departmentsEmployer & Industry: Telecom companies, large enterprises, IT firms

While both roles involve supporting IT systems, an It Service Technician primarily handles hardware and software troubleshooting, whereas a Network Support Specialist focuses on network infrastructure and connectivity. The roles often overlap, but the Network Support Specialist emphasizes network configuration and security, making their skills more specialized in networking.

What are the key skills and qualifications needed to thrive as an IT service technician, and why are they important?

To thrive as an IT Service Technician, you need strong troubleshooting abilities, hardware and software knowledge, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and operating system management is essential for daily tasks. Excellent communication, patience, and customer service skills help in effectively assisting users and resolving issues under pressure. These competencies are vital for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations within an organization.
More about It Service Technician jobs
Who are the top companies hiring for It Service Technician jobs? The top employers for It Service Technician jobs are:
What states have the most It Service Technician jobs? States with the most job openings for It Service Technician jobs include:
Infographic showing various It Service Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,261 per year, or $25.6 per hour.

IT Service Technician

RCC Business IT

Romeo, MI โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Salary: $35k-$60k DOE

RCC Business IT is a leading provider of comprehensive IT solutions tailored to meet the unique needs of businesses across various industries. We specialize in delivering cutting-edge technology services to enhance efficiency, productivity, and security for our clients.

Position Overview: We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a passion for delivering top-notch IT support services.

Responsibilities:

  • Provide technical support to end-users on hardware, software, and network-related issues.
  • Diagnose and resolve technical problems efficiently and effectively.
  • Install, configure, and maintain IT systems and infrastructure.
  • Perform routine maintenance tasks such as system updates, patches, and backups.
  • Collaborate with other team members to troubleshoot complex issues.
  • Document support activities, solutions, and processes for knowledge sharing.
  • Assist in the implementation of IT projects and initiatives as needed.
  • Stay current with industry trends and emerging technologies to continuously improve skills and knowledge.

Requirements:

  • Bachelors degree in Computer Science, Information Technology, or related field preferred.
  • Minimum of 2 years of experience in IT support roles.
  • Strong knowledge of Windows and/or macOS operating systems.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Experience with Active Directory, Office 365, and other enterprise-level tools.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) a plus.

Benefits:

  • Competitive salary commensurate with experience.
  • Health, dental, and vision insurance coverage.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and training.