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It Field Technician Jobs (NOW HIRING)

Maven LLC

IT Field Technician

Columbus, OH

The IT Field Technician will provide IT field support for restaurants, regional office, and regional users within assigned region. Ensures IT issues are addressed, resolved, escalated, communicated ...

Community Options

IT Field Technician

Pittsburgh, PA · On-site

$50K/yr

The IT Field Technician is responsible for providing IT services and support. This role will have a focus on smart home technology. Starting pay is $50,000/annually Responsibilities * Provide prompt ...

Angie's Lobster LLC

IT Field Technician

Phoenix, AZ · On-site

IT Field Technician Angie's Food Concepts is on a mission to make luxury foods affordable! Our team is the heart of the organization and drives our positive culture. As a part of the IT Team, you ...

Waste Connections

IT Field Technician

Charlotte, NC · On-site

We are currently searching for an IT Field Support Technician! This position will be responsible for various IT support requests, remote site support, and corresponding IT related issues that need to ...

AA2IT

IT Field Technician

Springfield, IL · On-site

AA2IT is a company seeking an IT Field Technician to perform field dispatch work onsite at customer locations. The role involves repairing PCs, laptops, printers, and POS systems, as well as ...

Enlighten Technology

IT Field Technician

Honolulu, HI · On-site

$16 - $20/hr

We are looking for an entry-level Field Technician who wants to begin a career in information technology. Previous professional IT experience is not required. This position is designed to provide ...

AA2IT

IT Field Services Technician

Poplar Bluff, MO · On-site

AA2IT is a company seeking an IT Field Services Technician to provide general IT support to customers at various client sites. The role involves driving to locations and handling break-fix and IMAC ...

AA2IT

IT Field Technician

Kennewick, WA · On-site

AA2IT is seeking an IT Field Technician to provide general IT support to clients including retailers and banks. The role involves traveling to various client sites, setting up photo printers and ...

S&G Stores

IT Field Technician

Sylvania, OH · On-site

$22 - $28/hr

G Stores is hiring an IT Field Technician to support and maintain technology across a large network of retail and fuel locations. This is a field-based role focused on hands-on troubleshooting ...

Flow

Property IT Manager

Miami, FL · On-site

While the Sr. IT Field Technician focuses on the physical layer (cabling, hardware installation, and low-voltage infrastructure), this role focuses on making those systems work: programming ...

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It Field Technician information

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How much do it field technician jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for it field technician in the United States is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.12 per hour, depending on experience, location, and employer.

What is an IT field technician?

IT Field Technicians are professionals who provide on-site technical support for computer systems, networks, and other related technologies. They are responsible for installing, maintaining, and troubleshooting hardware and software issues at various locations, often traveling to client sites or different branches of an organization. Their work ensures that technology systems remain operational and efficient, minimizing downtime and supporting business productivity. IT Field Technicians typically need strong problem-solving skills, a solid understanding of computer systems, and excellent customer service abilities.

What does an IT field technician do?

The duties of an IT field technician involve performing computer network repair, software troubleshooting, and related tasks. In this career, you travel to a client’s location to assist in IT service installation, repair, or general support. Your responsibilities often involve working to diagnose an issue and then troubleshooting to solve the problem for the client. You work with more-complex matters that the client cannot resolve with phone support. This career may require extensive communication with clients, so communication skills are vital.

What are the key skills and qualifications needed to thrive as an IT field technician, and why are they important?

To thrive as an IT Field Technician, you need a solid understanding of computer hardware, networking, and troubleshooting, usually supported by an associate degree or certifications like CompTIA A+ or Network+. Familiarity with common operating systems, remote management tools, and ticketing systems is essential for efficient issue resolution. Strong communication, problem-solving abilities, and customer service skills help you interact effectively with clients and adapt to diverse technical challenges. These skills and qualities ensure timely, accurate support and high customer satisfaction in dynamic IT environments.

What are some common challenges IT field technicians face when working at client sites?

IT Field Technicians often encounter challenges such as troubleshooting unfamiliar hardware or software in diverse environments, adapting to different client protocols, and managing time effectively when dealing with multiple service calls in a day. Additionally, communication is key, as technicians must clearly explain technical issues and solutions to clients who may not have a technical background. Flexibility and strong problem-solving skills are essential to quickly resolve issues and maintain client satisfaction.

What is the difference between It Field Technician vs Network Support Specialist?

AspectIt Field TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site, client locations, data centersOffice, remote, client sites
Industry UsageIT services, hardware support, troubleshootingNetwork infrastructure, security, configuration
Common Search IntentHardware setup, troubleshooting, on-site supportNetwork issues, configuration, security

While both roles involve technical support, an It Field Technician primarily handles hardware installation, troubleshooting, and on-site support, whereas a Network Support Specialist focuses on network infrastructure, configuration, and security. The roles often overlap but differ in their core responsibilities and certifications.

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It Field Technician jobs near you
Infographic showing various It Field Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $52,809 per year, or $25.4 per hour.

Information Technology Field Technician

ClearCom IT Solutions, Inc.

Sturbridge, MA • On-site

$25 - $40/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Apply online: https://www.clearcomit.com/it-careers-central-ma/


Position Summary:

ClearCom IT Solutions, Inc. is actively seeking an IT Field Technician with a strong technical background to join our dynamic team. As an IT Field Technician, you'll provide on-site technical support directly at client locations. Your primary responsibilities will include delivering and installing computers, network hardware, and peripherals, as well as offering remote support when necessary. Collaborating closely with IT Support Specialists and fellow IT professionals, you'll play a crucial role in delivering exceptional customer service, both on-site and remotely.

Responsibilities:

  • On-Site Technical Support: Provide hands-on technical assistance directly at client locations, ensuring prompt resolution of technical issues and delivering exceptional customer satisfaction.
  • Delivery and Installation: Handle the delivery and installation of computers, network hardware, and peripherals at client locations, ensuring smooth integration into existing infrastructure.
  • Remote Support: Offer remote technical support to clients as needed, utilizing your expertise to troubleshoot and resolve issues efficiently.
  • Service Ticketing: Document and track all client interactions, issues, and solutions using our ticketing system. Maintain accurate and up-to-date documentation of on-site service activities.
  • Basic Troubleshooting: Identify and resolve basic technical issues related to hardware, software, operating systems, and peripheral devices.
  • Collaboration: Collaborate seamlessly with the team to ensure efficient problem resolution and client satisfaction.
  •  Hardware and Application Support: Assist clients in implementing, migrating, and supporting desktop and server applications, hardware, and peripherals, both remotely and on-site.
  • System Maintenance: Perform routine maintenance tasks, including updates, patches, and system checks, to ensure optimal performance and security.
  • Client Communication: Communicate technical information to clients in a clear and understandable manner, providing exceptional customer service throughout the support process.
  • Documentation: Contribute to maintaining accurate documentation of IT processes, procedures, and troubleshooting steps to enhance future issue resolution efficiency.

Requirements:

  • IT Field Service Expertise: Proficient in providing on-site technical support with a focus on hardware, software, and basic networking solutions. Basic knowledge of Microsoft Windows and macOS operating systems, common business software applications, and peripherals. Understanding of basic networking concepts such as TCP/IP, DNS, DHCP, and wireless technology.
  • Experience: Minimum of two years of proven experience in providing on-site technical support or related roles.
  • Excellent Communication Skills: Strong verbal and written communication skills to interact professionally with clients and colleagues.
  • Problem-Solving Skills: Ability to think logically to troubleshoot technical issues and efficiently resolve them.
  • Motivation: Desire and willingness to learn, adapt, and contribute to the success of the company.
  • Team Player: Ability to work collaboratively within a team environment.
  • Strong Customer Service: A passion for delivering exceptional customer service, especially in on-site support scenarios.
  • Strong Work Ethic: Ability to work diligently and succeed in a fast-paced field service environment.
  • Local to Sturbridge, MA: This is an on-site position. You must live within a reasonable driving distance to Central MA.

Preferred, not Mandatory:

  • Education: Associate degree in information technology, Computer Science, or a related field.
  • IT Certifications: CompTIA Network+, Security+, or Microsoft certifications are advantageous but not mandatory

Duration and Compensation:

This is a full-time position with an expected compensation range of $25 - $40 per hour depending on experience.

 

Benefits:

As a Field Service Engineer at ClearCom IT Solutions, Inc., you are eligible for a 401k plan, medical, dental, and vision insurance, vacation time, paid sick time, birthday PTO, and more! 

Apply