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It Field Technician Jobs (NOW HIRING)

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IT Field Technician

Pittsburgh, PA · On-site

$50K/yr

The IT Field Technician is responsible for providing IT services and support. This role will have a focus on smart home technology. Starting pay is $50,000/annually Responsibilities * Provide prompt ...

Pomeroy

IT Field Technician

Dallas, TX · On-site

WALK-IN CENTER IT FIELD TECHNICIAN (IQ BAR) ----- Key Requirements: * Strong foundational knowledge of Information Technology, including hardware, software, and basic network troubleshooting * Hands ...

Waste Connections

IT Field Technician

Charlotte, NC · On-site

We are currently searching for an IT Field Support Technician! This position will be responsible for various IT support requests, remote site support, and corresponding IT related issues that need to ...

Angie's Lobster LLC

IT Field Technician

Phoenix, AZ · On-site

IT Field Technician Angie's Food Concepts is on a mission to make luxury foods affordable! Our team is the heart of the organization and drives our positive culture. As a part of the IT Team, you ...

Menlo, Inc.

IT Field Technician

Kansas City, MO · On-site

$45K - $60K/yr

The IT Field Technician position is responsible for any hands-on and on-site related tasks involving the deployment of computer hardware, peripherals, and other computing devices. The IT Field ...

Flow

Property IT Manager

Miami, FL · On-site

While the Sr. IT Field Technician focuses on the physical layer (cabling, hardware installation, and low-voltage infrastructure), this role focuses on making those systems work: programming ...

Flow

Property IT Manager

Miami, FL · On-site

While the Sr. IT Field Technician focuses on the physical layer (cabling, hardware installation, and low-voltage infrastructure), this role focuses on making those systems work: programming ...

Flow

Property IT Manager

Miami, FL · On-site

While the Sr. IT Field Technician focuses on the physical layer (cabling, hardware installation, and low-voltage infrastructure), this role focuses on making those systems work: programming ...

S&G Stores

IT Field Technician

Sylvania, OH · On-site

S&G Stores is hiring an IT Field Technician to support and maintain technology across a large network of retail and fuel locations. This field-based role focuses on hands-on troubleshooting ...

S&G Stores

IT Field Technician

Sylvania, OH · On-site

$22 - $28/hr

G Stores is hiring an IT Field Technician to support and maintain technology across a large network of retail and fuel locations. This is a field-based role focused on hands-on troubleshooting ...

Stop & Go Stores

IT Field Technician

Sylvania, OH · On-site

$22 - $28/hr

Job Summary S&G Stores is hiring an IT Field Technician to support and maintain technology across a large network of retail and fuel locations. This is a field-based role focused on hands-on ...

Maven LLC

IT Field Technician

Columbus, OH

We have a full-time, direct hire opportunity for an IT Field Technician in Atlanta, GA. The ideal candidate is someone who is self-driven and has strong communication skills. Preventative Maintenance ...

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It Field Technician information

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$14

$25

$42

How much do it field technician jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for it field technician in the United States is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.12 per hour, depending on experience, location, and employer.

What is an IT field technician?

IT Field Technicians are professionals who provide on-site technical support for computer systems, networks, and other related technologies. They are responsible for installing, maintaining, and troubleshooting hardware and software issues at various locations, often traveling to client sites or different branches of an organization. Their work ensures that technology systems remain operational and efficient, minimizing downtime and supporting business productivity. IT Field Technicians typically need strong problem-solving skills, a solid understanding of computer systems, and excellent customer service abilities.

What does an IT field technician do?

The duties of an IT field technician involve performing computer network repair, software troubleshooting, and related tasks. In this career, you travel to a client’s location to assist in IT service installation, repair, or general support. Your responsibilities often involve working to diagnose an issue and then troubleshooting to solve the problem for the client. You work with more-complex matters that the client cannot resolve with phone support. This career may require extensive communication with clients, so communication skills are vital.

What are the key skills and qualifications needed to thrive as an IT field technician, and why are they important?

To thrive as an IT Field Technician, you need a solid understanding of computer hardware, networking, and troubleshooting, usually supported by an associate degree or certifications like CompTIA A+ or Network+. Familiarity with common operating systems, remote management tools, and ticketing systems is essential for efficient issue resolution. Strong communication, problem-solving abilities, and customer service skills help you interact effectively with clients and adapt to diverse technical challenges. These skills and qualities ensure timely, accurate support and high customer satisfaction in dynamic IT environments.

What are some common challenges IT field technicians face when working at client sites?

IT Field Technicians often encounter challenges such as troubleshooting unfamiliar hardware or software in diverse environments, adapting to different client protocols, and managing time effectively when dealing with multiple service calls in a day. Additionally, communication is key, as technicians must clearly explain technical issues and solutions to clients who may not have a technical background. Flexibility and strong problem-solving skills are essential to quickly resolve issues and maintain client satisfaction.

What is the difference between It Field Technician vs Network Support Specialist?

AspectIt Field TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site, client locations, data centersOffice, remote, client sites
Industry UsageIT services, hardware support, troubleshootingNetwork infrastructure, security, configuration
Common Search IntentHardware setup, troubleshooting, on-site supportNetwork issues, configuration, security

While both roles involve technical support, an It Field Technician primarily handles hardware installation, troubleshooting, and on-site support, whereas a Network Support Specialist focuses on network infrastructure, configuration, and security. The roles often overlap but differ in their core responsibilities and certifications.

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It Field Technician jobs near you
Infographic showing various It Field Technician job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $52,809 per year, or $25.4 per hour.

IT Field Technician

Woodbridge, VA • On-site

Lightwave Dental Management LLC
Health Care and Social Assistance • 201 - 500 employees

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer

Learn more about Lightwave Dental Management LLCexternal

Full-time

Medical, Dental, Retirement, PTO

Posted 21 days ago

Job description

Lightwave Dental was founded in 2016, is a high-growth company building the group model for the future of the dental industry. Lightwave is passionate about doing things the right way with a tight focus on high quality, core values, and taking care of their people. Lightwave is a dental leadership organization that focuses on partnering, training and developing dentists as the natural leaders of the dental practice. Lightwave helps dentists launch their careers, supports dentists leading high-growth dental groups, and assists doctors looking to establish their legacy as they transition into retirement. Lightwave is solving the big problems in dentistry: retirement, management, reimbursements, and partnership by providing the benefits of a group while preserving the essence of private practice. Lightwave currently supports over 100 dental offices in 3 states. For additional information, please visit lightwavedental.com. Follow us on LinkedIn, Facebook, and Instagram.
Overview
The IT Field Technician is directly responsible for providing onsite technical support and implementing technology solutions to 12 dental practices with a focus on enhancing the efficiency of our end-users and productivity of our dental offices. The ideal IT Field Technician is a proactive team-player who will be able to communicate effectively with end-users, Practice Managers, Doctors and their IT team while being reliably independent in the field. The IT Field Technician reports to the IT Manager.
Objectives
  • Ensure technology systems are connected, operational, and well-maintained for all offices in designated region while limiting downtime
  • Provide onsite support for all offices in designated region
  • Provide quick and effective support for tier 1 & 2 issues and requests for hardware and designated applications
  • Listen attentively to end-user questions and concerns and offer optimal solutions or escalate feedback to IT Manager
  • Prioritize customer satisfaction in all communications, directing unresolved issues to next-level support

Responsibilities
  • Direct responsibility over 12 office locations to provide on-site technical support and maintenance, requiring frequent travel
  • Design, install, and maintain on-premise office networks, end-user workstation setups and backend on-premise IT hardware such as servers
  • Monitor on-premise network connectivity using provided IT tools and respond quickly to downtime
  • Coordinate with offices to track and maintain hardware assets
  • Diagnose and resolve technical issues in a timely manner, escalating complex problems as needed
  • Coordinate with remote support teams and vendors to address technical issues and implement solutions
  • Document all support activities, including resolutions and recommendations, in a detailed and accurate manner within the IT knowledgebase system
  • Participate in a rotating on-call schedule every 6-7 weeks to promptly address and resolve urgent after-hours technical issues, ensuring continuous operational support.
  • Respond to and resolve support issues and requests within established service level agreement (SLA) windows
  • Stay updated on emerging technologies and industry best practices to continuously improve technical skills and knowledge
  • Develop and maintain a positive relationship with office staff including management, Dentists, and Regional Directors

Requirements
  • 1-2 years professional experience as an IT Field Technician or similar role
  • Experience working with Active Directory, Azure and Office 365 preferred
  • Experience troubleshooting layer 1-3 issues preferred
  • Strong knowledge of computer hardware, software, and networking systems
  • Hands-on experience with troubleshooting and resolving tier 1 & 2 technical issues
  • Excellent communication and interpersonal skills
  • Ability to work independently and prioritize tasks effectively
  • Willingness to travel to multiple locations as required
  • Valid driver's license and reliable transportation
  • Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience preferred

Physical Requirements
  • Ability to lift and move equipment weighing up to 40 lbs
  • Comfortable working in various environments, including office settings and remote locations

Travel
  • Regular travel to dental office locations within the designated region.
  • After-hours travel may be required occasionally, but it is anticipated to be minimal and will be scheduled.

In return for providing an excellent employee and patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

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