IT Field Technician Job Description Sample Template
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This free IT Field Technician job description sample template can help you attract an innovative and experienced IT Field Technician to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company.
IT Field Technician Job Summary
We are looking for an experienced IT Field Technician to join our information technology solutions team. You will serve as the face of the company, travel to client locations for installations, maintenance, or repairs of servers and networks. This may include working with email, printers, video conferencing equipment, and VPN. For customers who have connectivity or hardware issues, you will troubleshoot via online chat, phone, or in-person to fix the problem. Our preferred applicant has at least one year of technical experience and a customer-oriented mindset.
IT Field Technician Duties and Responsibilities
- Install equipment and software to meet client needs
- Maintain systems to ensure they run properly
- Perform repairs when necessary, either through online chat, phone, or in-person
- Train client staff on how to use new systems
IT Field Technician Requirements and Qualifications
- High school diploma or GED certificate; an associate or bachelor's degree in IT, computer science, or a related field is preferred
- 1+ years of technical experience in the industry
- Proficiency with the installation and repair of servers and standard office equipment
- Reliable transportation
- Flexible schedule
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