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It Technical Support Specialist Jobs (NOW HIRING)

UnityPoint Health

Intern - IT Technical Support

Des Moines, IA · On-site

$14.75 - $19.50/hr

The Intern provides limited technical support and other administrative duties, as directed by the IT Technical Support Specialists and their supervisors. This position is intended for individuals ...

UnityPoint Health

Intern - IT Technical Support

Des Moines, IA · On-site

$14.75 - $19.50/hr

The Intern provides limited technical support and other administrative duties, as directed by the IT Technical Support Specialists and their supervisors. This position is intended for individuals ...

Matrix Medical Management

IT Technical Support

Spring, TX · On-site

$19.25 - $26.25/hr

Matrix Medical Management is seeking a dedicated and knowledgeable IT Technical Support professional to join their team in Spring, TX. The ideal candidate will provide technical assistance and ...

GSP Companies

IT Technical Support

Lenexa, KS · On-site

$20.25 - $27.75/hr

Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology ...

A.N. Deringer

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

... information technology. Job Responsibilities: * Monitors and maintains desktop systems, printers, and other peripheral devices * Provides help desk support and technical assistance to users ...

Deringer

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

... information technology. Job Responsibilities: * Monitors and maintains desktop systems, printers, and other peripheral devices * Provides help desk support and technical assistance to users ...

Techoundsllc

Technical Support Specialist

Camarillo, CA

$39 - $49/hr

Camarillo, CA 93012 Pay: $39 to $49 per hour plus benefits Job Summary We are looking for a committed and skilled onsite IT Technical Support Specialist to become part of our IT team. This position ...

Techoundsllc

Technical Support Specialist

Camarillo, CA · On-site

$39 - $49/hr

Camarillo, CA 93012 Pay: $39 to $49 per hour plus benefits Job Summary We are looking for a committed and skilled onsite IT Technical Support Specialist to become part of our IT team. This position ...

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It Technical Support Specialist information

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$34.5K

$69.2K

$111.5K

How much do it technical support specialist jobs pay per year?

As of Sep 5, 2026, the average yearly pay for it technical support specialist in the United States is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is an IT technical support specialist?

An IT Technical Support Specialist is a professional responsible for assisting users with computer systems, hardware, and software issues. They troubleshoot technical problems, provide guidance on using technology, and may install or configure new equipment. Their role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Technical support specialists often work with both individual users and larger IT teams to resolve issues quickly and minimize downtime.

What are the key skills and qualifications needed to thrive as an IT technical support specialist?

To thrive as an IT Technical Support Specialist, you need robust knowledge of computer hardware, software troubleshooting, networking fundamentals, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with ticketing systems, remote access tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are commonly required. Exceptional problem-solving abilities, patience, and strong communication skills help build rapport with users and efficiently resolve issues. These skills and qualifications ensure quick resolution of technical problems, minimize downtime, and maintain smooth IT operations within an organization.

What are some common challenges faced by IT technical support specialists, and how can they be addressed?

IT Technical Support Specialists often encounter challenges such as managing high volumes of support requests, troubleshooting complex technical issues under time constraints, and communicating technical information to non-technical users. To address these challenges, specialists benefit from strong organizational skills, maintaining up-to-date documentation, and continuously improving their technical knowledge. Building effective communication strategies and collaborating closely with other IT team members can also help streamline problem resolution and enhance user satisfaction.

What does IT mean to be an IT technical support specialist?

An IT technical support specialist is responsible for troubleshooting and resolving hardware, software, and network issues for users. They often use diagnostic tools, provide technical assistance, and may hold certifications like CompTIA A+ or Network+ to ensure effective support in an IT environment.
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It Technical Support Specialist jobs near you
Infographic showing various It Technical Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $69,237 per year, or $33.3 per hour.

IT Technical Support Specialist

Bailey Equipment and Intralogistics

Nashville, TN • On-site

Full-time

Posted 4 days ago

Job description

Description

The IT Technical Support Specialist supports general IT efforts, including system admin, hardware setup, communications, and special projects. The IT Technical Support Specialist reports to the IT Director.


ESSENTIAL DUTIES AND RESPONSIBILITIES:


A. Handles system admin tasks as assigned to ensure proper security, controls, and access.

B. Helps with data maintenance efforts to support reporting efforts.

C. Resolves and assists with IT Help Desk support needs and requests.

D. Assists with the full life cycle of Bailey's hardware and device program, including the set up and ongoing maintenance of tablets, computers, phones, and other devices, as well as software updates.

E. Supports communications efforts, including call routing, email notifications, etc.

F. Assists efforts around automation to make Bailey as efficient and productive as possible.

G. Troubleshoots issues with computers, tablets, phone systems, and other devices.

H. Handles other duties and special projects as assigned.

Requirements

The individual in this position should be responsible, proactive, personable, a problem solver, reliable, a team player, ethical, intelligent, a leader, and able to adapt to the forces around him/her-customers, suppliers, department employees, co-workers, and manufacturer's employees.


Education/Training/Experience:

  • College Degree
  • 1+ years experience in IT Help Desk support, computer maintenance, and/or system admin
  • Windows Entra and Exchange experience a plus

Skills Knowledge and Abilities:

  • Excellent interpersonal and customer/employee relations skills
  • Strong leadership, management, and sales skills
  • Great communication skills (written and verbal)
  • Strong knowledge of the computer systems in use in the dealership
  • Willingness to learn new technology
  • Highly motivated
  • Knowledgeable about our equipment and the market

Apply