Computer Technical Support Specialist Jobs (NOW HIRING)

Duluth, GA (Onsite) | Aerospace & Avionics
9/80 Schedule Available – Every Other Friday Off

Every aircraft relies on technology but behind every great technology company is an exceptional IT team that keeps people connected, productive, and secure.

At Universal Avionics, our IT interns are more than observers. You'll gain hands-on experience supporting real users, solving technical challenges, and working with the systems that enable the development of advanced avionics technology used around the world.

If you're curious, eager to learn, and excited to build practical IT experience in a collaborative aerospace environment, we'd love to meet you.

At Universal Avionics, we develop advanced avionics, enhanced vision systems, and intelligent cockpit technologies that improve aviation safety and situational awareness worldwide.

For more than 40 years, Universal Avionics has been a trusted innovator in aerospace technology, supporting commercial airlines, business aviation, cargo operations, and special mission aircraft around the globe. As part of Elbit Systems, we combine the agility of a collaborative engineering organization with the strength and global reach of a leading aerospace and defense company.

Our Duluth, Georgia site is home to engineering, IT, and cross-functional teams developing and supporting the next generation of connected avionics technologies. It offers a collaborative environment where interns work alongside experienced professionals, gain meaningful hands-on experience, and contribute to projects that have real business impact.

As a Computer Technical Support Intern, you'll support the technology that keeps our teams productive from resolving hardware and software issues to assisting with system deployments, user support, and enterprise IT operations. This internship is designed to provide practical experience while helping you build a strong foundation for a career in Information Technology.

• Provide first-line technical support for employees across a variety of hardware, software, and business applications
• Troubleshoot desktop, laptop, printer, mobile device, and connectivity issues while delivering excellent customer service
• Assist with new computer deployments, software installations, system configurations, and user setup
• Help maintain accurate documentation, service tickets, and IT asset information
• Support troubleshooting efforts by diagnosing technical issues and identifying practical solutions
• Collaborate with experienced IT professionals on more complex technical challenges
• Assist with server administration, user account management, and remote access support
• Participate in software testing, upgrades, and technology improvement initiatives
• Learn enterprise IT best practices while supporting a growing aerospace organization

• Currently pursuing an Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field
• Passion for technology and a desire to build real-world IT experience
• Strong troubleshooting and analytical thinking skills
• Excellent customer service and communication abilities
• Ability to learn new technologies quickly and adapt to changing priorities
• Comfortable working independently while collaborating with a supportive team
• Familiarity with Microsoft Windows, Microsoft Office, and computer hardware is a plus
• Positive attitude, curiosity, and a willingness to take initiative

• Gain real-world experience supporting enterprise technology in the aerospace industry
• Learn from experienced IT professionals and technical mentors
• Work with a variety of hardware, software, and business systems
• Build technical and professional skills in a collaborative environment
• Contribute to meaningful work that supports the development of advanced aviation technology
• Opportunity to grow your career within an innovative global aerospace organization

• Delivers responsive and professional technical support to employees
• Learns new technologies quickly and applies knowledge effectively
• Resolves support requests accurately and efficiently
• Builds strong working relationships across departments
• Demonstrates initiative, curiosity, and a willingness to take on new challenges
• Maintains organized documentation and follows established IT processes
• Contributes positively to the success of the IT team

Innovation
We advance avionics technology through creative engineering and continuous improvement.

Excellence
We hold ourselves to high standards in quality, reliability, and execution.

Resilience
We solve complex technical challenges in demanding aerospace environments.

"Yes, I Can" Ownership
We value team members who are proactive, collaborative, adaptable, and solutions-oriented.

• Paid internship with meaningful, hands-on experience
• Opportunity to work alongside experienced IT professionals and mentors
• Exposure to enterprise technologies and real-world business systems
• Collaborative and supportive work environment
• 9/80 work schedule with every other Friday off
• Networking and professional development opportunities
• Potential pathway to future career opportunities at Universal Avionics

This role is based onsite in Duluth, Georgia due to the hands-on nature of providing technical support, configuring hardware, assisting employees, and collaborating closely with the IT team to maintain enterprise technology systems.

If you're looking for an internship where you'll gain practical experience, develop valuable technical skills, and contribute to technology that supports the future of aviation, we'd love to hear from you.

Learn more: UniversalAvionics.com

Universal Avionics' products and technology are subject to U.S. export laws and regulations, including ITAR and EAR requirements. Employment eligibility may depend on work authorization and citizenship status in accordance with these regulations.