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Technology Support Specialist Jobs (NOW HIRING)

CFS

IT Support Specialist

Muskegon, MI · On-site

$20 - $25/hr

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...

CFS

IT Support Specialist

Muskegon, MI · On-site

$20 - $25/hr

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...

Grand Mental Health

Tech Support Specialist

Tulsa, OK · On-site

$52K/yr

Description TECH SUPPORT SPECIALIST Position Summary The Tech Support Specialist I provides frontline technical support to employees and end users by installing, configuring, maintaining, and ...

EmergeOrtho

IT Support Specialist

Greensboro, NC

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Geotab

IT Support Specialist

Atlanta, GA

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

Fusion HCR

Tech Support Specialist

Birmingham, AL

Job Title: Tech Support Specialist Love solving puzzles, talking to people, and saving the day? We are looking for an IT enthusiast who connects as easily with people as they do with technology. If ...

Geotab

IT Support Specialist

Atlanta, GA · On-site

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

Geotab Inc.

IT Support Specialist

Atlanta, GA · On-site

The IT Support Specialist provides efficient, employee‑facing IT support across Geotab offices and the remote workforce. This role resolves escalated incidents and service requests, configures and ...

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Technology Support Specialist information

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$26

$43

How much do technology support specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for technology support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What is a technology support specialist?

Technology Support Specialists are professionals who provide technical assistance and support for computer systems, software, and hardware within an organization. They help users troubleshoot issues, install and configure equipment, and maintain IT infrastructure. Their role is crucial in ensuring that technology runs smoothly, minimizing downtime and helping employees stay productive. Technology Support Specialists may work in-person, remotely, or both, serving as the first point of contact for technical problems.

What are the key skills and qualifications needed to thrive as a technology support specialist, and why are they important?

To thrive as a Technology Support Specialist, you need strong problem-solving skills, technical knowledge of computer hardware and software, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential, and certifications such as CompTIA A+ or Microsoft Certified are often beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve technical issues. These skills and qualifications ensure efficient troubleshooting, minimize downtime, and provide a positive end-user experience.

What are some common challenges technology support specialists face when assisting non-technical users, and how can these be managed?

Technology Support Specialists often encounter challenges when explaining technical solutions to users with limited technical backgrounds. Miscommunication can lead to frustration for both parties. To manage this, specialists frequently use clear, jargon-free language, provide step-by-step instructions, and practice patience and empathy. Building strong communication skills and maintaining a customer-focused attitude are key to ensuring positive outcomes and user satisfaction.

What is the difference between Technology Support Specialist vs Help Desk Technician?

AspectTechnology Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentCorporate IT departments, technical support centersHelp desks, call centers, remote support
Employer & Industry UsageIT service providers, large organizationsSmall to medium businesses, tech support firms
Common Search & Comparison IntentTechnical troubleshooting, hardware/software supportCustomer support, issue resolution

The main difference between a Technology Support Specialist and a Help Desk Technician lies in their scope and environment. Technology Support Specialists often handle more complex technical issues within corporate IT settings, requiring certifications like CompTIA A+ and Network+. Help Desk Technicians typically focus on basic troubleshooting and customer support, often working in call centers or remote support roles. Both roles are essential in IT support but differ in complexity and work environment.

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Technology Support Specialist jobs near you
Infographic showing various Technology Support Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Technology Support Specialist

Burlington, IA • On-site

Burlington Community School District
Elementary and Secondary Schools
Learn more about Burlington Community School Districtexternal

$21/hr

Full-time

Posted 5 days ago

Burlington Community School District rating

8.5

Company rating: 8.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Position Type:
Technology/Technology Support Specialist
Date Posted:
9/9/2026
Location:
Corse Early Childhood Center
Description:
Description:
$21.00/hr minimum
Seeking person able to schedule and perform preventive maintenance tasks, troubleshoot problems with computer systems, peripheral equipment and software, and maintain the local area networks. Will provide both hardware and software support. Requires Associates degree or equivalent experience in Computer Networking.
Attachment(s):
  • TECHNOLOGY SUPPORT SPECIALIST.pdf

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