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Technology Support Specialist Jobs (NOW HIRING)

Y-Tech

IT Support Specialist

Great Lakes, IL

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech

IT Support Specialist

Lawton, OK

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

Lawton, OK · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

Great Lakes, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

Y-Tech, LLC

IT Support Specialist

North Chicago, IL · On-site

IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

REV

Tech Support Specialist

Gonzales, LA

The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support Specialist I, II is ...

REV

Tech Support Specialist

Gonzales, LA · On-site

The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support Specialist I, II is ...

JTM Food Group

IT Support Specialist

Harrison, OH

POSITION: IT Support Specialist REPORTS TO: Manager - IT Support PERKS amp; BENEFITS - IT Support Specialist * Top Work Place Winner * Weekly Pay * Free Meal Buffet, Discount on JTM Products * 401K ...

EmergeOrtho

IT Support Specialist

Greensboro, NC

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

Ubertal Inc

IT Support Specialist

Tucker, GA · On-site

Title: IT Support Specialist | Systems & Application Support Location: Onsite -- Tucker, GA Duration: Contract | Full-Time | 6-Month Contract We are seeking an IT Support Specialist (also known as a ...

CFS

IT Support Specialist

South Bend, IN · Hybrid

$45K - $55K/yr

Job Title: IT Support Specialist About Our Client: Our client is dedicated to fostering a culture of growth and excellence. They believe in investing in their employees' development and creating a ...

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Technology Support Specialist information

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How much do technology support specialist jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for technology support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support specialists to focus on more complex problems. However, AI tools complement rather than replace human technicians, who provide personalized assistance and handle nuanced situations that require critical thinking and empathy.

What are the key skills and qualifications needed to thrive as a Technology Support Specialist, and why are they important?

To thrive as a Technology Support Specialist, you need strong problem-solving skills, technical knowledge of computer hardware and software, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential, and certifications such as CompTIA A+ or Microsoft Certified are often beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve technical issues. These skills and qualifications ensure efficient troubleshooting, minimize downtime, and provide a positive end-user experience.

What is a technology support specialist?

A technology support specialist is a professional who assists users with hardware, software, and network issues. They troubleshoot technical problems, provide solutions, and often use tools like remote support software, requiring good communication skills and technical knowledge of operating systems and common applications.

What is the difference between Technology Support Specialist vs Help Desk Technician?

AspectTechnology Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentCorporate IT departments, technical support centersHelp desks, call centers, remote support
Employer & Industry UsageIT service providers, large organizationsSmall to medium businesses, tech support firms
Common Search & Comparison IntentTechnical troubleshooting, hardware/software supportCustomer support, issue resolution

The main difference between a Technology Support Specialist and a Help Desk Technician lies in their scope and environment. Technology Support Specialists often handle more complex technical issues within corporate IT settings, requiring certifications like CompTIA A+ and Network+. Help Desk Technicians typically focus on basic troubleshooting and customer support, often working in call centers or remote support roles. Both roles are essential in IT support but differ in complexity and work environment.

What are Technology Support Specialists?

Technology Support Specialists are professionals who provide technical assistance and support for computer systems, software, and hardware within an organization. They help users troubleshoot issues, install and configure equipment, and maintain IT infrastructure. Their role is crucial in ensuring that technology runs smoothly, minimizing downtime and helping employees stay productive. Technology Support Specialists may work in-person, remotely, or both, serving as the first point of contact for technical problems.

What are some common challenges Technology Support Specialists face when assisting non-technical users, and how can these be managed?

Technology Support Specialists often encounter challenges when explaining technical solutions to users with limited technical backgrounds. Miscommunication can lead to frustration for both parties. To manage this, specialists frequently use clear, jargon-free language, provide step-by-step instructions, and practice patience and empathy. Building strong communication skills and maintaining a customer-focused attitude are key to ensuring positive outcomes and user satisfaction.

What is the job of a technical support specialist?

A technical support specialist assists users with troubleshooting hardware, software, and network issues. They diagnose problems, provide solutions, and often use tools like remote access software or ticketing systems to resolve technical problems efficiently.

What jobs pay $10,000 a month without a degree?

A Technology Support Specialist typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, but they require skills, networking, and sometimes licensing. Most technical support roles pay lower, but advanced positions in IT or cybersecurity may approach higher salaries with experience and certifications like CompTIA or Cisco.
More about Technology Support Specialist jobs
What cities are hiring for Technology Support Specialist jobs? Cities with the most Technology Support Specialist job openings:
Who are the top companies hiring for Technology Support Specialist jobs? The top employers for Technology Support Specialist jobs are:
What states have the most Technology Support Specialist jobs? States with the most job openings for Technology Support Specialist jobs include:
What job categories do people searching Technology Support Specialist jobs look for? The top searched job categories for Technology Support Specialist jobs are:
Technology Support Specialist jobs near you
Infographic showing various Technology Support Specialist job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 7% Part Time, and 1% Temporary. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.
IT Support Specialist

IT Support Specialist

Y-Tech

Great Lakes, IL

Full-time

Posted 12 days ago

Job description

IT SUPPORT SPECIALIST:

This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:

  • Performance of or support of diagnosing and resolving problems in response to customer reported incidents,
  • Planning and analysis of work processes,
  • Researching and reporting trends and patterns of problems,
  • Developing training materials and performing computing/information system training sessions,
  • Developing and maintaining problem tracking databases,
  • Installing, troubleshooting, and maintaining hardware and software,
  • Performing backup and recovery operations,
  • Maintain property accountability for all IT equipment and software,
  • Conduct full and spot inventories of IT equipment as requested by the Project Manager,
  • Consulting with users to identify needs and requirements,
  • Conducting feasibility studies and trade-off analyses,
  • Preparing business cases, and
  • Ensuring the rigorous application of information security/Cybersecurity policies, principles, and

IT Support Specialists may be required to support the Client's eProcurement system, a segment of its SAP-based enterprise resource planning system.

IT Support Specialists may be required to support Users to include retrieving data from different tables and reporting mechanisms, assisting with troubleshooting applications, printer set-up, stored procedures, and load/maintain tables when requested.


Minimum Experience:

  • Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
  • IT Support Specialists are IAT-II positions required to meet IAT and CE certification requirements and shall be certified as Help Desk personnel.

DoD Approved 8570 Baseline Certification:


Category IAT Level II Computing Environment:

  • Computing Environment Cert Cybersecurity/IA Role/Function: Workstation Admin D Account (TBD at the Task Order level)

Security/Certification Requirements:


Must possess completed IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission


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