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Information Technology Support Technician Jobs (NOW HIRING)

Foxys IT Services

IT Support Technician

Kings Mountain, NC · On-site

$20.75 - $28.50/hr

We are looking for experienced IT Support Technicians to join an enterprise IT support project as an Independent Contractor, providing on-site support to one of our clients in North Carolina. Key ...

New

MHD Communications

IT Support Technician

Tampa, FL · On-site

$55K - $65K/yr

Reports To The IT Support Technician will report to the Service Desk Team Lead. Job Overview The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with ...

E-Solutions, Inc.

IT Support Technician

Duarte, CA · On-site

$22.75 - $31/hr

Role : IT Support Technician II (Field Services) Location : Duarte, CA About the Role We're looking for an IT Support Technician II to keep our end-user devices running smoothly and our people ...

New

SpaceX

IT Support Technician

Hawthorne, CA · On-site

$38 - $45/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT suppor ...

Mondo

IT Support Technician

Waterville, ME · On-site

$21.50 - $29.50/hr

Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.

BMZ USA, INC

IT Support Technician

Virginia Beach, VA · On-site

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems for a wide range of applications. As part of the global BMZ Group, we combine innovation, quality ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis out of Charleston, SC. This role is for an entry-level IT support person or administrator with ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis out of Charleston, SC. This role is for an entry-level IT support person or administrator with ...

Mondo

IT Support Technician

Waterville, ME · On-site

$21.50 - $29.50/hr

Job Title: IT Support Technician Location: Waterville, ME (Fully Onsite) Duration: Full-Time Rate: 23-24/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.

GOODWILL CENTRAL COAST

IT Support Technician

Salinas, CA · On-site

$27 - $28/hr

IT Support Technician Goodwill Central Coast - Salinas, CA Join a Mission-Driven Organization Making a Difference Across the Central Coast Goodwill Central Coast is seeking a solutions-oriented ...

PTA Plastics

IT Support Technician

Longmont, CO · On-site

$25 - $32/hr

Position Title: IT Support Technician Reports to: Manager, Network Infrastructure Location: Niwot, CO Department: Information Technology Wage Range: $25.00 to $32.00/hr. Supervisory Position: No ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Vega ECM Solutions

IT Support Technician

Irvine, CA · Hybrid

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...

Vega Ecm Solutions

IT Support Technician

Irvine, CA · On-site

$23 - $31.75/hr

Please visit our website for more details: IT Support Technician - The IT Support Technician will manage all aspects of Vega's IT infrastructure, including but not limited to, phone systems, virtual ...

The Fountain Group

IT Support Technician

Painted Post, NY · On-site

$18.25 - $25/hr

The Fountain Group is seeking an IT Support Technician to provide technical assistance and support for incoming service requests related to computer systems, software, hardware, and infrastructure.

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Information Technology Support Technician information

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How much do information technology support technician jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for information technology support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an information technology support technician do?

An Information Technology (IT) Support Technician is responsible for providing technical assistance to computer users in an organization. They troubleshoot hardware and software issues, set up new equipment, install updates, and ensure that all systems are running smoothly. IT Support Technicians also help users resolve connectivity problems, maintain security protocols, and document solutions to recurring technical issues. Their work is essential for minimizing downtime and keeping business operations efficient.

What are the key skills and qualifications needed to thrive as an information technology support technician, and why are they important?

To thrive as an Information Technology Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking fundamentals, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is crucial. Strong communication skills, patience, and problem-solving abilities help technicians effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and maintain smooth IT operations within an organization.

What are some common challenges faced by information technology support technicians, and how can they be addressed?

Information Technology Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under tight deadlines, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, technicians benefit from strong problem-solving skills, effective prioritization, and ongoing training to stay updated with the latest technologies. Additionally, developing good communication and customer service skills helps in building rapport with users and resolving issues more efficiently.

What is the difference between Information Technology Support Technician vs Network Support Specialist?

AspectInformation Technology Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, tech support companiesTelecommunications, large enterprises, data centers
Common Search/ComparisonYesYes

The main difference between an Information Technology Support Technician and a Network Support Specialist lies in their focus areas. Support technicians handle general hardware, software, and user issues, while network specialists concentrate on network infrastructure and connectivity. Both roles often require similar certifications and work environments, but their specific responsibilities differ based on technical expertise.

How much do information technology support technicians make in the US?

In the US, information technology support technicians typically earn a median annual salary of around $50,000, with entry-level positions starting lower and experienced technicians earning over $70,000. Salaries vary based on location, experience, certifications, and the complexity of support provided.

What do you need to be an information technology support technician?

To become an information technology support technician, candidates typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and networking. Relevant certifications such as CompTIA A+ can improve job prospects, and strong problem-solving and communication skills are essential for troubleshooting and assisting users.
More about Information Technology Support Technician jobs

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Cities with the most Information Technology Support Technician job openings:

What states have the most Information Technology Support Technician jobs?

States with the most job openings for Information Technology Support Technician jobs include:

What are popular job titles related to Information Technology Support Technician jobs?

For Information Technology Support Technician jobs, the most frequently searched job titles are:

Information Technology Support Technician jobs near you
Infographic showing various Information Technology Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Technician

Kings Mountain, NC • On-site

Foxys IT Services
See more jobs at Foxys IT Servicesexternal

$20.75 - $28.50/hr

Other

Posted 3 days ago

New

Job description

We are looking for experienced IT Support Technicians to join an enterprise IT support project as

an Independent Contractor, providing on-site support to one of our clients in North Carolina.


Key Responsibilities:


  • Provide Level 1 technical support for end users, resolving hardware, software, network, and account-related issues.
  • Manage and prioritize ServiceNow tickets, ensuring SLA compliance and accurate documentation.
  • Troubleshoot desktops, laptops, printers, peripherals, and connectivity issues.
  • Install, configure, and maintain Windows operating systems and end-user applications.
  • Perform computer imaging, deployment, and configuration of new devices.
  • Install software, drivers, updates, and security patches.
  • Escalate complex issues to Level 2/Level 3 support teams when required.
  • Track incidents through resolution and maintain clear communication with end users.
  • Support employee onboarding and offboarding by preparing equipment and recovering IT assets.
  • Maintain technical documentation and contribute to the knowledge base.
  • Collaborate with infrastructure, network, and application support teams on IT initiatives, hardware refreshes, and technology upgrades.
  • Deliver excellent customer service while supporting users with different levels of technical expertise.


Required Skills:


  • Experience providing Level 1/Desktop Support in a corporate environment.
  • Hands-on experience with Windows operating systems.
  • Experience with ServiceNow or similar ITSM ticketing tools.
  • Knowledge of hardware troubleshooting for desktops, laptops, printers, and peripherals.
  • Experience with Active Directory, user account management, and basic network troubleshooting.
  • Experience with Microsoft 365.
  • Experience with computer imaging and device deployment.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.

Apply