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Information Technology Support Technician Jobs (NOW HIRING)

IT Support Technician Reports to: IT Manager Location: Morgan Wage Range: $20-26 Supervises: N/A FLSA Status: Non-Exempt (Hourly) About Us Farmward Cooperative is a farmer-owned cooperative dedicated ...

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Job Summary The IT Support Technician is responsible for providing technical support and assistance to employees. This role supports hardware, software, network, and system related issues while ...

Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology.

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician 2025-ACA-804

Springfield, VA · On-site

$22.50 - $30.75/hr

Intelligence Consulting Enterprise Solutions, INC. is looking for an IT Support Technician Description: Join ICES on a new contract impacting national security IT Support Technician. This position is ...

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users ...

IT Support Technician

Sunnyvale, CA · On-site

$33.65 - $40.50/hr

The IT Support Technician is responsible for all operational aspects of support functions. Effective interpersonal skills matched to strong technical skills are key to this position. This role serves ...

Senior IT Support Technician

Hartville, OH · On-site

$19 - $26.25/hr

Corporate • Information Technology IT Department Senior IT Support Technician HRM Enterprises • Corporate Full-TimeSundays OffIT • Tier 2 & Leadership Department Information Technology Position ...

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our Madison-area facilities and our Poynette facility. You'll help coworkers solve everyday technology ...

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Information Technology Support Technician information

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$14

$25

$37

How much do information technology support technician jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for information technology support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What does an information technology support technician do?

An Information Technology (IT) Support Technician is responsible for providing technical assistance to computer users in an organization. They troubleshoot hardware and software issues, set up new equipment, install updates, and ensure that all systems are running smoothly. IT Support Technicians also help users resolve connectivity problems, maintain security protocols, and document solutions to recurring technical issues. Their work is essential for minimizing downtime and keeping business operations efficient.

What are the key skills and qualifications needed to thrive as an information technology support technician, and why are they important?

To thrive as an Information Technology Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking fundamentals, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is crucial. Strong communication skills, patience, and problem-solving abilities help technicians effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and maintain smooth IT operations within an organization.

What are some common challenges faced by information technology support technicians, and how can they be addressed?

Information Technology Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under tight deadlines, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, technicians benefit from strong problem-solving skills, effective prioritization, and ongoing training to stay updated with the latest technologies. Additionally, developing good communication and customer service skills helps in building rapport with users and resolving issues more efficiently.

What is the difference between Information Technology Support Technician vs Network Support Specialist?

AspectInformation Technology Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, tech support companiesTelecommunications, large enterprises, data centers
Common Search/ComparisonYesYes

The main difference between an Information Technology Support Technician and a Network Support Specialist lies in their focus areas. Support technicians handle general hardware, software, and user issues, while network specialists concentrate on network infrastructure and connectivity. Both roles often require similar certifications and work environments, but their specific responsibilities differ based on technical expertise.

How much do information technology support technicians make in the US?

In the US, information technology support technicians typically earn a median annual salary of around $50,000, with entry-level positions starting lower and experienced technicians earning over $70,000. Salaries vary based on location, experience, certifications, and the complexity of support provided.

What do you need to be an information technology support technician?

To become an information technology support technician, candidates typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and networking. Relevant certifications such as CompTIA A+ can improve job prospects, and strong problem-solving and communication skills are essential for troubleshooting and assisting users.
More about Information Technology Support Technician jobs

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Cities with the most Information Technology Support Technician job openings:

What states have the most Information Technology Support Technician jobs?

States with the most job openings for Information Technology Support Technician jobs include:

What are popular job titles related to Information Technology Support Technician jobs?

For Information Technology Support Technician jobs, the most frequently searched job titles are:

Infographic showing various Information Technology Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Technician

Camas, WA • On-site

Business Centric Technology
IT Services • 51 - 200 employees

$20 - $28/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago


Job description

Our client is looking for a skilled and service-minded IT Support Technician for a 1-year contract-to-hire opportunity in Camas, WA. You’ll play a key role in keeping systems running smoothly and users supported, while being part of a collaborative and values-driven team.

Comp: Up to $28/hour (based on experience)

Conversion Comp: $55K - $60K salary and 20% yearly bonus

WHY WORK WITH US:

At BCT, we don’t just place people, we support them. Here’s what we offer:

  • Up to 60% paid medical insurance for employees
  • $50,000 life insurance policy on us
  • Coverage for home, auto, pets, legal services & identity theft
  • Dental & Vision insurance, 401K match, Short and Long-Term Disability
  • Flexible Spending Account for healthcare and dependent care
  • Anniversary bonuses to celebrate your commitment
  • Referral bonuses from $500–$2,000, bring great people with you!

WHAT YOU’LL BE DOING:

  • Be the first line of support: manage IT requests via phone, email, and ticketing systems
  • Prioritize and resolve issues within SLA based on severity and impact
  • Handle sensitive tasks (new hires, terminations, etc.) with professionalism and confidentiality
  • Collaborate on team training and documentation
  • Identify and propose process improvements and help implement them
  • Uphold company policies and confidently communicate when something isn’t aligned

WHAT YOU’LL BRING:

  • Bachelor’s degree in IT, Computer Science, or related field or equivalent hands-on experience
  • Proficiency or strong interest in:
  • Azure Virtual Desktop (AVD)
  • Microsoft Entra ID
  • Office 365
  • Intune / MDM platforms
  • A customer-first mindset with strong organizational and communication skills
  • A passion for clean processes, clear documentation, and continuous learning

Apply now! CP #8483