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Technology Support Specialist Jobs (NOW HIRING)

Fusion HCR

Tech Support Specialist

Birmingham, AL

Job Title: Tech Support Specialist Love solving puzzles, talking to people, and saving the day? We are looking for an IT enthusiast who connects as easily with people as they do with technology. If ...

Charter Tech Services

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IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...

JST

IT Support Specialist

Albuquerque, NM · On-site

As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

Vedder Price

Technology Support Specialist

Chicago, IL · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technology Support Specialist is responsible for delivering comprehensive technical support for all Vedder software, hardware, and technology platforms. This role provides assistance to firm ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

JST

IT Support Specialist

Albuquerque, NM · On-site

As an IT Support Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning ...

Hana Technologies, Inc.

IT Support Specialist

Solon, OH · On-site

$40K - $50K/yr

The IT Support Specialist serves as the primary point of contact for end-user technology support, delivering exceptional customer service while ensuring employees have the technology and resources ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...

maysteel

IT Support Specialist II

Allenton, WI

We are looking for an IT support Specialist to join our team, check out the description! IT Support Specialist IIPosition Summary We are seeking an experienced IT Support Specialist II to provide ...

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All JobsTechnology Support Specialist Jobs

Technology Support Specialist information

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How much do technology support specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for technology support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technology support specialist, and why are they important?

To thrive as a Technology Support Specialist, you need strong problem-solving skills, technical knowledge of computer hardware and software, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential, and certifications such as CompTIA A+ or Microsoft Certified are often beneficial. Excellent communication, patience, and customer service skills help you effectively assist users and resolve technical issues. These skills and qualifications ensure efficient troubleshooting, minimize downtime, and provide a positive end-user experience.

What is the difference between Technology Support Specialist vs Help Desk Technician?

AspectTechnology Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentCorporate IT departments, technical support centersHelp desks, call centers, remote support
Employer & Industry UsageIT service providers, large organizationsSmall to medium businesses, tech support firms
Common Search & Comparison IntentTechnical troubleshooting, hardware/software supportCustomer support, issue resolution

The main difference between a Technology Support Specialist and a Help Desk Technician lies in their scope and environment. Technology Support Specialists often handle more complex technical issues within corporate IT settings, requiring certifications like CompTIA A+ and Network+. Help Desk Technicians typically focus on basic troubleshooting and customer support, often working in call centers or remote support roles. Both roles are essential in IT support but differ in complexity and work environment.

What is a technology support specialist?

Technology Support Specialists are professionals who provide technical assistance and support for computer systems, software, and hardware within an organization. They help users troubleshoot issues, install and configure equipment, and maintain IT infrastructure. Their role is crucial in ensuring that technology runs smoothly, minimizing downtime and helping employees stay productive. Technology Support Specialists may work in-person, remotely, or both, serving as the first point of contact for technical problems.

What are some common challenges technology support specialists face when assisting non-technical users, and how can these be managed?

Technology Support Specialists often encounter challenges when explaining technical solutions to users with limited technical backgrounds. Miscommunication can lead to frustration for both parties. To manage this, specialists frequently use clear, jargon-free language, provide step-by-step instructions, and practice patience and empathy. Building strong communication skills and maintaining a customer-focused attitude are key to ensuring positive outcomes and user satisfaction.
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Technology Support Specialist jobs near you
Infographic showing various Technology Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Technology Support Specialist

CoreCivic

California City, CA

Full-time

Re-posted 6 days ago

CoreCivic rating

5.9

Company rating: 5.9 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

32nd of 43 rated prisons

Job description

33.07 per hour

At CoreCivic,our employees are driven by a deep sense of service, high standards ofprofessionalism and a responsibility to better the public good. We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest quality care in an institutional, secure setting. Come join ateam that is dedicated to making an impact for the people and communities weserve.

The Technology Support Specialist coordinates the secure, productive, and effective use of technology in the facility.  They provide hardware and software technical support to users of personal computers and associated equipment.  Also they will coordinate technology services, maintenance, and training throughout the facility. 

  • Ensure information technology resources (computer hardware, network and operating systems software and telecommunications hardware) function properly and are maintained in good operating condition.
  • Provide hardware and software technical support to users of personal computers and associated equipment.
  • Perform diagnostics, troubleshooting and repairs on personal computers and related equipment.  Equipment includes, but is not limited to, LAN and WAN equipment, PC's, laptops, telecom equipment, key control devices, various software and peripherals.
  • Analyze the need for new computer equipment; analyzes equipment for quality, compatibility, reliability and suitability to the institution's needs. 
  • Provide configuration requirements for new computer acquisitions, recommends methods of using existing equipment to satisfy new requirements and performs benchmark tests of proposed new equipment.  Ensure compliance with licensing agreements.

What CoreCivic employees say

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About CoreCivic

Sourced by ZipRecruiter

At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983

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