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Computer Support Analyst Jobs (NOW HIRING)

Netrix Global

Computer Support Analyst II

Rockville, MD · On-site

About The Opportunity This Computer Support Analyst II position is located in Rockville, Maryland (20850) of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end ...

Netrix Global

Computer Support Analyst II

Rockville, MD · On-site

About The Opportunity This Computer Support Analyst II position is located in Rockville, Maryland (20850) of the United States. Netrix Global, award-winning provider of cybersecurity and end-to-end ...

Netrix Global

Computer Support Analyst II

Rockville, MD · On-site

Netrix Global is an award-winning provider of cybersecurity and end-to-end IT services. The Computer Support Analyst II will provide technical assistance and support to clients and internal teams ...

tsa

Computer Support Analyst - FT - Tulsa

Tulsa, OK · On-site

The Salvation Army, an internationally recognized non-profit, faith-based organization, is looking for a Computer Support Analyst for our Area Command located in Tulsa, Oklahoma. Job Summary:

tsa

Computer Support Analyst - FT - Tulsa

Tulsa, OK · On-site

The Salvation Army, an internationally recognized non-profit, faith-based organization, is looking for a Computer Support Analyst for our Area Command located in Tulsa, Oklahoma. Job Summary:

Na Oiwi Kane

Computer Support Specialist

Austin, TX · On-site

The Computer Support Specialist is responsible for providing advanced technical support to end ... Analyze recurring technical issues, identify root causes, and recommend corrective actions and ...

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department ... Records data are required to analyze and track problems to the final solution. * Prepares and ...

Fedway

Computer Support Specialist

Basking Ridge, NJ

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department ... Records data are required to analyze and track problems to the final solution. * Prepares and ...

Hirekeyz Inc

Computer Support Technician

Minneapolis, MN · On-site

Computer Support Technician Location: District of Minnesota * Primary: Minneapolis, MN * Secondary ... Analyze, evaluate, and recommend effective solutions Experience may be gained through employment or ...

Eclaro

Computer Support Specialist

Manhattan, NY · On-site

$37/hr

Computer Support Specialist Job Number: 26-00938 Make a difference in your community. ECLARO is ... Good analytical and logical reasoning skills to identify root causes of problems. Communication:

Secur-Serv

Desktop Support Analyst

New Brunswick, NJ · On-site

$24 - $32.25/hr

The Desktop Support Analyst will provide expert network and computer support to hospital staff, including installing, maintaining, and troubleshooting hardware and software, while responding to user ...

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Computer Support Analyst information

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How much do computer support analyst jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for computer support analyst in the United States is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What does a computer support analyst do?

A computer support analyst provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems, install updates, and maintain computer systems, typically using tools like remote support software and diagnostic utilities. Strong communication skills and technical knowledge are essential for effective support in this role.

What are the key skills and qualifications needed to thrive as a Computer Support Analyst, and why are they important?

To thrive as a Computer Support Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent problem-solving skills, patience, and strong verbal communication help analysts effectively assist users and resolve issues. These skills ensure timely, accurate technical support, minimizing downtime and improving user satisfaction within organizations.

What are some common challenges Computer Support Analysts face when assisting users remotely?

Computer Support Analysts often encounter challenges such as diagnosing technical issues without direct physical access to devices, managing communication barriers with users of varying technical proficiency, and prioritizing multiple support requests during peak times. To overcome these, analysts rely on remote access tools, clear and patient communication, and strong organizational skills. Building rapport and trust with users is also crucial, as it helps ensure effective problem resolution and a positive support experience.

Is a degree needed to be an IT analyst?

A degree is not strictly required to become a computer support analyst, but many employers prefer candidates with a bachelor's degree in computer science, information technology, or related fields. Relevant certifications, technical skills, and experience can also be important factors in qualifying for the role.

What are Computer Support Analysts?

Computer Support Analysts are IT professionals who help organizations and individuals troubleshoot and resolve issues with computer hardware, software, and networks. They provide technical support, answer user questions, and guide people through problem-solving steps to restore proper system functioning. Their responsibilities may also include maintaining IT documentation, training users, installing updates, and escalating complex problems to higher-level technicians or engineers. They play a critical role in keeping business operations running smoothly by minimizing downtime related to technical issues.

What is the difference between Computer Support Analyst vs Help Desk Technician?

AspectComputer Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, technical support teamsHelp desk, call centers, remote support
ResponsibilitiesDiagnose hardware/software issues, system analysis, user supportRespond to user tickets, troubleshoot basic issues, escalate complex problems
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles involve supporting users with technical issues, a Computer Support Analyst typically handles more complex problems, performs system analysis, and works in a broader IT environment. Help Desk Technicians focus on resolving basic user issues, often in call center settings. Both roles require similar certifications and are essential in maintaining IT operations.

What jobs in the US pay 300,000 a year?

For a Computer Support Analyst, earning $300,000 annually is uncommon, as this role typically has a median salary well below that figure. High-paying tech roles such as software engineers, IT directors, or cybersecurity executives are more likely to reach or exceed this level, often requiring advanced skills, certifications, and extensive experience. Salaries at this level are usually found in senior management or specialized technical positions within large organizations.

What jobs will boom in 2026?

Computer Support Analysts are expected to see continued demand due to increasing reliance on technology and expanding IT infrastructure. Growth will likely be driven by the need for troubleshooting, network support, and cybersecurity skills, with certifications like CompTIA A+ enhancing job prospects. Overall, tech support roles are projected to grow steadily through 2026.
More about Computer Support Analyst jobs
What cities are hiring for Computer Support Analyst jobs? Cities with the most Computer Support Analyst job openings:
What states have the most Computer Support Analyst jobs? States with the most job openings for Computer Support Analyst jobs include:
What job categories do people searching Computer Support Analyst jobs look for? The top searched job categories for Computer Support Analyst jobs are:
Computer Support Analyst jobs near you
Infographic showing various Computer Support Analyst job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 8% Full Time, 72% Part Time, 1% Temporary, 16% Contract, and 1% Nights. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $51,837 per year, or $24.9 per hour.
Computer Support Analyst II

Computer Support Analyst II

Netrix Global

Rockville, MD

Full-time

Posted 7 days ago

Job description

About The Opportunity

This Computer Support Analyst II position is located in Rockville, Maryland (20850) of the United States.

Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, seeks a Computer Support Analyst II, you will play a crucial role in providing technical assistance and support to our clients and internal teams. You will be responsible for diagnosing and resolving hardware and software issues, configuring computer systems, maintaining and upgrading software applications, and ensuring the overall functionality of IT systems.

How You Will Make An Impact
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Install, configure, and maintain hardware and software components of computer systems.
  • Troubleshoot and resolve technical issues related to operating systems, networks, applications, and peripherals.
  • Perform regular upgrades to ensure systems remain updated and secure.
  • Collaborate with IT teams and vendors to ensure seamless integration and operation of systems.
  • Create and maintain technical documentation and manuals.
  • Train end-users on new hardware and software applications.
  • Conduct remote troubleshooting when necessary.
  • Ensure all IT equipment complies with organizational policies and procedures.
  • Maintain confidentiality and security of all company and client information.
What You Will Bring To The Table
  • 2 plus years of proven experience as a Computer Support Analyst or similar role.
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Strong knowledge of computer systems, hardware, and software applications.
  • Proficiency in troubleshooting technical issues and providing timely solutions.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and collaboratively within a team environment.
  • Strong analytical and problem-solving skills.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus

Interaction
Daily interaction with client management and employees.

Impact
Computer Support Analyst interacts with customers on a regular basis and needs to maintain a positive and professional attitude always.

About US

At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose.

We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!

Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today's most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.

We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country's top system integrators.

At Netrix, we're driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.

What You Can Expect From Us

We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided with reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal.

To learn more about Netrix Global please go to www.netrixglobal.com

Employment Type: FULL_TIME

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