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Computer Support Analyst Jobs in Tampa, FL (NOW HIRING)

DPR Construction

Application Support Analyst

Tampa, FL · On-site +1

Associates or Bachelors degree in Information Technology, Computer Science, or a related field, or ... supporting cloud-based and enterprise applications. * Ability to perform root cause analysis and ...

Keiser University

IT Help Desk Specialist

Tampa, FL · On-site

... person and computer support. Thus, the IT Help Desk Specialist provides a heavy degree of ... Analytical/problem solving, leadership, organizational, communication, and interpersonal skills.

Keiser University

IT Help Desk Specialist

Tampa, FL · On-site

... person and computer support. Thus, the IT Help Desk Specialist provides a heavy degree of ... Analytical/problem solving, leadership, organizational, communication, and interpersonal skills.

UHS

IT Help Desk Specialist

Tampa, FL

... person and computer support. Thus, the IT Help Desk Specialist provides a heavy degree of ... Analytical/problem solving, leadership, organizational, communication, and interpersonal skills.

Breakthru

Category Development Analyst

Tampa, FL · Remote

$60K - $75K/yr

The Category Development Analyst will support the National Accounts team by providing analytical ... Advanced PC skills using MS Office and other various computer programs including presentation ...

Prescient Edge

Mid Reachback CI Analyst

Tampa, FL · On-site

Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development. * Possess strong research, analytical, and writing ...

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Computer Support Analyst information

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How much do computer support analyst jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for computer support analyst in Tampa, FL is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $26.25 per hour, depending on experience, location, and employer.

What does a computer support analyst do?

A computer support analyst provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems, install and configure systems, and may use tools like remote support software; certifications such as CompTIA A+ can be helpful. Their work typically involves working in an office or help desk environment and communicating technical information clearly.

What are the key skills and qualifications needed to thrive as a Computer Support Analyst, and why are they important?

To thrive as a Computer Support Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent problem-solving skills, patience, and strong verbal communication help analysts effectively assist users and resolve issues. These skills ensure timely, accurate technical support, minimizing downtime and improving user satisfaction within organizations.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can earn higher wages, especially in cybersecurity-focused environments. Overall, it is considered a well-paying role within the IT and security fields.

What are some common challenges Computer Support Analysts face when assisting users remotely?

Computer Support Analysts often encounter challenges such as diagnosing technical issues without direct physical access to devices, managing communication barriers with users of varying technical proficiency, and prioritizing multiple support requests during peak times. To overcome these, analysts rely on remote access tools, clear and patient communication, and strong organizational skills. Building rapport and trust with users is also crucial, as it helps ensure effective problem resolution and a positive support experience.

What jobs make $3,000 a day?

High-paying jobs such as specialized medical surgeons, senior corporate executives, and certain highly experienced consultants can earn $3,000 or more per day. These roles typically require advanced skills, extensive experience, and often professional certifications or degrees. In the technology sector, top-tier software architects or cybersecurity experts may also reach this level with significant expertise and project responsibilities.

What are Computer Support Analysts?

Computer Support Analysts are IT professionals who help organizations and individuals troubleshoot and resolve issues with computer hardware, software, and networks. They provide technical support, answer user questions, and guide people through problem-solving steps to restore proper system functioning. Their responsibilities may also include maintaining IT documentation, training users, installing updates, and escalating complex problems to higher-level technicians or engineers. They play a critical role in keeping business operations running smoothly by minimizing downtime related to technical issues.

What is the difference between Computer Support Analyst vs Help Desk Technician?

AspectComputer Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, technical support teamsHelp desk, call centers, remote support
ResponsibilitiesDiagnose hardware/software issues, system analysis, user supportRespond to user tickets, troubleshoot basic issues, escalate complex problems
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles involve supporting users with technical issues, a Computer Support Analyst typically handles more complex problems, performs system analysis, and works in a broader IT environment. Help Desk Technicians focus on resolving basic user issues, often in call center settings. Both roles require similar certifications and are essential in maintaining IT operations.

What jobs will boom in 2026?

Computer Support Analysts are expected to see continued demand due to increasing reliance on technology and cybersecurity needs. Growth in IT support roles will likely be driven by advancements in cloud computing, network infrastructure, and the need for technical troubleshooting skills. Certifications like CompTIA A+ and strong problem-solving abilities will enhance job prospects in this field.
What are popular job titles related to Computer Support Analyst jobs in Tampa, FL? For Computer Support Analyst jobs in Tampa, FL, the most frequently searched job titles are:
What job categories do people searching Computer Support Analyst jobs in Tampa, FL look for? The top searched job categories for Computer Support Analyst jobs in Tampa, FL are:
Computer Support Analyst jobs near you

Desktop Support Analyst

Computer Merchant, Ltd., The

Saint Petersburg, FL • On-site

$28 - $34.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

New

Job description

JOB TITLE: Desktop Support Analyst
JOB LOCATION: St. Petersburg, FL (hybrid 11 days a month in office) Training for first week will be onsite
WAGE RANGE*: $28-34.50/hr.
JOB NUMBER: 37469369
REQUIRED EXPERIENCE:
  • Minimum of 4+ Years of Desktop Support in Windows Environment
EXPERIENCE AND SKILLS
  • Minimum of a B.S. in Computer Science, MIS or related degree and three (3) years of related experience or an equivalent combination of education, training and experience.
  • Five (5) years of experience in a help desk or other technical support environment highly preferred.
  • Knowledge of the following preferred:
    • Installing, troubleshooting and maintaining computer hardware and software.
    • Windows 7 Operating System
    • Microsoft Office 2010 and 2013
    • Computer maintenance and virus removal.
    • Computer backup and restoration.
    • Data network and protocols

COMPETENCIES
  • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Analysis: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions.
  • Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently.
  • Applied Learning: Assimilating and applying new job-related information in a timely manner.
  • Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
  • Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

JOB DESCRIPTION:
  • Provides advanced level telephone and on-site end-user support for hardware installations and software applications. Uses knowledge and experience to perform a variety of tasks requiring in-depth analysis and evaluation in making decisions and recommending solutions. Extensive contact with internal customers is required to identify, research, and resolve problems.
RESPONSIBILITIES
  • Installs, configures, troubleshoots, and resolves problems on a wide variety of commercial off the shelf (COTS) and proprietary software via telephone/remote control access and occasional on-site support.
  • Monitors the call tracking system for new Incidents and Requests in addition to troubleshooting and resolving client issues per service level agreements.
  • Provides detailed documentation of activity in the call tracking system.
  • Communicates technical information to a non-technical audience.
  • Assists clients with the installation of corporate standard software images.
  • Stays abreast of, and complies with, company and department policies and procedures as related technology and end-user support.
  • Effectively communicates to clients, peers, and management any system issues that affect the quality or reliability of supported systems.
  • Documents product problems and their resolutions in a knowledge database for future reference.
  • Participates in testing new product releases and\or enhancements.
  • Leads or participates in projects requiring cross functional coordination.
EXPERIENCE AND SKILLS
  • Minimum of a B.S. in Computer Science, MIS or related degree and three (3) years of related experience or an equivalent combination of education, training and experience.
  • Five (5) years of experience in a help desk or other technical support environment highly preferred.
  • Knowledge of the following preferred:
    • Installing, troubleshooting and maintaining computer hardware and software.
    • Windows 7 Operating System
    • Microsoft Office 2010 and 2013
    • Computer maintenance and virus removal.
    • Computer backup and restoration.
    • Data network and protocols
COMPETENCIES
  • Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Analysis: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions.
  • Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently.
  • Applied Learning: Assimilating and applying new job-related information in a timely manner.
  • Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
  • Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.

Will be doing End User Support on the following.
  • ServiceNow / GoToAssist / Proprietary Software / Chrome / VPN F5 and Global Protect / Office 365 and Exchange Online.
  • Supporting on-domain and off domain end users.
  • Hardware Break-Fix, with warranty replacements through Client.
  • Software Installation and Support
  • Onboarding of New Associates
  • PC Setups, and PC replacements, completing back-up and restores of data, and reinstalling software.
  • End User Support contractors in this specific group will be issued RJ assets/laptops, for their contract engagement.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
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