ZipRecruiter

Log In

1

Computer Support Analyst Jobs in Tampa, FL (NOW HIRING)

Onto

Senior Business Intelligence Analyst

Tampa, FL

$104K - $156K/yr

Support adhoc analytics and resolve data issues as they arise. Qualifications * Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field (or equivalent work ...

Hcfl

Computer Science Instructor

Ybor City, FL · On-site

$51K - $89K/yr

Computer Science, Educational Technology supported by computers, or any combination of qualifying ... A faculty screening committee will analyze the strength of your application materials. Applicants ...

previous page

Showing results 41-60

All JobsComputer Support Analyst JobsComputer Support Analyst Jobs in Tampa, FL

Computer Support Analyst information

See Tampa, FL salary details

$10

$22

$33

How much do computer support analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for computer support analyst in Tampa, FL is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $26.25 per hour, depending on experience, location, and employer.

What is a computer support analyst?

Computer Support Analysts are IT professionals who help organizations and individuals troubleshoot and resolve issues with computer hardware, software, and networks. They provide technical support, answer user questions, and guide people through problem-solving steps to restore proper system functioning. Their responsibilities may also include maintaining IT documentation, training users, installing updates, and escalating complex problems to higher-level technicians or engineers. They play a critical role in keeping business operations running smoothly by minimizing downtime related to technical issues.

What are the key skills and qualifications needed to thrive as a computer support analyst?

To thrive as a Computer Support Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent problem-solving skills, patience, and strong verbal communication help analysts effectively assist users and resolve issues. These skills ensure timely, accurate technical support, minimizing downtime and improving user satisfaction within organizations.

What are some common challenges computer support analysts face when assisting users remotely?

Computer Support Analysts often encounter challenges such as diagnosing technical issues without direct physical access to devices, managing communication barriers with users of varying technical proficiency, and prioritizing multiple support requests during peak times. To overcome these, analysts rely on remote access tools, clear and patient communication, and strong organizational skills. Building rapport and trust with users is also crucial, as it helps ensure effective problem resolution and a positive support experience.

What is the difference between Computer Support Analyst vs Help Desk Technician?

AspectComputer Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, technical support teamsHelp desk, call centers, remote support
ResponsibilitiesDiagnose hardware/software issues, system analysis, user supportRespond to user tickets, troubleshoot basic issues, escalate complex problems
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles involve supporting users with technical issues, a Computer Support Analyst typically handles more complex problems, performs system analysis, and works in a broader IT environment. Help Desk Technicians focus on resolving basic user issues, often in call center settings. Both roles require similar certifications and are essential in maintaining IT operations.

What are popular job titles related to Computer Support Analyst jobs in Tampa, FL?

For Computer Support Analyst jobs in Tampa, FL, the most frequently searched job titles are:

What job categories do people searching Computer Support Analyst jobs in Tampa, FL look for?

The top searched job categories for Computer Support Analyst jobs in Tampa, FL are:

Computer Support Analyst jobs near you

CHILD SUPPORT CASE PROCESSING ANALYST - PPFD - 73004892

MyFlorida

Tampa, FL • Hybrid

$38K - $45K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Requisition No: 881619 

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - PPFD - 73004892

 Pay Plan: Career Service

Position Number: 73004892 

Salary:  $38,760.36 - $45,004.08 Plus $644.76 Competitive Area Differential (CAD) /annually 

Posting Closing Date: 08/24/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Child Support Case Processing Analyst - PPFD (Revenue Specialist II)

Tampa

The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This Revenue Specialist II ECC - Child Support Case Processing Analyst - PPFD position, on the Payment Processing Funds and Distribution Team in Region 3, performs payment processing for child support cases and is an excellent fit for critical thinkers with a financial background. If you enjoy working with financial information and problem solving, this may be the position for you. Your duties would include:

  • Initiating and responding to requests
  • Analyzing and completing financial activities
  • Coordinating with internal and external partners
  • Researching and resolving case issues
  • Gathering information and analyzing case data to determine next steps
  • Assisting customers
  • Interacting with financial services providers, other states, employers, and other business partners
  • Making decisions based on case information and provided documentation

MINIMUM REQUIREMENTS:

  • Two years of experience processing information using a computer system.
  • Two years of experience conducting research and analyzing information to make decisions. *
  • Two years of experience communicating with others to gather information. *
  • Two years of experience working in a financial environment or completing monetary transactions.

SUBSTITUTIONS:

  • *Relevant education may substitute for the required experience. If applicable, please indicate degree earned or number of credit hours attained and attach diploma/transcript when submitting application.

SPECIAL NOTES:

  • Full-time (40 hours per week) position; standard workday of 8am - 5pm, Monday through Friday.
  • This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency (some days working remotely, all other working days will be at the Tampa Service Center, in Hillsborough County, FL).

SALARY: $38,760.36 - $45,004.08.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Anita Shay, (813) 947-6081, Anita.Shay@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ONLINE SKILLS ASSESSMENT: After the advertisement closes, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. To be considered for an interview, the candidate must complete the skills assessment by the deadline given and achieve a score of at least 70%.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.  (Additional positions filled from this ad may or may not be eligible for a Competitive Area Differential (CAD) pay additive.) 

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Apply