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Computer Support Analyst Jobs (NOW HIRING)

Secur-Serv

Desktop Support Analyst

New Brunswick, NJ · On-site

$24 - $32.25/hr

Provide expert network and computer support, assisting hospital staff with computer-related issues ... backups, and analyzing and troubleshooting problems promptly. * Install, configure, and ...

Secur-Serv

Desktop Support Analyst

New Brunswick, NJ · On-site

$24 - $32.25/hr

Provide expert network and computer support, assisting hospital staff with computer-related issues ... backups, and analyzing and troubleshooting problems promptly. * Install, configure, and ...

US Tech Solutions

Support Analyst

Raleigh, NC · On-site

Support Analyst Duration: 12 Months Location: 4101 Capital Blvd. Raleigh NC 27604 Our Client is ... Computer Science Degree or related discipline; professional certification.

Infojini Inc

Support Analyst

Raleigh, NC

Support Analyst Location:Raleigh, NC- 27601 Duration:05+ months contract Client:Direct client ... Understand capabilities and limitations of computer and peripheral equipment. Ability to ...

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

Computer Support Analyst interacts with customers on a regular basis and needs to maintain a positive and professional attitude always. Location: Onsite role at Chicago, IL 60614 Working shift: 1st ...

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

Computer Support Analyst interacts with customers on a regular basis and needs to maintain a positive and professional attitude always. Location: Onsite role at Chicago, IL 60614 Working shift: 1st ...

Pella Regional Health Center

SUPPORT ANALYST

Pella, IA · On-site

The Support Analyst's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user ...

Netrix Global

Sr IT Support Engineer

Chicago, IL · On-site

Computer Support Analyst interacts with customers on a regular basis and needs to maintain a positive and professional attitude always. Location: Onsite role at Chicago, IL 60614 Working shift: 1st ...

Coweta County

Support Analyst

Newnan, GA · On-site

$24.92/hr

Non-exempt General Definition of Work Performs difficult skilled technical work in the analysis and day-to-day management of public safety server related systems to include support for CAD, RMS, JMS ...

Axle

Computer Systems Analyst

Baltimore, MD

Analyzing problems and propose solutions that enhance the operation of web-based data collection ... Aid computer support technician in efforts to troubleshoot web application problems and server and ...

Axle

Computer Systems Analyst

Baltimore, MD

Analyzing problems and propose solutions that enhance the operation of web-based data collection ... Aid computer support technician in efforts to troubleshoot web application problems and server and ...

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Computer Support Analyst information

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How much do computer support analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for computer support analyst in the United States is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What does a computer support analyst do?

A computer support analyst provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems, install and configure systems, and may use tools like remote support software; certifications such as CompTIA A+ can be helpful. Their work typically involves working in an office or help desk environment and communicating technical information clearly.

What are the key skills and qualifications needed to thrive as a Computer Support Analyst, and why are they important?

To thrive as a Computer Support Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent problem-solving skills, patience, and strong verbal communication help analysts effectively assist users and resolve issues. These skills ensure timely, accurate technical support, minimizing downtime and improving user satisfaction within organizations.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can earn higher wages, especially in cybersecurity-focused environments. Overall, it is considered a well-paying role within the IT and security fields.

What are some common challenges Computer Support Analysts face when assisting users remotely?

Computer Support Analysts often encounter challenges such as diagnosing technical issues without direct physical access to devices, managing communication barriers with users of varying technical proficiency, and prioritizing multiple support requests during peak times. To overcome these, analysts rely on remote access tools, clear and patient communication, and strong organizational skills. Building rapport and trust with users is also crucial, as it helps ensure effective problem resolution and a positive support experience.

What jobs make $3,000 a day?

High-paying jobs such as specialized medical surgeons, senior corporate executives, and certain highly experienced consultants can earn $3,000 or more per day. These roles typically require advanced skills, extensive experience, and often professional certifications or degrees. In the technology sector, top-tier software architects or cybersecurity experts may also reach this level with significant expertise and project responsibilities.

What are Computer Support Analysts?

Computer Support Analysts are IT professionals who help organizations and individuals troubleshoot and resolve issues with computer hardware, software, and networks. They provide technical support, answer user questions, and guide people through problem-solving steps to restore proper system functioning. Their responsibilities may also include maintaining IT documentation, training users, installing updates, and escalating complex problems to higher-level technicians or engineers. They play a critical role in keeping business operations running smoothly by minimizing downtime related to technical issues.

What is the difference between Computer Support Analyst vs Help Desk Technician?

AspectComputer Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, technical support teamsHelp desk, call centers, remote support
ResponsibilitiesDiagnose hardware/software issues, system analysis, user supportRespond to user tickets, troubleshoot basic issues, escalate complex problems
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles involve supporting users with technical issues, a Computer Support Analyst typically handles more complex problems, performs system analysis, and works in a broader IT environment. Help Desk Technicians focus on resolving basic user issues, often in call center settings. Both roles require similar certifications and are essential in maintaining IT operations.

What jobs will boom in 2026?

Computer Support Analysts are expected to see continued demand due to increasing reliance on technology and cybersecurity needs. Growth in IT support roles will likely be driven by advancements in cloud computing, network infrastructure, and the need for technical troubleshooting skills. Certifications like CompTIA A+ and strong problem-solving abilities will enhance job prospects in this field.
More about Computer Support Analyst jobs
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What states have the most Computer Support Analyst jobs? States with the most job openings for Computer Support Analyst jobs include:
What job categories do people searching Computer Support Analyst jobs look for? The top searched job categories for Computer Support Analyst jobs are:
Computer Support Analyst jobs near you
Infographic showing various Computer Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $51,837 per year, or $24.9 per hour.
Senior Technical Support Analyst

Senior Technical Support Analyst

hajoca

Lafayette Hill, PA

Other

Re-posted 2 days ago

Hajoca rating

7.8

Company rating: 7.8 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

124th of 368 rated retail wholesalers

Job description

Do you have experience providing computer support? Are you skilled at solving problems and ensuring an elevated level of customer service? Are you an excellent communicator? If so, then we’d like you to join our dedicated team as a Technical Support Analyst   

About the Role: 

    You will: 

  • Function as the first point of contact for Hajoca Profit Center and National Support Center support requests, providing technical and troubleshooting assistance related to computer hardware and software, mobile devices, and other tech tools and products. 

  • Document problems and conversations to create an incident that can be referenced by other technicians and for training purposes all while providing world class customer service and support.

  • Provide technical assistance and support for incoming requests and phone calls related to computer systems, software, and hardware.

  • Log all support interactions in the ServiceNow platform for accurate tracking.

  • Guide customers through the problem-solving process using remote assistance tools.

  • Install, modify, and troubleshoot software to ensure proper functionality.

  • Acquire foundational knowledge of our Eclipse software support functions.

  • Follow up with customers to confirm issues are resolved to their satisfaction.

  • Deliver exceptional customer service, consistently exceeding customer expectations.

  • Suggest improvements to procedures for enhanced efficiency and support.

  • Collaborate with the Infrastructure team as needed to resolve customer issues.

  • Participate in required training to enhance technical skills.
  • Provide deskside support to internal teams as needed.

  • Successfully complete required safety and compliance training programs as assigned.

  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You: 

  • Bachelor's Degree or the equivalent combination of education, professional training, or work experience.

  • 2 or more years of experience with computer helpdesk support.
 

Our ideal candidate will also: 

  • Have strong knowledge of the MS Office productivity suite and Windows 10 and 11.

  • Have experience working with an Incident Management tracking tool.

  • Possess knowledge of helpdesk software, hardware, and remote control assistance.

  • Be familiar with client PC connectivity; including Ethernet, Wi-Fi, TCP/IP, and VPN

  • Have an understanding of basic Active Directory concepts (security groups, Group Policy, etc.)

  • Demonstrate excellent oral and written communication skills and the ability to convey answers, issues, and status changes in a clear, concise, and effective manner.

  • Possess excellent interpersonal skills and the ability to work effectively across all levels of the business.

  • Be able to exercise professional judgment and assume responsibility for decisions which have impact on people and quality of service.

  • Have a strong attention to detail and the ability to meet deadlines. 

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