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Financial Systems Support Analyst Jobs (NOW HIRING)

Walker Cares

Systems Support Analyst

Needham, MA · On-site

$52.80K - $60K/yr

The Systems Support Analyst leverages strong technical skills, attention to detail, and customer service orientation to troubleshoot user issues, support system enhancements, manage user access, and ...

Evergy

Systems Support Analyst - EEP

Kansas City, MO · On-site

$54.40K - $68K/yr

Systems Support Analyst - EEP REQUISITION: FOS00J7 DEPARTMENT: Operations Technology Management ... A bachelor's degree in Business, Finance, Accounting, Computer Science, Information Systems ...

Evergy

Systems Support Analyst - EEP

Kansas City, MO · On-site

$54.40K - $68K/yr

Systems Support Analyst - EEP REQUISITION: FOS00J7 DEPARTMENT: Operations Technology Management ... A bachelor's degree in Business, Finance, Accounting, Computer Science, Information Systems ...

Truist

Financial Systems Support Lead

Richmond, VA · On-site

Truist is a financial institution that is seeking a Financial Systems Support Lead to provide ... for analyzing operating results or compliance with regulatory requirements. • Lead the general ...

New

Truist

Financial Systems Support Lead

Raleigh, NC · On-site

Truist is a financial institution that is seeking a Financial Systems Support Lead to provide ... for analyzing operating results or compliance with regulatory requirements. • Lead the general ...

leeenterprises

Systems Support Analyst

Davenport, IA · Remote

The Systems Support Analyst also assists with release verification, regression testing, defect documentation, knowledge base maintenance, and operational readiness for system changes. This role ...

leeenterprises

Systems Support Analyst

Davenport, IA · Remote

The Systems Support Analyst also assists with release verification, regression testing, defect documentation, knowledge base maintenance, and operational readiness for system changes. This role ...

Truist

Financial Systems Support Lead

Charlotte, NC · On-site

$84K - $113.80K/yr

... analyst for projects with a variety of complexity 6. Record, manage and drive resolution of ... financial systems Preferred Qualifications: 1. Experience in the following: a. Finance and ...

Truist

Financial Systems Support Lead

Wilson, NC · On-site

$75.20K - $101.80K/yr

... analyst for projects with a variety of complexity 6. Record, manage and drive resolution of ... financial systems Preferred Qualifications: 1. Experience in the following: a. Finance and ...

Truist

Financial Systems Support Lead

Wilson, NC · On-site

The Financial Systems Support Lead provides superior levels of functional and operational support ... for analyzing operating results or compliance with regulatory requirements. 7. Lead the general ...

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Financial Systems Support Analyst information

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$45.5K

$102K

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How much do financial systems support analyst jobs pay per year?

As of May 29, 2026, the average yearly pay for financial systems support analyst in the United States is $102,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a Financial Systems Support Analyst do?

A Financial Systems Support Analyst is responsible for maintaining, troubleshooting, and improving financial software and systems used by an organization. They work closely with finance and IT teams to ensure system integrity, resolve user issues, and support reporting and data analysis. Their role may also include system configurations, testing upgrades, and training users on best practices. Their goal is to ensure financial systems run smoothly, efficiently, and securely to support business operations.

What are the key skills and qualifications needed to thrive in the Financial Systems Support Analyst position, and why are they important?

To thrive as a Financial Systems Support Analyst, you need strong analytical skills, proficiency in financial processes, and an educational background in finance, accounting, or information systems. Experience with enterprise resource planning (ERP) platforms like Oracle, SAP, or Workday, and familiarity with data analysis tools or relevant certifications such as CPA or CFA may be required. Excellent problem-solving abilities, clear communication, and a customer-focused mindset are key soft skills that set top performers apart. These skills are crucial because the role blends technical troubleshooting with financial acumen to support business operations and ensure systems run efficiently.

What are some common challenges encountered in the Financial Systems Support Analyst role, and how are they addressed?

Financial Systems Support Analysts often face challenges such as troubleshooting complex system issues, managing tight deadlines during financial reporting periods, and adapting to frequent software updates. These challenges are addressed by staying current with system documentation, collaborating closely with IT and finance teams, and proactively communicating any system changes or issues to stakeholders. Analysts also participate in ongoing training to remain proficient in new features and best practices. This dynamic environment helps develop both technical expertise and project management skills, making the role rewarding for those who enjoy problem-solving and continuous learning.
More about Financial Systems Support Analyst jobs
What states have the most Financial Systems Support Analyst jobs? States with the most job openings for Financial Systems Support Analyst jobs include:
What job categories do people searching Financial Systems Support Analyst jobs look for? The top searched job categories for Financial Systems Support Analyst jobs are:
Financial Systems Support Analyst jobs near you
Infographic showing various Financial Systems Support Analyst job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 2% As Needed, 22% Full Time, 37% Part Time, and 37% Contract. Highlights an 40% Physical, 20% Hybrid, and 40% Remote job distribution, with an average salary of $102,045 per year, or $49.1 per hour.
Financial Systems & Data Support Analyst

Financial Systems & Data Support Analyst

Dillard University

New Orleans, LA • On-site

$81.70K - $110.70K/yr

Full-time

Posted 6 days ago

Job description

Position Summary

Dillard University is seeking a highly analytical and technology-savvy Financial Systems & Data Support Analyst to support the Office of Student Financial Aid and the Bursar’s Office. This position plays a critical role in ensuring the accuracy, integrity, and efficiency of financial aid and student accounts data through advanced system support, data mining, reporting, and electronic data exchange processes.


Serving in a dual-support capacity, the Financial Systems & Data Support Analyst works closely with functional leadership and the Office of Business and Finance to support compliance with federal, state, and institutional regulations, strengthen reconciliation and reporting processes, and enhance data-driven decision-making. The position requires a strong understanding of administrative systems (such as Jenzabar), data structures, and cross-departmental financial workflows.


Essential Duties and Responsibilities

Systems & Technical Support

  • Provide technical support and maintenance for financial aid and student accounts systems, including Jenzabar and related modules.
  • Troubleshoot system issues, resolve data discrepancies, and coordinate solutions with Information Technology and external vendors as needed.
  • Participate in testing, implementation, and validation of system upgrades, patches, and new functionalities.
  • Serve as a functional systems resource for both the Financial Aid and Bursar’s Offices.


Data Management, Data Mining & Query Development

  • Perform data mining and develop complex queries to support operational, compliance, and analytical needs.
  • Maintain data integrity across shared systems supporting financial aid awarding, billing, disbursement, refunds, and reconciliation.
  • Analyze trends, identify discrepancies, and recommend improvements to data-related business processes.
  • Support leadership with data analysis for planning, forecasting, and operational decision-making.


Reporting & Regulatory Support

  • Design, generate, and maintain routine and ad hoc reports for Financial Aid, Student Accounts, and senior leadership.
  • Prepare and support required institutional, state, and federal reports, including FISAP, IPEDS, audit schedules, and internal finance reports.
  • Assist with audit requests, program reviews, and compliance monitoring for financial aid and student accounts functions.
  • Ensure reporting aligns with Department of Education, institutional, and audit standards.


Upload, Download & Data Exchange Processes

  • Manage and monitor electronic data exchanges between internal systems and external agencies, including:
    • ISIR data loads
    • Common Origination and Disbursement (COD) imports and exports
    • Third-party servicer and payment system interfaces
  • Validate data before and after transmission to ensure accuracy, timeliness, and compliance.
  • Investigate and resolve data transmission errors and exceptions in collaboration with functional offices.


Financial Aid Operational Support

  • Support the financial aid lifecycle, including awarding, verification processing, revisions, and disbursements.
  • Assist in coordinating system updates required by Title IV regulatory changes.
  • Support award letter processing to ensure accuracy and consistency of student communications.


Student Accounts / Bursar Support

  • Support student billing, refunds, adjustments, and financial aid posting to student accounts.
  • Assist with reconciliation of financial aid disbursements and student receivable balances.
  • Provide data analysis related to accounts receivable, aging reports, and refund activity.


Training, Documentation & Collaboration

  • Provide training and technical guidance to Financial Aid and Bursar staff on systems, reports, and data processes.
  • Develop and maintain documentation for data queries, upload/download procedures, and system workflows.
  • Collaborate with the Director of Financial Aid, the Bursar, the CFO, Information Technology, and other campus partners on system enhancements and data initiatives.


Other Duties

  • Perform all other duties as assigned.


Education, Certifications, and/or Experience

Required

  • Bachelor’s degree in Information Systems, Business, Finance, Data Analytics, or a related field, or an equivalent combination of education and experience.
  • Minimum of three (3) years of experience providing technical, systems, or data support in a higher education, financial services, or administrative systems environment.
  • Demonstrated experience in data querying, reporting, and analysis.
  • Strong analytical, organizational, and communication skills.
  • Experience working with ERP or student information systems (Jenzabar preferred).
  • Proficiency with Microsoft Office Suite, particularly Excel.

Preferred

  • Experience supporting Financial Aid and/or Student Accounts operations.
  • Knowledge of Title IV financial aid processes and federal reporting requirements.
  • Experience supporting audit, compliance, or regulatory reporting functions.


Core Competencies

  • Microsoft SQL Server
  • SQL (T‑SQL)
  • Cognos
  • Power BI
  • Advanced data analysis and reporting skills
  • ERP systems fluency (Jenzabar preferred)
  • Strong attention to detail and data accuracy
  • Regulatory compliance awareness
  • Ability to manage multiple priorities across functional areas
  • Excellent oral and written communication skills


Other Specifications

  • Knowledge of higher education administrative systems and data governance principles.
  • Working knowledge of U.S. Department of Education Federal Student Aid guidelines.
  • High ethical standards and commitment to confidentiality and data security.
  • Flexibility, adaptability, and professionalism required to work in a highly collaborative, service-oriented environment.