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Computer Support Analyst Jobs (NOW HIRING)

SafeHorizon

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Supports and maintains user account information including rights, security and systems groups ... Evaluates documented resolutions to analyze trends for prevention of future problems. * Alerts ...

Uasys

Computer Support Technician

Little Rock, AR

$47K/yr

The Computer Support Technician reports directly to the CBHHS IT Director and is primarily ... Ability to apply proven analytical and problem-solving abilities; * Ability to climb, kneel, crouch ...

CYNET SYSTEMS

Computer Support Specialist

Albany, NY · On-site

$28 - $30/hr

Ability to analyze user issues and questions and identify appropriate resolutions. * Ability to ... support environments. * Some college coursework. * Computer science-related education is preferred.

ASRC

Computer Support Specialist

Anchorage, AK

A Computer Support Specialist I is responsible for providing technical support and assistance. They ... analysis; looks beyond the obvious and doesn't stop at the first answers. Time Management * Uses ...

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How much do computer support analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for computer support analyst in the United States is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What does a computer support analyst do?

A computer support analyst provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems, install and configure systems, and may use tools like remote support software; certifications such as CompTIA A+ can be helpful. Their work typically involves working in an office or help desk environment and communicating technical information clearly.

What are the key skills and qualifications needed to thrive as a Computer Support Analyst, and why are they important?

To thrive as a Computer Support Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent problem-solving skills, patience, and strong verbal communication help analysts effectively assist users and resolve issues. These skills ensure timely, accurate technical support, minimizing downtime and improving user satisfaction within organizations.

Is SOC analyst a high paying job?

A SOC analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can earn higher wages, especially in cybersecurity-focused environments. Overall, it is considered a well-paying role within the IT and security fields.

What are some common challenges Computer Support Analysts face when assisting users remotely?

Computer Support Analysts often encounter challenges such as diagnosing technical issues without direct physical access to devices, managing communication barriers with users of varying technical proficiency, and prioritizing multiple support requests during peak times. To overcome these, analysts rely on remote access tools, clear and patient communication, and strong organizational skills. Building rapport and trust with users is also crucial, as it helps ensure effective problem resolution and a positive support experience.

What jobs make $3,000 a day?

High-paying jobs such as specialized medical surgeons, senior corporate executives, and certain highly experienced consultants can earn $3,000 or more per day. These roles typically require advanced skills, extensive experience, and often professional certifications or degrees. In the technology sector, top-tier software architects or cybersecurity experts may also reach this level with significant expertise and project responsibilities.

What are Computer Support Analysts?

Computer Support Analysts are IT professionals who help organizations and individuals troubleshoot and resolve issues with computer hardware, software, and networks. They provide technical support, answer user questions, and guide people through problem-solving steps to restore proper system functioning. Their responsibilities may also include maintaining IT documentation, training users, installing updates, and escalating complex problems to higher-level technicians or engineers. They play a critical role in keeping business operations running smoothly by minimizing downtime related to technical issues.

What is the difference between Computer Support Analyst vs Help Desk Technician?

AspectComputer Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, technical support teamsHelp desk, call centers, remote support
ResponsibilitiesDiagnose hardware/software issues, system analysis, user supportRespond to user tickets, troubleshoot basic issues, escalate complex problems
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles involve supporting users with technical issues, a Computer Support Analyst typically handles more complex problems, performs system analysis, and works in a broader IT environment. Help Desk Technicians focus on resolving basic user issues, often in call center settings. Both roles require similar certifications and are essential in maintaining IT operations.

What jobs will boom in 2026?

Computer Support Analysts are expected to see continued demand due to increasing reliance on technology and cybersecurity needs. Growth in IT support roles will likely be driven by advancements in cloud computing, network infrastructure, and the need for technical troubleshooting skills. Certifications like CompTIA A+ and strong problem-solving abilities will enhance job prospects in this field.
More about Computer Support Analyst jobs
What cities are hiring for Computer Support Analyst jobs? Cities with the most Computer Support Analyst job openings:
What states have the most Computer Support Analyst jobs? States with the most job openings for Computer Support Analyst jobs include:
What job categories do people searching Computer Support Analyst jobs look for? The top searched job categories for Computer Support Analyst jobs are:
Computer Support Analyst jobs near you
Infographic showing various Computer Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $51,837 per year, or $24.9 per hour.

Specialist, Computer Support

Davis Polk and Wardwell LLP

New York, NY • On-site

$70K - $95K/yr

Full-time

Re-posted yesterday

Job description

Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. From offices in the world's key financial centers and political capitals, our more than 1,000 lawyers collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com.
Position Summary
The Specialist, Computer Support provides technological support to all users in the firm.
Essential Duties and Responsibilities
Typical responsibilities include, but are not limited to, the following:
  • Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a timely and efficient manner.
  • Maintain effective communication.
  • Interface and maintain effective communication with other Support, Training, and Information Systems staff.
  • Champion users' problems to appropriate individual(s) based on established guidelines and procedures.
  • Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to users.
  • Attend Computer Support Weekly Education and Technical Sessions to stay apprised of all technical changes.
  • Attend ongoing training programs to keep technical skills sharp.
  • Take ownership and follow up on tickets escalated to other groups to ensure resolution and user satisfaction.
  • Participate in software and hardware rollouts/upgrades including planning, testing, scheduling, pilot testing.
  • Demonstrate willingness to cover extended hours and overtime on holidays, weekends or after regular business hours when coverage is needed.

Qualifications/Position Requirements
  • Strong technical skills in Microsoft Office 365 Windows 10, Adobe Acrobat, Mobile Iron, iOS devices, ChangePro, Citrix. Duo Mobile, iManage Lenovo laptops, HP desktops and printers.
  • Remote office location support experience a plus.
  • Receptive and willing to cover extended hours and overtime on holidays, weekends or after regular business hours when coverage is needed.
  • Strong analytic skills, outstanding customer service skills and be detail-oriented.
  • A disciplined self -starter who is resourceful, reliable and trustworthy is needed.
  • Ability to manage a varied workload and meet deadlines.
  • Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude. Strong team player a must.
  • Excellent written and verbal communication skills.

Education and/or Experience
  • Bachelor's degree preferred.
  • 2-3 years Support experience in a large law firm or professional services environment.

Compensation
The expected base salary for this position ranges from $70,000 - $95,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.

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