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Computer Support Analyst Jobs (NOW HIRING)

Bryan Health

Computer Support Specialist

Lincoln, NE · On-site

Responsible for providing computing support to Bryan Health physicians, employees, Community ... Skill in conducting problem analysis and troubleshooting computer problems. * Ability to multi-task ...

SafeHorizon

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Supports and maintains user account information including rights, security and systems groups ... Evaluates documented resolutions to analyze trends for prevention of future problems. * Alerts ...

Bryan Health

Computer Support Specialist

Lincoln, NE · On-site

Responsible for providing computing support to Bryan Health physicians, employees, Community ... Skill in conducting problem analysis and troubleshooting computer problems. * Ability to multi-task ...

CYNET SYSTEMS

Computer Support Specialist

Albany, NY · On-site

$28 - $30/hr

Ability to analyze user issues and questions and identify appropriate resolutions. * Ability to ... support environments. * Some college coursework. * Computer science-related education is preferred.

ASRC

Computer Support Specialist

Anchorage, AK · On-site

A Computer Support Specialist I is responsible for providing technical support and assistance. They ... analysis; looks beyond the obvious and doesn't stop at the first answers. Time Management * Uses ...

Bryan Health

Computer Support Specialist

Lincoln, NE · On-site

Responsible for providing computing support to Bryan Health physicians, employees, Community ... Skill in conducting problem analysis and troubleshooting computer problems. * Ability to multi-task ...

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Computer Support Analyst information

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How much do computer support analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for computer support analyst in the United States is $24.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer support analyst?

To thrive as a Computer Support Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent problem-solving skills, patience, and strong verbal communication help analysts effectively assist users and resolve issues. These skills ensure timely, accurate technical support, minimizing downtime and improving user satisfaction within organizations.

What are some common challenges computer support analysts face when assisting users remotely?

Computer Support Analysts often encounter challenges such as diagnosing technical issues without direct physical access to devices, managing communication barriers with users of varying technical proficiency, and prioritizing multiple support requests during peak times. To overcome these, analysts rely on remote access tools, clear and patient communication, and strong organizational skills. Building rapport and trust with users is also crucial, as it helps ensure effective problem resolution and a positive support experience.

What is a computer support analyst?

Computer Support Analysts are IT professionals who help organizations and individuals troubleshoot and resolve issues with computer hardware, software, and networks. They provide technical support, answer user questions, and guide people through problem-solving steps to restore proper system functioning. Their responsibilities may also include maintaining IT documentation, training users, installing updates, and escalating complex problems to higher-level technicians or engineers. They play a critical role in keeping business operations running smoothly by minimizing downtime related to technical issues.

What is the difference between Computer Support Analyst vs Help Desk Technician?

AspectComputer Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, technical support teamsHelp desk, call centers, remote support
ResponsibilitiesDiagnose hardware/software issues, system analysis, user supportRespond to user tickets, troubleshoot basic issues, escalate complex problems
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles involve supporting users with technical issues, a Computer Support Analyst typically handles more complex problems, performs system analysis, and works in a broader IT environment. Help Desk Technicians focus on resolving basic user issues, often in call center settings. Both roles require similar certifications and are essential in maintaining IT operations.

More about Computer Support Analyst jobs
What cities are hiring for Computer Support Analyst jobs? Cities with the most Computer Support Analyst job openings:
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What job categories do people searching Computer Support Analyst jobs look for? The top searched job categories for Computer Support Analyst jobs are:
Computer Support Analyst jobs near you
Infographic showing various Computer Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,837 per year, or $24.9 per hour.

Computer Support Technician

Contact Government Services, LLC

Minneapolis, MN

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Computer Support Technician
Employment Type: Full-Time, Entry Level
Department: Information Technology
 
As a CGS Computer Support Technician, you will provide a variety of direct assistance to USAO personnel, AUSAs, legal assistants, administrative staff, and other USAO staff. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:
- Requires testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format, ensuring systems availability, functionality, integrity, and efficiency. Contractor may be granted administrative rights at the discretion of the USAO-MN.
-Ensures the confidentiality, integrity, and availability of systems, networks, and data through the implementation, maintenance, and enhancement of information systems security programs, policies, procedures and tools.
-Provides customer support service including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
-Provide IT customer support, including installation, configuration, troubleshooting, customer assistance, inventory
management and/or training
-Assist the IT Systems Management staff in the configuration, installation, and maintenance of networked systems
-Performs assignments related to ensuring the confidentiality, integrity, security and availability of systems, networks and data; performs routine assignments in support of the Office intranet and internet sites, including converting content into workable web pages, checking links, repairing errors, etc.
-Assist in the planning, development and coordination of litigation support and case
management service.

Qualifications:
- Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install, upgrade, troubleshoot, test, and maintain those systems; to optimize the functionality and performance of systems; and to ensure the availability, integrity, efficiency, and reliability of servers.
-Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers.
- Contractors should have the knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems, and optimize system performance, knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system.
- Completed atleast a high school education
- Ability to work in office full time M-F
- Ability to obtain a Public Trust security clearance
- Be a United States Citizen 

Our commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
 
For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
 
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Join our team and become part of meaningful government innovation!
 
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
 
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: [email protected]
$40,000 - $55,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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