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It Desktop Support Analyst Jobs (NOW HIRING)

Gunvor

Desktop Support Analyst

Houston, TX · On-site

$22.25 - $29.75/hr

Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of efficient 1st level user Desktop ...

Sybex Support Services

IT Desktop Support

Phoenix, AZ · On-site

Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools ... Collaborate with other IT Services Data Centerand Network Infrastructure teams * Install, maintain ...

LJA Engineering

IT Desktop Support Tech

Denver, CO · On-site

$28 - $32/hr

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. This position will ...

LJA Engineering

IT Desktop Support Tech

Denver, CO · On-site

$28 - $32/hr

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. This position will ...

Pae

IT Desktop Support Technician

Tullahoma, TN

The IT Desktop Support Technician will contribute to the successful implementation, maintenance ... Analytical and have problem-solving skills. * Ability to manage time and prioritize tasks. Must be ...

Bell and Howell

IT Desktop Support Engineer

Durham, NC · On-site

Position Title: IT Desktop Support Engineer Location: Durham, NC - onsite Job Summary: The IT Desktop Support Engineer provides first-line technical support to end users for hardware, software, and ...

TEKsystems

IT Desktop Support

Arlington, VA

$20 - $26/hr

The Service Desk Analyst provides onsite technical support for end users across hardware, software ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

DYOPATH

Desktop Support Analyst I

Nashville, TN

$19/hr

Join DYOPATH as a Desktop Support Analyst I Are you energized by solving technical puzzles and ... Award-Winning Culture - Known for delivering outstanding IT services internally and externally

K2 Staffing

New User On-boarding Qualifications & Requirements * 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk ...

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It Desktop Support Analyst information

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$10

$26

$39

How much do it desktop support analyst jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for it desktop support analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Support Analyst, and why are they important?

To thrive as an IT Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help analysts effectively assist users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some typical challenges an IT Desktop Support Analyst faces when supporting remote or hybrid employees?

Supporting remote or hybrid employees as an IT Desktop Support Analyst often involves troubleshooting connectivity issues, ensuring secure access to company systems, and managing a wide variety of devices and software configurations. Analysts must be adept at remote troubleshooting tools and clear communication, as users may have varying technical skills. Coordinating with other IT teams, such as network or security specialists, is common to resolve complex issues efficiently and maintain seamless support for all employees.

What is an IT Desktop Support Analyst?

An IT Desktop Support Analyst is a professional who provides technical assistance and support to users experiencing issues with their computer hardware, software, or network systems. They troubleshoot problems, install and configure computer systems, and ensure that end-users can effectively use technology in their daily work. These analysts act as the first point of contact for IT-related issues, often resolving problems remotely or in person. They also maintain documentation, manage user accounts, and may assist with deploying new equipment and software updates.

What is the difference between It Desktop Support Analyst vs Network Support Technician?

AspectIt Desktop Support AnalystNetwork Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice desktops, user support, hardware/software troubleshootingNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, help desksNetwork service providers, enterprise IT teams
Common Search/ComparisonYesNo

The It Desktop Support Analyst primarily focuses on supporting end-user desktops, hardware, and software issues within an organization. In contrast, a Network Support Technician specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and work in IT environments, their core responsibilities differ, making them distinct career paths within the IT industry.

More about It Desktop Support Analyst jobs
What cities are hiring for It Desktop Support Analyst jobs? Cities with the most It Desktop Support Analyst job openings:
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What job categories do people searching It Desktop Support Analyst jobs look for? The top searched job categories for It Desktop Support Analyst jobs are:
It Desktop Support Analyst jobs near you
Infographic showing various It Desktop Support Analyst job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.
Information Technology Desktop Support Analyst

Information Technology Desktop Support Analyst

Extant Aerospace

Melbourne, FL • On-site

$21.50 - $29/hr

Full-time

Posted 17 days ago

Job description

Information Technology Desktop Support Analyst

Location: Melbourne, Florida

Date: May 2026

About the Opportunity

This is an onsite role, and U.S. Citizenship is required.


Are you ready to support technology innovation within one of the most dynamic sectors in aerospace?


We're seeking an accomplished Information Technology (IT) Support Analyst to join our dynamic team. Reporting directly to the Director of IT this position will be responsible for all user support in a distributed environment.


The Ideal Candidate

You are more than simply analytical, you are innovative, forward-thinking, and driven to deliver meaningful results. You excel in fast-paced, complex environments where initiative is valued, and breakthrough ideas are encouraged. The ideal candidate will:

  • Demonstrate intellectual curiosity and a passion for exploring emerging technologies.
  • Have a strong bias for action and a track record of achieving measurable outcomes.
  • Embrace challenges, remain adaptable, and consistently seek opportunities for growth and improvement.


Key Responsibilities


  • Provide Level 2 technical support for desktops, laptops, printers, mobile devices, and peripherals
  • Troubleshoot and resolve complex hardware, software, and operating system issues (Windows and/or macOS)
  • Respond to and resolve tickets escalated from Level 1 support within defined SLA timeframes
  • Install, configure, and maintain desktop operating systems, applications, and updates
  • Perform user account administration (password resets, permissions, group membership)
  • Support Microsoft 365 applications and common enterprise tools
  • Assist with onboarding and offboarding of employees, including device setup and access provisioning
  • Troubleshoot basic network connectivity issues (LAN/WAN, VPN, WiFi, DNS, DHCP)
  • Coordinate with network and infrastructure teams on escalated issues
  • Maintain accurate documentation for incidents, procedures, and asset inventory
  • Provide on-site and remote support as required
  • Participate in after-hours or on-call support rotations as needed


Education & Experience Requirements

  • Bachelor's degree in business, Engineering, or a related field or combination of education and experience.
  • Minimum of 5 years of relevant industry experience
  • Strong proficiency with the Microsoft Office Suite and advanced analytical capabilities for data-driven decision-making.


Why Join Us?

You will join a collaborative, mission-driven team that prioritizes innovation, continuous learning, and professional development. We empower our employees to take initiative, drive meaningful impact, and build rewarding long-term careers.

If you're ready to help shape the future of a forward-thinking aerospace organization, we want to hear from you.

Apply today and be part of building smarter, stronger, and more resilient operations.

Apply