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It Desktop Support Analyst Jobs (NOW HIRING)

PIH Health

Desktop Support Analyst - Associate

Whittier, CA · On-site

$24.50 - $33/hr

The Desktop support analyst role is the first point of contact for internal customers facing ... IT support, systems, hardware, software; also supports a variety of other requests. In addition ...

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

Contribute to a library of information by documenting hardware, software installation procedures ... technology to meet the business needs of our customers. The candidate will oversee hardware ...

Tidal Basin Holdco, LLC

Desktop Support Analyst

Utica, NY · On-site

$23.75 - $32/hr

You will be responsible for end-user hardware and software support as a desktop support analyst ... information technology subjects matters. • Keen time and resource management skills. • ...

Robert Half

Desktop Support Analyst

Minneapolis, MN · On-site

$25 - $29/hr

We are looking for a Desktop Support Analyst to. In this role, you will support end users in a ... Ability to learn new technologies quickly, work independently, and handle sensitive information ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... The role offers exposure to cutting-edge technologies and modern equipment.

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$50K - $55K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MDAEdge

Desktop Support Analyst

Margate City, NJ · On-site

$23.25 - $31.25/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

Carriage Services

IT Desktop Administrator

Houston, TX · On-site

$60K/yr

S. sites related to IT project support and asset inventory are essential for this function. Travel ... Desktop Support operations. Acting as an interface between IT, the Service Desk and internal ...

MDAEdge

Desktop Support Analyst

Brigantine, NJ · On-site

$23.50 - $31.50/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

MDAEdge

Desktop Support Analyst

Egg Harbor City, NJ · On-site

$22.25 - $29.75/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting IT services, maintaining corporate technology systems, and ...

Robert Half

Desktop Support Analyst

East Hartford, CT · On-site

$25 - $30/hr

Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology ...

MDAEdge

Desktop Support Analyst

Mays Landing, NJ · On-site

$23.25 - $31.25/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

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All JobsIt Desktop Support Analyst Jobs

It Desktop Support Analyst information

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$10

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How much do it desktop support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for it desktop support analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What is the difference between It Desktop Support Analyst vs Network Support Technician?

AspectIt Desktop Support AnalystNetwork Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice desktops, user support, hardware/software troubleshootingNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, help desksNetwork service providers, enterprise IT teams
Common Search/ComparisonYesNo

The It Desktop Support Analyst primarily focuses on supporting end-user desktops, hardware, and software issues within an organization. In contrast, a Network Support Technician specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and work in IT environments, their core responsibilities differ, making them distinct career paths within the IT industry.

What are the key skills and qualifications needed to thrive as an IT Desktop Support Analyst, and why are they important?

To thrive as an IT Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help analysts effectively assist users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some typical challenges an IT Desktop Support Analyst faces when supporting remote or hybrid employees?

Supporting remote or hybrid employees as an IT Desktop Support Analyst often involves troubleshooting connectivity issues, ensuring secure access to company systems, and managing a wide variety of devices and software configurations. Analysts must be adept at remote troubleshooting tools and clear communication, as users may have varying technical skills. Coordinating with other IT teams, such as network or security specialists, is common to resolve complex issues efficiently and maintain seamless support for all employees.

What is an IT Desktop Support Analyst?

An IT Desktop Support Analyst is a professional who provides technical assistance and support to users experiencing issues with their computer hardware, software, or network systems. They troubleshoot problems, install and configure computer systems, and ensure that end-users can effectively use technology in their daily work. These analysts act as the first point of contact for IT-related issues, often resolving problems remotely or in person. They also maintain documentation, manage user accounts, and may assist with deploying new equipment and software updates.
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What cities are hiring for It Desktop Support Analyst jobs? Cities with the most It Desktop Support Analyst job openings:
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It Desktop Support Analyst jobs near you
Infographic showing various It Desktop Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

Desktop Support Analyst - Associate

PIH Health

Whittier, CA • On-site

$24.50 - $33/hr

Other

Posted 10 days ago

PIH Health rating

8.6

Company rating: 8.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

9th of 887 rated healthcare providers

Job description

The Desktop support analyst role is the first point of contact for internal customers facing technical issues. This role assists users who contact the Service Desk with incidents and service requests related to IT support, systems, hardware, software; also supports a variety of other requests. In addition, the role is expected to directly fulfill service requests, including but not limited to provisioning access, installing software and services, and resolve incidents. The Desktop support analyst utilizes the existing knowledge base documentation wherever possible and conducts additional research. This role evaluates the accuracy of existing runbooks, suggests corrections as needed, identifies knowledge gaps, and provides additional documentation whenever possible. 

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

What PIH Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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PIH Health logo

About PIH Health

Sourced by ZipRecruiter

* PIH Health is a nonprofit health and wellness network serving Los Angeles and Orange Counties. Our integrated system consists of 747 beds at two acute care hospitals and a multi-specialty medical group. * Strong community reputation * 2014, 2015 Favorite Workplace * Innovative, transparent, family-like culture

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Whittier, CA, US

Year founded

1959

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