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It Desktop Support Analyst Jobs (NOW HIRING)

Harris

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing ... The role offers exposure to cutting-edge technologies and modern equipment.

MDAEdge

Desktop Support Analyst

Ocean City, NJ · On-site

$23.25 - $31/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

MDAEdge

Desktop Support Analyst

Port Republic, NJ · On-site

$23.75 - $31.75/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

MDAEdge

Desktop Support Analyst

Egg Harbor City, NJ · On-site

$22.25 - $29.75/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting IT services, maintaining corporate technology systems, and ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$15.50 - $19.75/hr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MDAEdge

Desktop Support Analyst

Pleasantville, NJ · On-site

$23.25 - $31.25/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

MDAEdge

Desktop Support Analyst

Northfield, NJ · On-site

$23 - $31/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

MDAEdge

Desktop Support Analyst

Absecon, NJ · On-site

$22.50 - $30.25/hr

MDAEdge is a company focused on enhancing corporate performance through IT services. The Desktop Support Analyst role involves supporting the Manager of IT Services by designing, developing, and ...

Spiceorb

IT Desktop Support Specialist

Charlotte, NC · On-site

Executive Leadership and Headquarters IT Support Specialist Location: Charlotte, NC - Onsite Exp: 4+ The Executive Leadership and Headquarters IT Support Specialist provides dedicated, high-touch ...

TEKsystems

Desktop Support Engineer

San Diego, CA

$25 - $32/hr

Description The IT Desktop Support Technician is an important member of the IT Infrastructure team. The IT Desktop Support Technician is someone with strong customer service and troubleshooting ...

Stantec

Desktop Support Analyst

Boston, MA · On-site

$77K - $112K/yr

Our business teams include finance, procurement, human resources, information technology, marketing ... Take the next step in your IT career with Stantec as a Desktop Support Analyst supporting ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA

$15.50 - $19.75/hr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

CFS

Desktop Support / IT Resource

Springfield, MA · On-site

$20 - $21/hr

As an IT Support & Desktop Support , you'll join able to show off your skills as a desktop and field technician. * Work in a varied and dynamic IT environment across multiple sites * Escape the ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$24.25 - $32.50/hr

Description This position requires various skill sets in both technical and analytical areas. This ... Information Technology groups as required. * Desktop troubleshooting and support o Install ...

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It Desktop Support Analyst information

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$10

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How much do it desktop support analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for it desktop support analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What is an IT Desktop Support Analyst?

An IT Desktop Support Analyst is a professional who provides technical assistance and support to users experiencing issues with their computer hardware, software, or network systems. They troubleshoot problems, install and configure computer systems, and ensure that end-users can effectively use technology in their daily work. These analysts act as the first point of contact for IT-related issues, often resolving problems remotely or in person. They also maintain documentation, manage user accounts, and may assist with deploying new equipment and software updates.

What are some typical challenges an IT Desktop Support Analyst faces when supporting remote or hybrid employees?

Supporting remote or hybrid employees as an IT Desktop Support Analyst often involves troubleshooting connectivity issues, ensuring secure access to company systems, and managing a wide variety of devices and software configurations. Analysts must be adept at remote troubleshooting tools and clear communication, as users may have varying technical skills. Coordinating with other IT teams, such as network or security specialists, is common to resolve complex issues efficiently and maintain seamless support for all employees.

What are the key skills and qualifications needed to thrive as an IT Desktop Support Analyst, and why are they important?

To thrive as an IT Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help analysts effectively assist users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What is the difference between It Desktop Support Analyst vs Network Support Technician?

AspectIt Desktop Support AnalystNetwork Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice desktops, user support, hardware/software troubleshootingNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, help desksNetwork service providers, enterprise IT teams
Common Search/ComparisonYesNo

The It Desktop Support Analyst primarily focuses on supporting end-user desktops, hardware, and software issues within an organization. In contrast, a Network Support Technician specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and work in IT environments, their core responsibilities differ, making them distinct career paths within the IT industry.

Is IT desktop support analyst a good entry level job?

IT Desktop Support Analyst is often considered a good entry-level position in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical skills. It typically requires basic knowledge of operating systems, networking, and common tools like ticketing systems, making it accessible for those starting their IT careers.
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It Desktop Support Analyst jobs near you
Infographic showing various It Desktop Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

Desktop Support Analyst- H

Elizabeth, NJ

Harris
Accounting Services • 1 - 5K employees

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

80th of 246 rated software companies

People enjoy working here

Good employer

Respectful managers

Learn more about Harrisexternal

$23.50 - $31.50/hr

Full-time

Re-posted 22 days ago

Job description

Desktop Support Analyst

Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey.

Location: Primarily onsite in Elizabeth, NJ. To effectively support the on-call rotation. The role also involves potential minimal travel (less than 5%) to other nearby sites.

Contract Details: This is a contract role through December, with a high likelihood of conversion to a permanent position with the client.

Key Responsibilities & Environment:

  • Standard desktop support in a fast-paced, process-driven healthcare environment.
  • The role includes participation in an on-call rotation.
  • Candidate Requirements:
  • Experience: 2-3 years minimum in a desktop support role.
  • Technical Skills: Proficient with Windows 10/11, Microsoft Office, and HP hardware. Experience with Apple (iOS) devices and ServiceNow. Basic networking experience is preferred.
  • Certifications: A+ certification is highly desired.
  • Logistics: Reliable transportation.

Opportunity for the Candidate:

  • This is a chance to work for one of the largest healthcare organizations in New Jersey.
  • The role offers exposure to cutting-edge technologies and modern equipment.
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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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