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It Desktop Support Analyst Jobs (NOW HIRING)

Desktop Support Analyst

Sunnyvale, CA

$27.25 - $36.75/hr

The Desktop Support Analyst will report to the Manager of IT Support and will work closely with other members of the technology department to support all end users. Qualifications Responsibilities ...

As part of our IT Infrastructure team, we're looking for a Desktop Support Analyst who takes pride in keeping people productive and technology running smoothly. We invest in our team members' growth ...

Bachelor's Degree in Computer Science, Information Technology, or a related field; OR four years of ... Experience as a Desktop Support Analyst I Additional Requirements * Successful completion of a ...

Senior IT Desktop support Tech

Carteret, NJ · On-site

$20.50 - $26/hr

Job Title: Senior IT Desktop support Tech / Client :BBVA USA Location: NYC,NY- 3 days in office ... Analyze incidents reported by users and fixing them. * Handling Start of the day and End of the day ...

Desktop Support Analyst

Overland Park, KS

$22 - $29.50/hr

Job Summary We are seeking a knowledgeable and customer-focused Desktop Support Analyst II to join our IT support team. This position involves resolving end-user technical issues, providing Tier 1 ...

Salary: $65,000-$75,000, DOE Job Summary We are seeking a knowledgeable and customer-focused Desktop Support Analyst II to join our IT support team. This position involves resolving end-user ...

This is also a great opportunity for someone to grow their skills within IT Support and have the ... To take ownership of issues by carrying out problem analysis to implement temporary or permanent ...

This is also a great opportunity for someone to grow their skills within IT Support and have the ... To take ownership of issues by carrying out problem analysis to implement temporary or permanent ...

This is also a great opportunity for someone to grow their skills within IT Support and have the ... To take ownership of issues by carrying out problem analysis to implement temporary or permanent ...

Showing results 21-40

It Desktop Support Analyst information

See salary details

$10

$26

$39

How much do it desktop support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for it desktop support analyst in the United States is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $30.05 per hour, depending on experience, location, and employer.

What is the difference between It Desktop Support Analyst vs Network Support Technician?

AspectIt Desktop Support AnalystNetwork Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice desktops, user support, hardware/software troubleshootingNetwork infrastructure, routers, switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, help desksNetwork service providers, enterprise IT teams
Common Search/ComparisonYesNo

The It Desktop Support Analyst primarily focuses on supporting end-user desktops, hardware, and software issues within an organization. In contrast, a Network Support Technician specializes in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and work in IT environments, their core responsibilities differ, making them distinct career paths within the IT industry.

What are the key skills and qualifications needed to thrive as an IT Desktop Support Analyst, and why are they important?

To thrive as an IT Desktop Support Analyst, you need a solid understanding of computer hardware, operating systems, troubleshooting, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help analysts effectively assist users and resolve issues efficiently. These skills and qualities are vital for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some typical challenges an IT Desktop Support Analyst faces when supporting remote or hybrid employees?

Supporting remote or hybrid employees as an IT Desktop Support Analyst often involves troubleshooting connectivity issues, ensuring secure access to company systems, and managing a wide variety of devices and software configurations. Analysts must be adept at remote troubleshooting tools and clear communication, as users may have varying technical skills. Coordinating with other IT teams, such as network or security specialists, is common to resolve complex issues efficiently and maintain seamless support for all employees.

What is an IT Desktop Support Analyst?

An IT Desktop Support Analyst is a professional who provides technical assistance and support to users experiencing issues with their computer hardware, software, or network systems. They troubleshoot problems, install and configure computer systems, and ensure that end-users can effectively use technology in their daily work. These analysts act as the first point of contact for IT-related issues, often resolving problems remotely or in person. They also maintain documentation, manage user accounts, and may assist with deploying new equipment and software updates.
More about It Desktop Support Analyst jobs
What cities are hiring for It Desktop Support Analyst jobs? Cities with the most It Desktop Support Analyst job openings:
What states have the most It Desktop Support Analyst jobs? States with the most job openings for It Desktop Support Analyst jobs include:
Infographic showing various It Desktop Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,937 per year, or $26.9 per hour.

$27.25 - $36.75/hr

Contractor

Re-posted 6 hours ago


Job description

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

The Desktop Support Analyst is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows and Mac OS computers, peripherals, iPads, and associated peripherals, including AV equipment. The Desktop Support Analyst will report to the Manager of IT Support and will work closely with other members of the technology department to support all end users.

Qualifications

Responsibilities (Other duties may be assigned)
Set up, maintain and troubleshoot Microsoft Windows and Apple Mac OS computers, as well as iOS devices in a networked environment
Install and configure software
Set up and configure printers, scanners, and other peripherals
Maintain and troubleshoot audio visual equipment
Document issue resolution using the help desk ticketing system, document knowledge base and other articles in Sharepoint
Maintain inventory of all hardware and software resources and parts-
Maintain excellent communication with all end users and other members of the technology department
Work with outside vendors as needed
This person will be also doing user education
Execute other assigned tasks as delegated by the Manager of IT Support
Requirements:
Ability to clearly communicate technical concepts to non-technical people
Ability to recognize, analyze and effectively solve problems in a timely and organized manner using industry best practices and procedures
Ability to multi-task in a fast-paced environment
2+ years setup, configuration, troubleshooting of hardware and software (Windows and Mac OS)
Experience working with O365, SharePoint and Office 2013
Some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.)
Some knowledge of Active Directory concepts and administration
Someone who is comfortable working in front of executives
Experience working with laptops - will be supporting at least 700 laptops
Experience with Avaya or similar
Soft skills required for the job: Customer oriented person, positive and friendly attitude, patient, polite, problem-solver by nature, highly conscientious and persuasive.

Additional Information

Thanks & Regards,
Saikat Ghosh
Senior Technical Recruiter
Desk: (201) 524 9600 Ext. 7452
Direct: (201) 613 5178


US Tech Solutions logo

About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

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