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Computer Technical Support Specialist Jobs (NOW HIRING)

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

The Technical Support Specialist will provide expert technical support, repair guidance, and troubleshooting assistance for Graco products to enhance customer satisfaction. The Intermediate Technical ...

The Technical Support Specialist will provide expert technical support, repair guidance, and troubleshooting assistance for Graco products to enhance customer satisfaction. The Intermediate Technical ...

Overview Role Description The Technical Support Specialist plays a key role in delivering high ... Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field (or ...

FMH Conveyors is adding a Technical Support Specialist to our Lifecycle Services team, responsible ... Computer skills: Sales Force, MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn new ...

FMH Conveyors is adding a Technical Support Specialist to our Lifecycle Services team, responsible ... Computer skills: Sales Force, MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn new ...

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office ... Bachelor's degree in computer science, Software Engineering or related field, or an equivalent ...

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office ... Bachelor's degree in computer science, Software Engineering or related field, or an equivalent ...

The Technical Support Specialist supports SimpliGov's SaaS platform while protecting the ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related ...

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Computer Technical Support Specialist information

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$16

$19

$20

How much do computer technical support specialist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for computer technical support specialist in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer technical support specialist?

To thrive as a Computer Technical Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is crucial for efficient issue resolution. Strong problem-solving abilities, patience, and excellent communication skills help build trust and effectively assist users of varying technical backgrounds. These competencies ensure timely and accurate support, minimize downtime, and contribute to overall user satisfaction in technology-driven environments.

What are some common challenges computer technical support specialists face when assisting users remotely, and how can they overcome them?

One common challenge for Computer Technical Support Specialists working remotely is accurately diagnosing issues without physical access to the user's device. This often requires strong communication skills to guide users through troubleshooting steps and ask clarifying questions. Specialists can overcome these challenges by utilizing remote desktop tools, maintaining patience, and providing clear, step-by-step instructions. Building rapport and setting expectations also helps ensure a smooth support experience for both the user and the specialist.

What is the difference between Computer Technical Support Specialist vs Network Support Technician?

AspectComputer Technical Support SpecialistNetwork Support Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA (common)
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, routers, switches, network issues
Employer & Industry UsageIT departments, tech support companies, retailTelecommunications, enterprise IT, data centers
Common Search/ComparisonYesYes

The main difference is that Computer Technical Support Specialists focus on troubleshooting and resolving hardware and software issues for end-users, while Network Support Technicians primarily handle network infrastructure, such as configuring and maintaining network hardware and resolving connectivity problems. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What is a computer technical support specialist?

A computer technical support specialist is responsible for providing technical support for computer systems, servers, network hardware, and workstations. In this role, you are the first one called to help resolve issues with computer equipment. These issues can include power failures, server crashes, and software installation issues. As a computer technical support specialist, you typically work in the IT departments of an organization or as part of a technical help desk. You can specialize in certain types of hardware and software as well. Your job duties include troubleshooting issues, resolving the problems, and providing information back to the user.

Other

Posted 7 days ago


State Of Montana rating

8.8

Company rating: 8.8 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

1st of 50 rated states


Job description

Provide day-to-day operations support for the audio video (AV) operations of the Legislative Branch.  This includes customer service, room setup, video editing, equipment management and operations, coordination with support vendors, and resource planning. 

Knowledge, Skills, and Abilities

The Technical Support Specialist must possess:

         Substantial knowledge of use of AV technologies including those used for Internet delivery.

         Substantial knowledge of AV related software applications.

         General knowledge of audio and video production and editing techniques.

         General knowledge of AV equipment troubleshooting and configuration.

         General knowledge of digital audio and video archiving techniques and standards.

         General knowledge of standard office equipment.

         General knowledge of computer databases and asset management systems.

         General knowledge of proper grammar, spelling, punctuation and writing style.

         Basic knowledge of office filing procedures.

         Ability to use, and adapt to new features of, computers, software, and standard office equipment.

         Ability to take direction from supervisors.

         Ability to communicate ideas effectively.

         Ability to manage, plan, coordinate, and design communications.

         Ability to write and speak clearly, concisely, and in a well-organized manner.

         Ability to communicate and perform effectively and diplomatically.

         Ability to analyze information and make sound judgments.

         Ability to establish effective working relationships.

The Technical Support Specialist works in an ordinary office environment.  This position is expected to work comptime hours during the legislative session, and when support needs run outside normal business hours. The position involves physical demands associated with lifting and carrying items weighing up to 50 pounds.

Qualifications

An associate degree in a computer science or related field plus (3) years of relevant work experience

  OR

An equivalent amount of education and experience.

The Legislative Branch participates in E-Verify to confirm employment eligibility.  After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.   For more information about E-Verify, please visit the E-Verify website found here, Link to E-Verify Website [e-verify.gov].


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