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Computer Support Technician Jobs (NOW HIRING)

City of Suffolk

Computer Support Technician

Suffolk, VA · On-site

$26.21 - $875/hr

Experience with computer refresh processes (imaging, deployment) Strong documentation skills for IT procedures and issue resolution Familiarity with the KACE ticketing system for IT support requests ...

Uw

Computer Support Technician 2-2

Seattle, WA · On-site

The College of Arts & Sciences IT team has an outstanding opportunity for a Computer Support Technician 2 to join their team. About this Opportunity The College of Arts & Sciences Dean's Office is ...

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How much do computer support technician jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for computer support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

What are the key skills and qualifications needed to thrive as a Computer Support Technician, and why are they important?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What Is a Computer Support Technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are Computer Support Technicians?

Computer Support Technicians are professionals who assist individuals and organizations with technical issues related to computers, software, and networks. They troubleshoot and resolve problems, perform maintenance, install hardware and software, and help users understand how to use technology effectively. Their role is critical in ensuring that computer systems run smoothly and efficiently, minimizing downtime and improving productivity. Computer Support Technicians may work in person, over the phone, or remotely, depending on the needs of their employer or clients.

What are some common challenges Computer Support Technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.
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Computer Support Technician jobs near you
Infographic showing various Computer Support Technician job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, 2% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.

Computer Support Technician

Hirekeyz Inc

Minneapolis, MN • On-site

Contractor

Posted 2 hours ago

Job description

Job Title: Computer Support Technician


Location: District of Minnesota

  • Primary: Minneapolis, MN
  • Secondary: St. Paul, MN 

Duration: Long Term Contract

Position Overview:

The Computer Support Technician provides technical support to meet the information management needs of the U.S. Attorney’s Office. Under the direction of the IT Systems Manager and Specialist, the technician supports networked systems and ensures the availability, functionality, and security of IT systems and data.

Key Responsibilities:

IT Systems & Network Support

  • Configure, install, test, and maintain desktop/laptop systems, peripherals, and networked devices
  • Perform quality assurance, diagnostics, and implementation of upgrades and patches
  • Support Microsoft SQL Server and web-based applications

Customer Support

  • Provide end-user assistance, including troubleshooting, training, and issue resolution
  • Install and configure hardware/software for desktops, laptops, and mobile devices
  • Maintain inventory and manage asset tracking

Security & Data Integrity

  • Ensure confidentiality, integrity, and availability of systems and data
  • Support cybersecurity efforts, including security compliance and user access controls
  • Maintain intranet/internet pages by updating content and ensuring functionality

Litigation & Case Management Support

  • Assist in planning and supporting litigation tools and case management systems

Required Knowledge & Competencies:

  • Systems Integration: Understanding of IT components and performance optimization
  • Operating Systems: Proficient in installing and maintaining modern OS environments and device interoperability
  • Security & Recovery: Experience with security tools and troubleshooting methods to ensure high availability
  • Web Support: Ability to convert content for intranet/internet, validate links, and resolve errors
  • Performance Tuning & Database Management: Knowledge of tools and techniques to improve system performance

Qualifications:

Education:

  • Post-high school education required

Experience:

  • Hands-on IT-related experience demonstrating proficiency in:
    • Attention to Detail: Thorough and conscientious work habits
    • Customer Service: Ability to assess and resolve end-user needs
    • Problem Solving: Analyze, evaluate, and recommend effective solutions

Experience may be gained through employment or intensive IT training (e.g., certifications).

Clearance & Background Requirements:

  • Must pass a DOJ background investigation and receive at least a Minimum Background Investigation (MBI) waiver
  • Must meet DOJ Residency Requirements (3 of the last 5 years in the U.S. or federal service overseas)
  • Must be a U.S. Citizen