ZipRecruiter

Log In

1

It User Support Technician Jobs (NOW HIRING)

Iowa Tribe of Oklahoma

User Support Technician

Perkins, OK · On-site

$19 - $26/hr

The User Support Technician provides technical support and assistance to end-users within the organization in the field of Information Technology (IT). This role involves efficiently triaging ...

US Eye

IT End User Support Technician

Fort Myers, FL · On-site

$20 - $27.50/hr

The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will ...

Prospect Mountain JMA

IT Support Technician

Alton, NH

$21.75 - $29.75/hr

PROSPECT MOUNTAIN SCHOOLS - SAUs 72, 86 & 301 IT Support Technician Prospect Mountain School District is looking for qualified support technicians to assist with daily end user support, network ...

F2Onsite

IT Support Technician II

Forest Park, GA · On-site

$20.75 - $28.50/hr

F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues ...

Swoon Staffing

IT Support Tech

Wilmington, DE · On-site

$24/hr

IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only ... If you thrive in a people-first environment and have a solid foundation in end-user support, we ...

Isys Technologies

User Support Technician

Littleton, CO

$21 - $29/hr

I2X Technologies is seeking a User SupportTechnician to support ongoing activities in Littleton, CO ... Escalate complex issues to senior IT staff when necessary Qualifications * Associates Degree in ...

New Cibo Vita LLC

IT Support Specialist

Totowa, NJ · On-site

The IT Support Technician works closely with the Senior IT Technician to resolve more complex issues and support IT projects. Position Summary End User Support * Serve as the first point of contact ...

next page

Showing results 1-20

All JobsIt User Support Technician Jobs

It User Support Technician information

See salary details

$14

$25

$37

How much do it user support technician jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for it user support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is an IT user support technician?

IT User Support Technicians are professionals who provide technical assistance and support to computer users within an organization. They help troubleshoot hardware and software issues, resolve network problems, and assist users with installing or using applications. Their role often includes responding to help desk requests, maintaining system documentation, and educating users about best practices. These technicians play a key role in ensuring smooth day-to-day operations by minimizing IT disruptions and enhancing user productivity.

What are some common challenges IT user support technicians face when assisting users remotely, and how can these be addressed?

IT User Support Technicians often encounter challenges such as communication barriers, limited access to users’ devices, and varying levels of technical proficiency among users when providing remote assistance. To address these issues, technicians can use remote desktop tools, develop clear troubleshooting guides, and practice patience and active listening to understand users’ problems fully. Building strong communication skills and staying updated on the latest remote support technologies also help ensure efficient and effective support.

What are the key skills and qualifications needed to thrive as an IT user support technician?

To thrive as an IT User Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate’s degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is often required. Excellent communication, patience, and problem-solving skills help technicians effectively assist users and resolve issues. These skills are crucial to minimize downtime, ensure smooth technology operations, and provide a positive user experience.

What is the difference between It User Support Technician vs Help Desk Technician?

AspectIt User Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate, educational, or healthcare settingsHelp desk, call centers, remote support
Employer & IndustryIT departments across various industriesIT service providers, internal support teams
Search & Comparison IntentDifferences in roles, responsibilities, certificationsSimilar support roles, job requirements

The It User Support Technician and Help Desk Technician roles often overlap in certifications and work environments, but the It User Support Technician typically handles more complex technical issues and may work directly with end-users in various settings. Help Desk Technicians often focus on initial support and troubleshooting via phone or remote access. Understanding these differences helps job seekers find roles that match their skills and career goals.

More about It User Support Technician jobs
What cities are hiring for It User Support Technician jobs? Cities with the most It User Support Technician job openings:
What job categories do people searching It User Support Technician jobs look for? The top searched job categories for It User Support Technician jobs are:
It User Support Technician jobs near you
Infographic showing various It User Support Technician job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT User Support Technician 2026-2027 (1)

Apache Junction Unified School District

Apache Junction, AZ • On-site

$23 - $28/hr

Other

Re-posted 22 days ago

Job description

Job Title:                 IT User Support Technician 2026-2027
Department:            Technology
Reports To:              IT Director
FLSA Status:            Classified At-Will Employee
Position Status:       Full Time; 12 Month - 261 Day Calendar
Salary:                      Hourly $23.00 - $28.00
JOB SUMMARY:  
*  Works with the AJUSD Technology department staff.
*  Install, update, configure and maintain current district operating systems.
*  Diagnoses and repairs computer hardware and software problems.
*  Diagnoses and repairs classroom peripherals.
*  Will work with IT Staff to solve network problems.
*  Perform other duties as assigned. 
PREFERRED EDUCATION/EXPERIENCE: 
*  High School Diploma or equivalent GED
*  One to three months related experience and/or training; or equivalent combination of education and experience
*  Basic knowledge of popular computer software and experience with computer hardware is required.
*  Valid Arizona Driver's License; may need personal vehicle to travel between sites. License must be maintained for the duration of the assignment 
*  Valid AZ IVP Card
SKILLS:
*  Respond to all internal and external customers, in a prompt, efficient, friendly and patient manner 
*  Function effectively as a team leader and team member 
*  Be responsible, reliable, and punctual 
*  Be a willing learner that models flexibility and adapts to change
*  Positively accept direction 
*  Establish and maintain courteous, cooperative working relationships 
*  Direct constructive criticism toward improving the district 
*  Exercise positive problem solving behavior and conflict resolution skills 
*  Maintain confidentiality of sensitive student and staff information 
*  Be a positive role model for students 
*  Adhere to the dress code appropriate to the site and job 
*  Work with a large cross section of people in a professional and non-judgmental manner
*  Ability to communicate and work effectively with staff and public 
Working Conditions:
 PHYSICAL REQUIREMENTS: 
Positions in this department typically require: stooping, kneeling, crouching, crawling, standing, walking, sitting, finger or manual dexterity, repetitive finger motion, speaking, hearing, seeing (with correction), focusing ability, or other factors applicable to this job. Employees may be subject to travel, odors, dust, poor ventilation, workspace restrictions, and loud noises. Duties may require employee to drive a vehicle, be exposed to outside weather conditions including extreme heat or cold, wind and rain. Employees may be required to lift or exert up to 40 pounds of force to move objects occasionally, and up to 10 pounds of force to move objects frequently. The noise level in the work environment is usually quiet. 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Application Procedure:
Apply Online - https://www.applitrack.com/ajusd/onlineapp/admin/_admin.aspx#Report
NOTICE OF NON-DISCRIMINATION 
The Apache Junction Unified School District does not discriminate on the basis of age, race, color, national origin, sex (Including orientation) or disability in its employment practices. Our Kids  * Our Community *  REACHING for the Future! 
 


















































Apply