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Infrastructure Support Technician Jobs (NOW HIRING)

Avcend

TSG Support Technician with Driving

Mesquite, TX · On-site

$25 - $27/hr

Hiring Alert - TSG Support Technician with Driving Greetings from Avacend, Inc! We are currently ... Train users on supported hardware and software applications * Assist with technology infrastructure ...

Aquent

Onsite Infrastructure Support

Moline, IL · On-site

$25.97 - $28.97/hr

About the Job Infrastructure Support personnel: - Is responsible for monitoring, managing, reporting, collaborating, and triaging of changes to the information technology infrastructure within ...

ICES, Inc.

IT Support Technician 2025-ACA-804

Springfield, VA · On-site

$22.50 - $30.75/hr

Intelligence Consulting Enterprise Solutions, INC. is looking for an IT Support Technician ... Serve as a primary, responsive IT point of contact for all test workstation and infrastructure ...

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Infrastructure Support Technician information

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$15

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$52

How much do infrastructure support technician jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for infrastructure support technician in the United States is $28.01, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $30.29 per hour, depending on experience, location, and employer.

What is an infrastructure support technician?

An Infrastructure Support Technician is an IT professional responsible for maintaining, troubleshooting, and supporting an organization's computer systems, networks, and related infrastructure. They ensure that servers, networks, and hardware are running smoothly, performing routine maintenance and resolving technical issues as they arise. Their work is crucial for minimizing downtime and keeping business operations running efficiently. They often collaborate with other IT staff and may assist with installing new systems, monitoring network performance, and providing user support.

What are the key skills and qualifications needed to thrive as an infrastructure support technician?

To thrive as an Infrastructure Support Technician, you need a solid understanding of computer networks, hardware troubleshooting, and operating systems, often validated by a relevant associate's degree or certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote management tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure swift issue resolution, minimize downtime, and maintain reliable IT infrastructure for organizational productivity.

What are some common challenges infrastructure support technicians face when supporting large-scale systems?

Infrastructure Support Technicians working with large-scale systems often encounter challenges such as managing high volumes of support requests, troubleshooting complex network or server issues, and ensuring minimal downtime during maintenance or upgrades. They need to prioritize tasks efficiently and communicate effectively with end-users and other IT teams to resolve incidents promptly. Staying updated on evolving technologies and maintaining thorough documentation are also essential for overcoming these challenges and ensuring reliable infrastructure performance.

What is the difference between Infrastructure Support Technician vs Network Support Technician?

AspectInfrastructure Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+; Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, CCNP (preferred)
Work EnvironmentData centers, server rooms, enterprise IT environmentsNetwork operations centers, client sites, enterprise networks
Job FocusMaintaining servers, hardware, and infrastructure componentsConfiguring, troubleshooting, and supporting network devices and connections

The Infrastructure Support Technician primarily manages hardware, servers, and overall IT infrastructure, ensuring systems run smoothly. In contrast, the Network Support Technician focuses on network-specific issues, such as configuring routers, switches, and resolving connectivity problems. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What does an infrastructure support technician do?

An infrastructure support technician maintains and troubleshoots an organization’s IT infrastructure, including servers, networks, and hardware. They install, configure, and monitor systems, resolve technical issues, and ensure network security and performance, often using tools like remote management software and following industry best practices.
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Infrastructure Support Technician jobs near you
Infographic showing various Infrastructure Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,269 per year, or $28 per hour.

Data Center Infrastructure Support Technician

Information Resource Group, Inc.

Madison, WI • On-site

Other

Posted 4 days ago

Job description

Role: Data Center Infrastructure Support Technician

Location: Madison, WI

Duration: 10 Months Contract with possibility of Extensions

Note: Second Round of interview will be in person

Top Required Skills & Years of Experience:

  • Installing, decommissioning, and troubleshooting data center IT hardware and power/data cabling infrastructure (3+ years).
  • Experienced with datacenter design and management concept (3+ years).
  • Working closely with facility maintenance and security staff, solution vendors, and customers to support datacenter operations (3+ years).
  • Working within data center environments supporting data and power distribution, developing the physical infrastructure and network connectivity for installations at data center facilities (3+ years).

Nice to Have Skills:

  • Knowledge of electrical and mechanical systems in use in a data center environment including feeders, transformers, generators, switchgear, UPS systems, ATS/STS units, PDU's, chillers, and air handling units.
  • Experience working with a datacenter visitor management system.
  • Experience with Data Center Infrastructure Management (DCIM) tools.

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