ZipRecruiter

Log In

1

Infrastructure Support Technician Jobs (NOW HIRING)

Avcend

TSG Support Technician with Driving

Mesquite, TX · On-site

$25 - $27/hr

Hiring Alert - TSG Support Technician with Driving Greetings from Avacend, Inc! We are currently ... Train users on supported hardware and software applications * Assist with technology infrastructure ...

K2 Staffing

Help Desk Support Technician (Level II)

Dallas, TX · On-site

$19.75 - $26.75/hr

... Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ... User & Infrastructure Support * Manage new user setup, onboarding, and account provisioning

ICES, Inc.

IT Support Technician 2025-ACA-804

Springfield, VA · On-site

$22.50 - $30.75/hr

Intelligence Consulting Enterprise Solutions, INC. is looking for an IT Support Technician ... Serve as a primary, responsive IT point of contact for all test workstation and infrastructure ...

cyberThink, Inc.

IT Support Associate

Pittsburgh, PA · On-site

$20 - $27.50/hr

The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

Monitor system health, security alerts, and infrastructure performance. * Help with incident response efforts for critical outages, cybersecurity threats, and operational disruptions. * Support ...

next page

Showing results 1-20

All JobsTechnology JobsNetworking JobsNetwork Administrator JobsInfrastructure Support Technician Jobs

Infrastructure Support Technician information

See salary details

$15

$28

$52

How much do infrastructure support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for infrastructure support technician in the United States is $28.01, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $30.29 per hour, depending on experience, location, and employer.

What is an infrastructure support technician?

An Infrastructure Support Technician is an IT professional responsible for maintaining, troubleshooting, and supporting an organization's computer systems, networks, and related infrastructure. They ensure that servers, networks, and hardware are running smoothly, performing routine maintenance and resolving technical issues as they arise. Their work is crucial for minimizing downtime and keeping business operations running efficiently. They often collaborate with other IT staff and may assist with installing new systems, monitoring network performance, and providing user support.

What are the key skills and qualifications needed to thrive as an infrastructure support technician?

To thrive as an Infrastructure Support Technician, you need a solid understanding of computer networks, hardware troubleshooting, and operating systems, often validated by a relevant associate's degree or certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote management tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure swift issue resolution, minimize downtime, and maintain reliable IT infrastructure for organizational productivity.

What are some common challenges infrastructure support technicians face when supporting large-scale systems?

Infrastructure Support Technicians working with large-scale systems often encounter challenges such as managing high volumes of support requests, troubleshooting complex network or server issues, and ensuring minimal downtime during maintenance or upgrades. They need to prioritize tasks efficiently and communicate effectively with end-users and other IT teams to resolve incidents promptly. Staying updated on evolving technologies and maintaining thorough documentation are also essential for overcoming these challenges and ensuring reliable infrastructure performance.

What is the difference between Infrastructure Support Technician vs Network Support Technician?

AspectInfrastructure Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+; Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, CCNP (preferred)
Work EnvironmentData centers, server rooms, enterprise IT environmentsNetwork operations centers, client sites, enterprise networks
Job FocusMaintaining servers, hardware, and infrastructure componentsConfiguring, troubleshooting, and supporting network devices and connections

The Infrastructure Support Technician primarily manages hardware, servers, and overall IT infrastructure, ensuring systems run smoothly. In contrast, the Network Support Technician focuses on network-specific issues, such as configuring routers, switches, and resolving connectivity problems. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What does an infrastructure support technician do?

An infrastructure support technician maintains and troubleshoots an organization’s IT infrastructure, including servers, networks, and hardware. They install, configure, and monitor systems, resolve technical issues, and ensure network security and performance, often using tools like remote management software and following industry best practices.
More about Infrastructure Support Technician jobs

What cities are hiring for Infrastructure Support Technician jobs?

Cities with the most Infrastructure Support Technician job openings:

What job categories do people searching Infrastructure Support Technician jobs look for?

The top searched job categories for Infrastructure Support Technician jobs are:

Infrastructure Support Technician jobs near you
Infographic showing various Infrastructure Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,269 per year, or $28 per hour.

Data Center Infrastructure Support Technician

National Associates, Inc.

Washington, DC • On-site

Contractor

Re-posted 20 days ago

Job description

Job Description

The Data Center Infrastructure Support Technician will be a member of a cross-functional team of engineers and technicians supporting various data centers' facilities and programs.  The objective of this procurement is to assist with the operation, maintenance, and on-going customer support of the Data Center facilities and the programs/applications that are supported by them. 

The operation and maintenance includes, but not limited to, the power support systems, environmental conditioning systems, and the overall physical installation.

Will work with managers and staff on ensuring the cleanliness of the data center, optimal organization of equipment racking, management of the power needs and connectivity, ensuring patch cables and power cords are properly and accurately run and neatly dressed.

Assisting with the operational logistics, transportation and asset management of data center devices insuring optimal placement based on space, function, connectivity, power and cooling allocations.

The responsibilities include, but are not limited to:

  • Monitor power, cooling/environmental, security and support systems.
  • Monitor and operate data centers' critical functions and facilities to meet or exceed up-time service levels.

Provide production support to the various teams including:

  • Server, SAN, Main Frame, Network, Messaging, and Security.Provide "remote hands" assistance, as requested by support teams and customers.
  • Respond physically to trouble situations within the local facility and conduct initial troubleshooting as may be required.
  • Perform hardware installations including cabinets/racks, shelves, power strips, raids, cable management, and customer equipment (servers and network devices).
Qualifications

Must be able to work independently and as part of a team; able to interact with colleagues at all levels of the organization.

Ability to function in a team environment; willing to learn new tech; thrives in a time-critical, results-oriented environment; speaks and writes effectively in clear concise English; can analyze and think critically; is detail-oriented; can drive to various data centers and support facilities.

Must be able to lift at least 75 lbs, work shifts, weekends and/or on holidays and be in an on-call rotation

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply