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Infrastructure Support Technician Jobs in Queens, NY

ClifyX

IT support

Springfield, NJ · On-site

$22.50 - $30.75/hr

IT Support Technician IT Support Technician for remote site in Hyderabad (India), acting as the ... infrastructure tasks.

Mitchell Martin

IT Support Technician

Manhattan, NY · On-site

$23.75 - $32.50/hr

IT Support Technician Join our dynamic team as an IT Support Technician in New York, NY. This ... Participate in IT projects such as hardware refreshers and infrastructure rollouts. Qualifications ...

New York City | Jobs

Desktop Support Technician

Manhattan, NY · Hybrid

$22.25 - $28.50/hr

... infrastructure, telephone, and data security. FIT delivers and administers tax-related payment ... Desktop Support Technician will include but not be limited to the following: * Special projects ...

ClifyX

IT support

South Plainfield, NJ · On-site

$22.50 - $30.75/hr

IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact ... infrastructure tasks.

Inserso

Network Support Technician

New York, NY · On-site

$55K - $72K/yr

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... Responsible for installing and maintaining video teleconferencing infrastructure to include ...

Inserso

Network Support Technician

Manhattan, NY · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... Responsible for installing and maintaining video teleconferencing infrastructure to include ...

Gen Digital

Senior IT Support Specialist

Passaic, NJ · On-site

$90K - $100K/yr

This position provides comprehensive endpoint, infrastructure, and data center support while ... About You · Minimum 3+ years of experience as a Desktop Support Engineer or IT Support Technician ...

Gen Digital

Senior IT Support Specialist

Manhattan, NY · On-site

$90K - $100K/yr

This position provides comprehensive endpoint, infrastructure, and data center support while ... About You · Minimum 3+ years of experience as a Desktop Support Engineer or IT Support Technician ...

BlackHawk Data

NOC Technician

Manhattan, NY · On-site

NOC Technician Position Title: NOC Technician Department: Managed Services Practice (MSP) Reports ... infrastructure support * Exposure to network and systems monitoring tools and ticketing systems ...

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Infrastructure Support Technician information

See Queens, NY salary details

$16

$29

$55

How much do infrastructure support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for infrastructure support technician in Queens, NY is $29.23, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $31.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Infrastructure Support Technician, and why are they important?

To thrive as an Infrastructure Support Technician, you need a solid understanding of computer networks, hardware troubleshooting, and operating systems, often validated by a relevant associate's degree or certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote management tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure swift issue resolution, minimize downtime, and maintain reliable IT infrastructure for organizational productivity.

What are some common challenges Infrastructure Support Technicians face when supporting large-scale systems?

Infrastructure Support Technicians working with large-scale systems often encounter challenges such as managing high volumes of support requests, troubleshooting complex network or server issues, and ensuring minimal downtime during maintenance or upgrades. They need to prioritize tasks efficiently and communicate effectively with end-users and other IT teams to resolve incidents promptly. Staying updated on evolving technologies and maintaining thorough documentation are also essential for overcoming these challenges and ensuring reliable infrastructure performance.

What is an Infrastructure Support Technician?

An Infrastructure Support Technician is an IT professional responsible for maintaining, troubleshooting, and supporting an organization's computer systems, networks, and related infrastructure. They ensure that servers, networks, and hardware are running smoothly, performing routine maintenance and resolving technical issues as they arise. Their work is crucial for minimizing downtime and keeping business operations running efficiently. They often collaborate with other IT staff and may assist with installing new systems, monitoring network performance, and providing user support.

What is the difference between Infrastructure Support Technician vs Network Support Technician?

AspectInfrastructure Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+; Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, CCNP (preferred)
Work EnvironmentData centers, server rooms, enterprise IT environmentsNetwork operations centers, client sites, enterprise networks
Job FocusMaintaining servers, hardware, and infrastructure componentsConfiguring, troubleshooting, and supporting network devices and connections

The Infrastructure Support Technician primarily manages hardware, servers, and overall IT infrastructure, ensuring systems run smoothly. In contrast, the Network Support Technician focuses on network-specific issues, such as configuring routers, switches, and resolving connectivity problems. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What are popular job titles related to Infrastructure Support Technician jobs in Queens, NY? For Infrastructure Support Technician jobs in Queens, NY, the most frequently searched job titles are:
What job categories do people searching Infrastructure Support Technician jobs in Queens, NY look for? The top searched job categories for Infrastructure Support Technician jobs in Queens, NY are:
Infrastructure Support Technician jobs near you
Infographic showing various Infrastructure Support Technician job openings in Queens, NY as of May 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $60,802 per year, or $29.2 per hour.
Copy of Desktop Support Technician

Copy of Desktop Support Technician

American Technology Services

Manhattan, NY

$22.25 - $28.50/hr

Full-time

Posted 6 days ago

Job description

American Technology Services (ATS) started in 1994 with the same mission as today, providing high-quality managed IT services, network support, and cybersecurity services to firms where quality matters most – the organizations that rely heavily on information technology and high levels of services. Over the years, ATS has built client trust that has lasted for years and years. As time goes forward, our consultative approach resonates well, and our "corporate knowledge" about our clients' IT operations helps our clients perform at a higher level.

About the role ATS is seeking a proactive and customer-focused Desk Support Technician II to join our dynamic IT team. In this hands‐on, on‐site role, you will be the first point of contact for users, providing essential infrastructure support to internal and external clients. Your primary responsibilities will include managing IT service requests, troubleshooting technical issues, and collaborating closely with team members on global projects.

Complex issues will be escalated to senior engineers as needed, ensuring seamless service and high user satisfaction. What you'll do Ability to work individually and in team environments both internally and with clients to formalize client systems and project implementation and migration plans. Provide proactive maintenance of systems, technical support and guidance of client network and systems.

Ability to work as part of a team to solve problems. Manages system back‐up and recovery solutions. Perform troubleshooting analysis of desktop applications, servers and network components.

Monitors system performance and implement tuning as needed. Participates in developing and maintaining technical documentation associated with customer systems. Follow department procedures for successful incident management.

Proactively monitor overall health of network and server infrastructure, which includes, but is not limited to, backups, patching, threat management software and overall health of server systems and network devices. Participate in on‐call rotation as required. Additional requirements may exist if the offer of employment is extended Qualifications Bachelor's degree in a related field or equivalent work experience.

At least 5 years prior experience either in consulting or a managed services environment MCSE / CCNP or progress toward MCSE / CCNP At least 1 year of experience in windows Server with Active Directory At least 1 Year of experience with Office 365 and Azure, Microsoft Exchange and SharePoint Online At least 1 year of experience with Routers and routing protocols #J-18808-Ljbffr

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