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Infrastructure Support Technician Jobs (NOW HIRING)

Arraya Solutions

Desktop Support Technician

Boston, MA · On-site

$22 - $28/hr

These positions are responsible for providing infrastructure support to other business areas. The primary value of the Desktop Support Technician position is its ability to provide quick and ...

Ovation Workplace Services Inc.

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Network Support Technician (Hardware)

Irvine, CA · On-site

$35K - $47K/yr

POSITION DESCRIPTION Network Hardware Support Technician Department: Information Technology | FLSA ... support of network infrastructure and hardware equipment at the customer location. This role ...

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

Monitor system health, security alerts, and infrastructure performance. * Help with incident response efforts for critical outages, cybersecurity threats, and operational disruptions. * Support ...

Chedraui USA

IT WHSE Support Technician

Commerce, CA · On-site

$26 - $28/hr

SUMMARY The IT Warehouse Support Technician provideshands-on technical support for warehouse management systems, mobile devices,automated equipment, and IT infrastructure within grocery distribution ...

New Hope

Help Desk Support Technician

Rock Hill, SC

$16.75 - $22.75/hr

Monitor system health, security alerts, and infrastructure performance. * Help with incident response efforts for critical outages, cybersecurity threats, and operational disruptions. * Support ...

Tecology

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Support Technician

Vancouver, WA · On-site

$22.10 - $31.83/hr

SUPPORT TECHNICIAN Description The Support Technician role requires a multi-talented individual who ... and infrastructure platforms. · Proficiency in maintaining and supporting hardware/software ...

Sherpa 6

Network Support Technician

Littleton, CO · On-site

$90K - $130K/yr

The Network Support Technician will work directly with U.S. Air Force and other DoD organizations ... Cloud-based services and infrastructure * Support software updates, patch management, and system ...

Sherpa 6

Network Support Technician

Springfield, VA · On-site

$90K - $130K/yr

The Network Support Technician will work directly with U.S. Air Force and other DoD organizations ... Cloud-based services and infrastructure * Support software updates, patch management, and system ...

Sherpa 6

Network Support Technician

Natick, MA · On-site

$90K - $130K/yr

The Network Support Technician will work directly with U.S. Air Force and other DoD organizations ... Cloud-based services and infrastructure * Support software updates, patch management, and system ...

Sherpa 6

Network Support Technician

Tampa, FL · On-site

$90K - $130K/yr

The Network Support Technician will work directly with U.S. Air Force and other DoD organizations ... Cloud-based services and infrastructure * Support software updates, patch management, and system ...

Sherpa 6

Network Support Technician

Natick, MA · On-site

$90K - $130K/yr

The Network Support Technician will work directly with U.S. Air Force and other DoD organizations ... Cloud-based services and infrastructure * Support software updates, patch management, and system ...

Sherpa 6

Network Support Technician

Spring Lake, NC · On-site

$90K - $130K/yr

The Network Support Technician will work directly with U.S. Air Force and other DoD organizations ... Cloud-based services and infrastructure * Support software updates, patch management, and system ...

Sherpa 6

Network Support Technician

Littleton, CO · On-site

$90K - $130K/yr

The Network Support Technician will work directly with U.S. Air Force and other DoD organizations ... Cloud-based services and infrastructure * Support software updates, patch management, and system ...

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All JobsInfrastructure Support Technician Jobs

Infrastructure Support Technician information

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$15

$28

$52

How much do infrastructure support technician jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for infrastructure support technician in the United States is $28.01, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $30.29 per hour, depending on experience, location, and employer.

What are some common challenges Infrastructure Support Technicians face when supporting large-scale systems?

Infrastructure Support Technicians working with large-scale systems often encounter challenges such as managing high volumes of support requests, troubleshooting complex network or server issues, and ensuring minimal downtime during maintenance or upgrades. They need to prioritize tasks efficiently and communicate effectively with end-users and other IT teams to resolve incidents promptly. Staying updated on evolving technologies and maintaining thorough documentation are also essential for overcoming these challenges and ensuring reliable infrastructure performance.

What is the difference between Infrastructure Support Technician vs Network Support Technician?

AspectInfrastructure Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+; Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, CCNP (preferred)
Work EnvironmentData centers, server rooms, enterprise IT environmentsNetwork operations centers, client sites, enterprise networks
Job FocusMaintaining servers, hardware, and infrastructure componentsConfiguring, troubleshooting, and supporting network devices and connections

The Infrastructure Support Technician primarily manages hardware, servers, and overall IT infrastructure, ensuring systems run smoothly. In contrast, the Network Support Technician focuses on network-specific issues, such as configuring routers, switches, and resolving connectivity problems. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What is a Revit technician's salary?

A Revit technician's salary typically ranges from $50,000 to $75,000 annually, depending on experience, location, and industry. Skilled technicians proficient in Revit and related BIM software are in demand in architecture, engineering, and construction fields.

What is an Infrastructure Support Technician?

An Infrastructure Support Technician is an IT professional responsible for maintaining, troubleshooting, and supporting an organization's computer systems, networks, and related infrastructure. They ensure that servers, networks, and hardware are running smoothly, performing routine maintenance and resolving technical issues as they arise. Their work is crucial for minimizing downtime and keeping business operations running efficiently. They often collaborate with other IT staff and may assist with installing new systems, monitoring network performance, and providing user support.

What jobs pay $10,000 a week?

In general, high-paying roles such as senior IT infrastructure support technicians, specialized consultants, or contractors with advanced certifications can earn around $10,000 weekly, especially with extensive experience or in high-demand environments. These positions often require advanced skills, certifications, and sometimes long hours or project-based work.

What is the role of infrastructure support?

An Infrastructure Support Technician is responsible for maintaining and troubleshooting an organization's IT infrastructure, including servers, networks, and hardware. They ensure system stability, perform upgrades, and resolve technical issues to support business operations, often using tools like monitoring software and following industry best practices.

What are the key skills and qualifications needed to thrive as an Infrastructure Support Technician, and why are they important?

To thrive as an Infrastructure Support Technician, you need a solid understanding of computer networks, hardware troubleshooting, and operating systems, often validated by a relevant associate's degree or certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote management tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure swift issue resolution, minimize downtime, and maintain reliable IT infrastructure for organizational productivity.

What does an infrastructure technician do?

An infrastructure support technician maintains and troubleshoots an organization’s IT infrastructure, including servers, networks, and hardware. They install, configure, and repair equipment, monitor system performance, and ensure network security, often using tools like monitoring software and following technical procedures. Strong problem-solving skills and relevant certifications are typically required for this role.
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Infrastructure Support Technician jobs near you
Desktop Support Technician

Desktop Support Technician

Arraya Solutions

Boston, MA • On-site

$22 - $28/hr

Other

Posted 13 days ago

Job description

Arraya Solutions, a leading technology consulting firm, is looking for a Desktop Support Technician t to join our team!

We are a culture that embraces change, values family and are actively involved with the community. Our team consists of people with positive attitudes who are interested in growing their knowledge around technology and leaders that are heavily involved in day-to-day activities.

***PLEASE NOTE THIS POSITION WILL BE ONSITE 5 DAYS A WEEK***

***Length of Contract: 4-6 weeks***

Job Summary

Consider this opportunity to join our team as a Desktop Support Technician. These positions are responsible for providing infrastructure support to other business areas. The primary value of the Desktop Support Technician position is its ability to provide quick and efficient technical support without disruption to business flow.

Duties:

1. Demonstrates basic knowledge of Tier 1-2 service level support as relates to addressing Hardware (PC or End-User Devices & peripheral equipment), and application software, and operating system issues.

2. Exhibits sound customer service skills by effectively handling customer problems and ensuring proper escalation procedures are followed to problem closure.

3. Demonstrates sufficient knowledge of call log tracking to record accurately all needed information.

4. Tracks all customer service items to completion.

5. Evaluates customer service issue to determine level of service needed.

6. Escalates Tier 3 issues to appropriate resource.

7. Maintains and increases knowledge of IS application, hardware, mobile devices and multiple operating system platforms

Job Responsibilities

1. Provides laser-like focus on customer service and satisfaction with some knowledge and experience of incident management, problem management and change management processes, practices and procedures.

2. Serves as the first point of contact for the IS Department and acts as a liaison between the client community and the rest of the IS Department

3. Adheres to Service Desk standards, processes and systems required to deliver consistent high quality customer service

4. Diagnoses and resolves problems which may involve hardware, packaged software, proprietary software and peripheral equipment over the phone, via remote control tools or on-site.

5. Maintains strong technical skills to provide prompt support for customers to determine problems and provide resolutions

6. Manages Level 1 queues and recommends new queues to insure proper categorization and assignment of issues. Coordinates queues for site/service, working with various stakeholder groups.

7. Provides recommendations on how to improve the quality of service as well as reducing repeat incidents.

Skills:

Information Technology, Hardware Troubleshooting, computers, pc technician, windows, Support, Troubleshooting, Customer service, Desktop, Active directory, Hardware, Microsoft office, ServiceNow, Windows 10, Windows 7, Office 365

Top Skills Details:

Information Technology, Hardware Troubleshooting, computers, pc technician, windows, Support, Troubleshooting, Customer service, Desktop, Active directory, Hardware, Microsoft office

Additional Skills & Qualifications:

Very good communication and attention to detail required. Manager needs someone that is eager to work, and learn, and will work at a fast pace.

Work Location: In person

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