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Infrastructure Support Technician Jobs (NOW HIRING)

New Cibo Vita LLC

IT Support Specialist

Totowa, NJ · On-site

... , user onboarding, equipment management, and day-to-day technology operations. The IT Support Technician works closely with the Senior IT Technician to resolve more complex issues and support IT ...

MetroSys

NC · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

New York, NY · On-site

$35 - $45/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

mcw

IT Support Tech, Senior

Tucson, AZ · On-site

$20.25 - $28/hr

The IT Support Technician provides comprehensive technical support across the organization ... infrastructure reliability, and documentation that empowers end users and junior technicians. What ...

MetroSys

NC · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

mcw

IT Support Tech, Senior

Tucson, AZ · On-site

$20.25 - $28/hr

The IT Support Technician provides comprehensive technical support across the organization ... infrastructure reliability, and documentation that empowers end users and junior technicians. What ...

MetroSys

Onsite IT Support Technician

Morristown, NJ · On-site

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Overland Park, KS · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Washington, DC · On-site

$25 - $35/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

New York, NY · On-site

$35 - $45/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Overland Park, KS · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Morristown, NJ · On-site

$25 - $35/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Washington, DC · On-site

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide hands-on technical support for end users and office infrastructure within a corporate enterprise ...

CK Family Services

IT Support Technician

Fort Worth, TX

$21 - $23/hr

The IT Support Technician will work closely with IT Administrator and is responsible for monitoring ... The technology infrastructure includes the network, intranet, workstations, printers, copiers ...

Chedraui USA

IT WHSE Support Technician

Commerce, CA

$23.25 - $31.75/hr

SUMMARY The IT Warehouse Support Technician provideshands-on technical support for warehouse management systems, mobile devices,automated equipment, and IT infrastructure within grocery distribution ...

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Infrastructure Support Technician information

See salary details

$15

$28

$52

How much do infrastructure support technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for infrastructure support technician in the United States is $28.01, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $30.29 per hour, depending on experience, location, and employer.

What is an infrastructure support technician?

An Infrastructure Support Technician is an IT professional responsible for maintaining, troubleshooting, and supporting an organization's computer systems, networks, and related infrastructure. They ensure that servers, networks, and hardware are running smoothly, performing routine maintenance and resolving technical issues as they arise. Their work is crucial for minimizing downtime and keeping business operations running efficiently. They often collaborate with other IT staff and may assist with installing new systems, monitoring network performance, and providing user support.

What are the key skills and qualifications needed to thrive as an infrastructure support technician?

To thrive as an Infrastructure Support Technician, you need a solid understanding of computer networks, hardware troubleshooting, and operating systems, often validated by a relevant associate's degree or certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote management tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure swift issue resolution, minimize downtime, and maintain reliable IT infrastructure for organizational productivity.

What are some common challenges infrastructure support technicians face when supporting large-scale systems?

Infrastructure Support Technicians working with large-scale systems often encounter challenges such as managing high volumes of support requests, troubleshooting complex network or server issues, and ensuring minimal downtime during maintenance or upgrades. They need to prioritize tasks efficiently and communicate effectively with end-users and other IT teams to resolve incidents promptly. Staying updated on evolving technologies and maintaining thorough documentation are also essential for overcoming these challenges and ensuring reliable infrastructure performance.

What is the difference between Infrastructure Support Technician vs Network Support Technician?

AspectInfrastructure Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Network+; Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, CCNP (preferred)
Work EnvironmentData centers, server rooms, enterprise IT environmentsNetwork operations centers, client sites, enterprise networks
Job FocusMaintaining servers, hardware, and infrastructure componentsConfiguring, troubleshooting, and supporting network devices and connections

The Infrastructure Support Technician primarily manages hardware, servers, and overall IT infrastructure, ensuring systems run smoothly. In contrast, the Network Support Technician focuses on network-specific issues, such as configuring routers, switches, and resolving connectivity problems. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What does an infrastructure support technician do?

An infrastructure support technician maintains and troubleshoots an organization’s IT infrastructure, including servers, networks, and hardware. They install, configure, and monitor systems, resolve technical issues, and ensure network security and performance, often using tools like remote management software and following industry best practices.
More about Infrastructure Support Technician jobs

What cities are hiring for Infrastructure Support Technician jobs?

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What job categories do people searching Infrastructure Support Technician jobs look for?

The top searched job categories for Infrastructure Support Technician jobs are:

Infrastructure Support Technician jobs near you
Infographic showing various Infrastructure Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,269 per year, or $28 per hour.

IT Support Specialist

New Cibo Vita LLC

Totowa, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

About Us:

At Cibo Vita, innovation drives everything we do. Based in Totowa, NJ, we craft premium healthy snacks under the Nature’s Garden brand, combining quality ingredients with creative flavor and function.

Our products are designed to support wellness, sustainability, and better snacking choices-helping consumers “Snack With Purpose.”

Position Summary

The IT Support Technician is responsible for providing first-line technical support to employees by installing, maintaining, and troubleshooting computer hardware, software, mobile devices, and technology systems. This role ensures employees have reliable technology to perform their jobs while supporting the organization's IT infrastructure, user onboarding, equipment management, and day-to-day technology operations. The IT Support Technician works closely with the Senior IT Technician to resolve more complex issues and support IT projects.

Position Summary

End User Support
  • Serve as the first point of contact for employee technology support requests.
  • Troubleshoot and resolve hardware, software, printer, and connectivity issues.
  • Install, configure, and maintain desktop computers, laptops, mobile devices, monitors, and peripherals.
  • Escalate complex technical issues to the Senior IT Technician as needed.
  • Maintain excellent customer service and communicate effectively with users throughout issue resolution.
    • User Administration
  • Create, modify, and deactivate user accounts in accordance with company policies.
  • Assist with password resets, multifactor authentication (MFA), and access requests.
  • Support employee onboarding by preparing equipment, creating user accounts, and ensuring all technology is ready on the employee's first day.
  • Support employee offboarding by collecting equipment and disabling system access.
    • Hardware & Asset Management
  • Deploy and maintain companyissued laptops, desktops, mobile phones, and tablets.
  • Track IT inventory and maintain accurate asset records.
  • Coordinate equipment repairs, warranty claims, and replacements.
  • Assist with hardware refresh programs.
    • Software Support
  • Install and update approved software applications.
  • Perform operating system updates and routine maintenance.
  • Assist with software licensing and application deployments.
  • Support Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint.
    • Infrastructure Support
  • Assist with maintaining printers, conference room technology, and networkconnected devices.
  • Help monitor system backups and basic network connectivity.
  • Support WiFi troubleshooting and basic network issues.
  • Assist the Senior IT Technician with infrastructure upgrades and maintenance activities.

    • Qualifications

    Education
  • Associate's degree in information technology, Computer Science, or related field preferred.
  • Equivalent technical training or relevant work experience will be considered.
    • Experience
  • 13 years of IT support or Help Desk experience.
  • Experience supporting Windows operating systems and Microsoft Office.
  • Manufacturing or warehouse technology support experience is a plus.
    • Technical Skills
  • Windows 10/11
  • Microsoft 365
  • Basic Active Directory administration
  • Computer hardware troubleshooting
  • Printer support
  • Basic networking concepts (TCP/IP, WiFi, VPN)
  • Basic cybersecurity awareness
    • What We Offer

    Medical, Dental & Vision Insurance

    Life Insurance

    401(k)

    Paid Time Off (PTO)

    Company Paid Holidays

    Career Growth & Development

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