Desktop Support Technician
$20.50 - $26/hr
ASAP Full time Onsite required The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely. This position is campus-based and includes in-person support ...
New
$20.50 - $26/hr
ASAP Full time Onsite required The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely. This position is campus-based and includes in-person support ...
New
$20.50 - $26/hr
ASAP Full time Onsite required The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely. This position is campus-based and includes in-person support ...
New
Be Seen First
Philadelphia, PA · On-site
$30 - $32/hr
DESKTOP SUPPORT TECHNICIAN/TIER 1 DUTIES TO BE PERFORMED The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely. This position is campus-based and ...
New
Quick apply
Be Seen First
Philadelphia, PA · On-site
$30 - $32/hr
DESKTOP SUPPORT TECHNICIAN/TIER 1 DUTIES TO BE PERFORMED The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely. This position is campus-based and ...
New
Be Seen First
Philadelphia, PA · On-site
$30 - $32/hr
DESKTOP SUPPORT TECHNICIAN/TIER 1 DUTIES TO BE PERFORMED The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely. This position is campus-based and ...
New
Quick apply
Be Seen First
Philadelphia, PA · On-site
$30 - $32/hr
DESKTOP SUPPORT TECHNICIAN/TIER 1 DUTIES TO BE PERFORMED The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely. This position is campus-based and ...
New
$23.50 - $31.75/hr
Provide remote tech support for hardware (printers, desktop, laptop, drivers, monitors, and Mobile Handheld Devices) & software (internally developed apps, productivity, computer OS systems, internet ...
$23.50 - $31.75/hr
Provide remote tech support for hardware (printers, desktop, laptop, drivers, monitors, and Mobile Handheld Devices) & software (internally developed apps, productivity, computer OS systems, internet ...
Skills Needed Experience in a technical desktop support role troubleshooting & resolving issues related to hardware, software, OS, peripherals, & applications. Required 3 Years Experience installing ...
Quick apply
Skills Needed Experience in a technical desktop support role troubleshooting & resolving issues related to hardware, software, OS, peripherals, & applications. Required 3 Years Experience installing ...
Dauphin, PA · On-site
$18 - $23/hr
This position is responsible for providing technical desktop support services in problem solving the operation of desktop hardware and software, maintaining network connectivity as well as local ...
Dauphin, PA · On-site
$18 - $23/hr
This position is responsible for providing technical desktop support services in problem solving the operation of desktop hardware and software, maintaining network connectivity as well as local ...
New Century, KS · On-site
This is a great opportunity to utilize your knowledge of network administration, technical support ... Provide desktop support to end-users, including troubleshooting hardware and software issues
New Century, KS · On-site
This is a great opportunity to utilize your knowledge of network administration, technical support ... Provide desktop support to end-users, including troubleshooting hardware and software issues
$25 - $30/hr
DESKTOP SUPPORT ANALYST Onsite, West Des Moines, IA TECHNICAL * Desktop Support * Hardware * Software * Service Desk * Windows/MAC * Active Directory * O365 * VMware * Citrix * PowerShell DESCRIPTION ...
New
$25 - $30/hr
DESKTOP SUPPORT ANALYST Onsite, West Des Moines, IA TECHNICAL * Desktop Support * Hardware * Software * Service Desk * Windows/MAC * Active Directory * O365 * VMware * Citrix * PowerShell DESCRIPTION ...
New
Palo Alto, CA · On-site
$24 - $52.80/hr
What to Expect Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Palo Alto, CA. The IT Services position within the IT Operations team will be on the ...
Palo Alto, CA · On-site
$24 - $52.80/hr
What to Expect Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Palo Alto, CA. The IT Services position within the IT Operations team will be on the ...
$25 - $30/hr
DESKTOP SUPPORT ANALYST Onsite, West Des Moines, IA TECHNICAL * Desktop Support * Hardware * Software * Service Desk * Windows/MAC * Active Directory * O365 * VMware * Citrix * PowerShell DESCRIPTION ...
New
Quick apply
$25 - $30/hr
DESKTOP SUPPORT ANALYST Onsite, West Des Moines, IA TECHNICAL * Desktop Support * Hardware * Software * Service Desk * Windows/MAC * Active Directory * O365 * VMware * Citrix * PowerShell DESCRIPTION ...
New
This is a great opportunity to utilize your knowledge of network administration, technical support ... Provide desktop support to end-users, including troubleshooting hardware and software issues
This is a great opportunity to utilize your knowledge of network administration, technical support ... Provide desktop support to end-users, including troubleshooting hardware and software issues
La Crosse, WI · On-site
This role acts as a senior technical escalation resource within Desktop Support, resolving complex hardware, operating system, endpoint configuration, and enterprise software issues. The position ...
La Crosse, WI · On-site
This role acts as a senior technical escalation resource within Desktop Support, resolving complex hardware, operating system, endpoint configuration, and enterprise software issues. The position ...
Fort Belvoir, VA · On-site
$90K - $100K/yr
Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a ... Mentoring a team of Desktop Support Engineers and assigning tasks. * Ensuring metrics are being met.
Fort Belvoir, VA · On-site
$90K - $100K/yr
Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a ... Mentoring a team of Desktop Support Engineers and assigning tasks. * Ensuring metrics are being met.
Newton, NC · On-site
This is a great opportunity to utilize your knowledge of network administration, technical support ... Provide desktop support to end-users, including troubleshooting hardware and software issues
Newton, NC · On-site
This is a great opportunity to utilize your knowledge of network administration, technical support ... Provide desktop support to end-users, including troubleshooting hardware and software issues
La Crosse, WI · On-site
This role acts as a senior technical escalation resource within Desktop Support, resolving complex hardware, operating system, endpoint configuration, and enterprise software issues. The position ...
La Crosse, WI · On-site
This role acts as a senior technical escalation resource within Desktop Support, resolving complex hardware, operating system, endpoint configuration, and enterprise software issues. The position ...
Manhattan, NY · Hybrid
$70K - $80K/yr
This is where technical expertise, such as application development, solutions architecture, data ... The Technician - Desktop Support may assist in providing support for phones, automatic call ...
Quick apply
Manhattan, NY · Hybrid
$70K - $80K/yr
This is where technical expertise, such as application development, solutions architecture, data ... The Technician - Desktop Support may assist in providing support for phones, automatic call ...
Fort Belvoir, VA · On-site
Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a ... Mentoring a team of Desktop Support Engineers and assigning tasks. * Ensuring metrics are being met.
Fort Belvoir, VA · On-site
Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a ... Mentoring a team of Desktop Support Engineers and assigning tasks. * Ensuring metrics are being met.
The ideal candidate will have a strong background in desktop support and experience leading a team of technical professionals. The Desktop Support Team Lead will be responsible for overseeing the day ...
The ideal candidate will have a strong background in desktop support and experience leading a team of technical professionals. The Desktop Support Team Lead will be responsible for overseeing the day ...
Newark, NJ · On-site
Newark, NJ / Olathe, KS (Onsite) Fulltime Must Have Technical/Functional Skills 4-5 years of experience in desktop support managing laptops/desktops on Win7/10/11 operating systems. Experience in ...
Newark, NJ · On-site
Newark, NJ / Olathe, KS (Onsite) Fulltime Must Have Technical/Functional Skills 4-5 years of experience in desktop support managing laptops/desktops on Win7/10/11 operating systems. Experience in ...
Memphis, TN · On-site
$13.44/hr
Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: Provide Level-1 technical support for supported desktops, laptops, and ...
Memphis, TN · On-site
$13.44/hr
Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: Provide Level-1 technical support for supported desktops, laptops, and ...
$10.34 - $12.87
1% of jobs
$12.87 - $15.41
1% of jobs
$15.41 - $17.94
8% of jobs
$19.55 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.48
23% of jobs
The median wage is $22.61 / hr.
$20.48 - $23.01
20% of jobs
$23.01 - $25.55
18% of jobs
$26.47 is the 75th percentile. Wages above this are outliers.
$25.55 - $28.08
11% of jobs
$28.08 - $30.62
8% of jobs
$30.62 - $33.15
4% of jobs
$33.15 - $35.69
3% of jobs
$35.69 - $38.22
2% of jobs
$10
$24
$38
| Aspect | Technical Desktop Support | Technical Help Desk Support |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL Foundation |
| Work Environment | On-site, user devices, hardware/software issues | Remote or on-site, troubleshooting, user inquiries |
| Employer & Industry Usage | IT departments, corporate, education | IT service providers, corporate, customer support |
| Common Search/Comparison | Yes | Yes |
Technical Desktop Support primarily focuses on resolving hardware and software issues directly on user devices, often on-site. Technical Help Desk Support handles troubleshooting via phone or remote access, assisting users with a broader range of technical problems. Both roles require similar certifications and are integral to IT support teams, but they differ mainly in work environment and scope of support.
$20.50 - $26/hr
Other
Posted 2 days ago
Desktop Support Technician role
Location: Philadelphia, PA.
Duration: 4 months with likely extension
Start: ASAP
Full time Onsite required
Job description:
The Desktop Support Technician provides Tier 1 technical support to clients both on campus and remotely.
This position is campus-based and includes in-person support, workstation deployments, onboarding activities, and remote troubleshooting
services.
• Serve as the first point of contact for clients seeking technical assistance via phone, email, ticketing systems, and on-site
support.
• Provide Tier 1 technical support for hardware, software, account access, and connectivity issues for both on-campus and
remote clients.
• Perform workstation deployments, onboarding support, equipment setup, and technology refresh activities.
• Troubleshoot and resolve technical issues in person and remotely using tools such as LogMeIn.
• Support Windows and macOS workstations, mobile devices, Microsoft 365 applications, and Active Directory accounts.
• Document incidents, service requests, and resolutions within the ticketing system.
• Escalate complex issues as needed and collaborate with other IT teams to ensure timely resolution.
• Deliver exceptional customer service while maintaining the confidentiality of sensitive information.
Required skills:Â
Orientation specific to client''s environment will be provided. It is expected that resources will have the skills & experience to perform the duties required and not need to be trained in technical desktop support & technologies.
• 2–3 years of desktop support experience in a managed enterprise environment.
• Experience supporting Windows and macOS operating systems and iOS and Android mobile devices.
• Working knowledge of basic networking concepts, VPN connectivity, and troubleshooting.
• Experience supporting Microsoft 365 services, including Outlook, Teams, calendaring, and contacts.
• Experience with Active Directory user account administration and permissions management.
• Strong problem-solving, customer service, and communication skills.
• Experience using remote support tools such as LogMeIn.
• Ability to work independently and collaboratively in a fast-paced support environment.
• Reliable attendance, punctuality, and commitment to handling sensitive information appropriately