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Technical Desktop Support Jobs in Dallas, TX (NOW HIRING)

Echo IT Solutions

Desktop Support

Dallas, TX · On-site

Echo IT Solutions is seeking a Desktop Support professional to provide operational technical support to IOC users and systems. The role involves troubleshooting and resolving diverse PC desktop ...

Babich & Assoc.

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Desktop Support Technician

Fort Worth, TX · On-site

$22 - $26/hr

The ideal candidate will have strong technical skills in MS Office, MS 365 Administration, and MS Active Directory and be able to: * Provide support for desktops, laptops, printers, and related ...

krg technology inc

Desktop Support

Plano, TX · On-site

We are looking for Desktop Support - Plano, TX . Kindly forward me your resume, Expected pay rate ... Technical Recruiter KRG Technologies Inc Phone: 661 367 8000 Ext - 207 | Fax: 661 257 9968 ...

Forhyre

Desktop Support Engineer - L1

Plano, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Onsite Desktop Support Engineer

Plano, TX · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Catalyst Corporate Fede

Desktop Support Analyst II

Plano, TX · On-site

$21.75 - $29.25/hr

This position will serve as a technical resource in the use of current and future enterprise software applications. The Desktop Support Analyst II will provide support, including training and ...

Pyramid Consulting, Inc

Desktop Support Analyst

Irving, TX · On-site

$21.50 - $29/hr

Job Summary : Pyramid Consulting, Inc. is seeking a talented Desktop Support Analyst for a ... The role involves providing front-line technical support to end users, troubleshooting hardware and ...

F2Onsite

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Desktop Support Technician - Part Time

Plano, TX · On-site

$20 - $25/hr

Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and related equipment. * Troubleshoot and resolve hardware, software, operating system, network ...

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR Group

Desktop Support Technician

Plano, TX

$18 - $20/hr

Key Responsibilities Technical Support * Provide timely support for hardware and software issues ... Requirements Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment ...

GDR Group

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Key Responsibilities Technical Support * Provide timely support for hardware and software issues ... Requirements Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment ...

GDR

Desktop Support Technician

Plano, TX · On-site

$18 - $20/hr

Key Responsibilities Technical Support * Provide timely support for hardware and software issues ... Qualifications * 1-2+ years in a desktop support or corporate helpdesk environment preferred

clarkmhc

Desktop Support Analyst

Flower Mound, TX · On-site

$21.25 - $28.75/hr

Additionally, provides IT procurement support, training, and helpdesk technical support. Support tasks include configuration, operation, and administration of desktops/laptops, peripherals, networks ...

iT1

Desktop Support Technician II

Irving, TX

$19.50 - $24.75/hr

This position goes beyond traditional desktop support ... You'll provide hands-on and remote technical assistance, support executive leadership and VIP users ...

clarkmhc

Desktop Support Analyst

Flower Mound, TX

$21.25 - $28.75/hr

Additionally, provides IT procurement support, training, and helpdesk technical support. Support tasks include configuration, operation, and administration of desktops/laptops, peripherals, networks ...

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All JobsTechnical Desktop Support JobsTechnical Desktop Support Jobs in Dallas, TX

Technical Desktop Support information

See Dallas, TX salary details

$10

$24

$37

How much do technical desktop support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for technical desktop support in Dallas, TX is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.88 per hour, depending on experience, location, and employer.

What does a technical desktop support specialist do?

A Technical Desktop Support specialist is responsible for assisting users with issues related to their computers, software, and connected devices. They diagnose and resolve hardware and software problems, perform routine maintenance, and provide guidance on using technology effectively within an organization. Their role often involves troubleshooting, installing updates, and ensuring systems are secure and up-to-date. They may provide support in person, remotely, or over the phone to resolve technical issues quickly. Ultimately, they help keep employees productive by ensuring their technology works smoothly.

What are the key skills and qualifications needed to thrive as a technical desktop support specialist?

To thrive as a Technical Desktop Support specialist, you need strong troubleshooting, problem-solving, and customer service skills, typically supported by knowledge of operating systems, hardware, and a relevant IT certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic utilities is commonly required. Excellent communication, patience, and the ability to stay calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving user issues, maintaining productivity, and ensuring a positive IT experience for end-users.

What are some common challenges faced by technical desktop support professionals, and how can they be managed effectively?

Technical Desktop Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting complex hardware or software issues, and communicating technical solutions to non-technical users. To handle these effectively, it's important to prioritize tasks, stay organized, and develop strong interpersonal skills. Leveraging a knowledge base, collaborating with team members, and maintaining continuous learning about new technologies can also help address these challenges and ensure efficient problem resolution.

What is the difference between Technical Desktop Support vs Technical Help Desk Support?

AspectTechnical Desktop SupportTechnical Help Desk Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, user devices, hardware/software issuesRemote or on-site, troubleshooting, user inquiries
Employer & Industry UsageIT departments, corporate, educationIT service providers, corporate, customer support
Common Search/ComparisonYesYes

Technical Desktop Support primarily focuses on resolving hardware and software issues directly on user devices, often on-site. Technical Help Desk Support handles troubleshooting via phone or remote access, assisting users with a broader range of technical problems. Both roles require similar certifications and are integral to IT support teams, but they differ mainly in work environment and scope of support.

What are popular job titles related to Technical Desktop Support jobs in Dallas, TX?

For Technical Desktop Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Technical Desktop Support jobs in Dallas, TX look for?

The top searched job categories for Technical Desktop Support jobs in Dallas, TX are:

Technical Desktop Support jobs near you
Infographic showing various Technical Desktop Support job openings in Dallas, TX as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,058 per year, or $24.1 per hour.

Desktop Support

Echo IT Solutions

Dallas, TX • On-site

Full-time

Re-posted 2 days ago

Job description

Job Summary:
Echo IT Solutions is seeking a Desktop Support professional to provide operational technical support to IOC users and systems. The role involves troubleshooting and resolving diverse PC desktop software and hardware issues while working night shifts to maintain the stability of the IT environment.
Responsibilities:
• Provide operational technical support to IOC users and systems
• Support and resolve diverse PC desktop software and hardware issues
• Work night shifts to provide continuous support and maintain the stability of the IT environment
Qualifications:
Required:
• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3+ years of demonstrable 'hands-on' IT work experience supporting and resolving diverse PC desktop software and hardware issues
• 3-5 years experience
• IT-related desktop and infrastructure hardware and software troubleshooting
• Work night shifts to provide continuous support and maintain the stability of the IT environment. THIS IS A NIGHT SHIFT POSITION IN DALLAS – Flex will be 4 days a week 10pm-6am but can be flexible, weekdays, weekends, no set days – no remote
Preferred:
• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Airline Industry experience
• Familiarity with workflow and ITSM tools and ticketing systems is preferred
• Excellent customer service skills with the ability to interface at all levels of the organization
• Excellent verbal and written communication skills
• Ability to work independently and perform in a collaborative, team-based environment
Company:
Echo IT Solutions provides IT consulting, managed services, cloud, cybersecurity, data, and custom software development. Founded in 2021, the company is headquartered in Farmers Branch, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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