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Technical Desktop Support Jobs in Dallas, TX (NOW HIRING)

Heritage Capital Corporation

Desktop Support Intern

Dallas, TX · On-site

$14.50 - $18.50/hr

Document technical issues, resolutions, and support requests through ticketing systems * Support ... Exposure to desktop support operations and end-user support processes * Opportunity to develop ...

Heritage Auctions

Desktop Support Intern

Dallas, TX

$14.50 - $18.50/hr

Document technical issues, resolutions, and support requests through ticketing systems * Support ... Exposure to desktop support operations and end-user support processes * Opportunity to develop ...

Omni Inclusive

Desktop Support

Dallas, TX · On-site

... technical support to Office Services as neededProvide recommendations regarding new technologies to better support all executives, and usersPerform regular walkthroughs to provide proactive support ...

Pyramid Consulting

Desktop Support Analyst

Irving, TX · On-site

$25 - $30/hr

Immediate need for a talented Desktop Support Analyst. This is a 12+months contract opportunity ... Provide front-line primary technical support to end users on various technical issues and problems ...

Polsinelli

User Support Manager

Dallas, TX · On-site

They are seeking a User Support Manager to oversee the Desktop Support team, ensuring efficient technical support services and managing team performance to enhance customer satisfaction.

Cynet Systems

Desktop Support Technician

Dallas, TX · On-site

$20 - $25.50/hr

Bachelor's degree or equivalent experience (i.e. 7+ years' experience in an IT technical role). 5+ ... supporting C-Suite executives and other VIP staff 7+ years' experience in desktop hardware ...

Cynet Systems

Desktop Support Technician

Venus, TX · On-site

$18.50 - $23.50/hr

Bachelor's degree or equivalent experience (i.e., 7+ years' experience in an IT technical role). 5+ ... supporting C-Suite executives and other VIP staff. 7+ years' experience in desktop hardware ...

My3Tech Inc

Desktop Support Engineer

Dallas, TX · On-site

Desktop Support Engineer Provides day-to-day onsite problem resolution for laptop, voice, print ... technical service provided by the local Deskside personnel. * Receives work from and responds ...

MLB - Texas Rangers

Desktop Support Intern

Arlington, TX · On-site

$13.50 - $18/hr

Desktop Support Intern It's fun to work in a company where people truly BELIEVE in what they're ... Provide technical support to employees both in the office and remotely, troubleshooting hardware ...

Artech Information System LLC

desktop support

Richardson, TX · On-site

$18.50 - $23.50/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Deskside Support Representative Distributed Client Services Location: RICHARDSON,TX Duration: 12 ...

Sky Systems

IT Desktop Support Engineer

Plano, TX · On-site

Technical * Minimum 3 years of strong experience providing IT Infrastructure field support which ... desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop ...

Sky Systems

IT Desktop Support Engineer

Irving, TX · On-site

IT Desktop Support Technician Onsite || Irving, TX) || Long-term contract Job Requirements Technical * Minimum 3 years of strong experience providing IT Infrastructure field support which includes ...

New

GTS

Desktop Support Agent

Dallas, TX · On-site

While maintaining high quality customer service, the Desktop Support Technician will provide on-site technical support for various computer hardware and software systems. Supervisory Responsibilities:

Echo IT Solutions, Inc.

Desktop support

Dallas, TX

$20 - $25.50/hr

Administer, support, and optimize enterprise Windows Server infrastructure to ensure high ... Prepare and update technical runbooks, SOPs, and knowledge base documentation for operational ...

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Technical Desktop Support information

See Dallas, TX salary details

$10

$24

$37

How much do technical desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for technical desktop support in Dallas, TX is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $26.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Desktop Support specialist, and why are they important?

To thrive as a Technical Desktop Support specialist, you need strong troubleshooting, problem-solving, and customer service skills, typically supported by knowledge of operating systems, hardware, and a relevant IT certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic utilities is commonly required. Excellent communication, patience, and the ability to stay calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving user issues, maintaining productivity, and ensuring a positive IT experience for end-users.

What are some common challenges faced by Technical Desktop Support professionals, and how can they be managed effectively?

Technical Desktop Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting complex hardware or software issues, and communicating technical solutions to non-technical users. To handle these effectively, it's important to prioritize tasks, stay organized, and develop strong interpersonal skills. Leveraging a knowledge base, collaborating with team members, and maintaining continuous learning about new technologies can also help address these challenges and ensure efficient problem resolution.

What does a Technical Desktop Support specialist do?

A Technical Desktop Support specialist is responsible for assisting users with issues related to their computers, software, and connected devices. They diagnose and resolve hardware and software problems, perform routine maintenance, and provide guidance on using technology effectively within an organization. Their role often involves troubleshooting, installing updates, and ensuring systems are secure and up-to-date. They may provide support in person, remotely, or over the phone to resolve technical issues quickly. Ultimately, they help keep employees productive by ensuring their technology works smoothly.

What is the difference between Technical Desktop Support vs Technical Help Desk Support?

AspectTechnical Desktop SupportTechnical Help Desk Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, user devices, hardware/software issuesRemote or on-site, troubleshooting, user inquiries
Employer & Industry UsageIT departments, corporate, educationIT service providers, corporate, customer support
Common Search/ComparisonYesYes

Technical Desktop Support primarily focuses on resolving hardware and software issues directly on user devices, often on-site. Technical Help Desk Support handles troubleshooting via phone or remote access, assisting users with a broader range of technical problems. Both roles require similar certifications and are integral to IT support teams, but they differ mainly in work environment and scope of support.

What are popular job titles related to Technical Desktop Support jobs in Dallas, TX? For Technical Desktop Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Technical Desktop Support jobs in Dallas, TX look for? The top searched job categories for Technical Desktop Support jobs in Dallas, TX are:
Technical Desktop Support jobs near you
Infographic showing various Technical Desktop Support job openings in Dallas, TX as of May 2026, with employment types broken down into 6% Internship, 77% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,058 per year, or $24.1 per hour.

Desktop Support Intern

Heritage Capital Corporation

Dallas, TX • On-site

$14.50 - $18.50/hr

Internship

Posted 5 days ago

Job description

Description:

About Heritage Auctions


Start your career with one of the nation’s fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, we offer a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and collaborate.


Position Summary


We are seeking a motivated and detail-oriented Desktop Support Intern to join our IT team. This internship provides hands-on experience supporting end users, troubleshooting technical issues, and maintaining computer systems, hardware, and software in a professional office environment. The ideal candidate is eager to learn, customer service-focused, and interested in building a career in Information Technology.


Key Responsibilities

  • Assist the desktop team with first-level technical support for desktop hardware, software, printers, and mobile devices
  • Help maintain the inventory of equipment and accessories
  • Document technical issues, resolutions, and support requests through ticketing systems
  • Support conference room technology and audiovisual equipment as needed
  • Maintain a professional and customer-focused approach when assisting users
  • Perform additional administrative support tasks as assigned
Requirements:

Qualifications

  • Currently pursuing a degree in Information Technology, Information Systems, or a related field
  • Basic understanding of Windows operating systems, computer hardware, and networking concepts is a plus
  • Strong problem-solving and communication skills
  • Ability to work independently and collaboratively within a team environment
  • Strong organizational skills and attention to detail
  • Customer service experience or technical support experience is a plus


What You’ll Gain

  • Hands-on experience in a professional environment
  • Exposure to desktop support operations and end-user support processes
  • Opportunity to develop technical troubleshooting and communication skills
  • Mentorship from experienced professionals

PHYSICAL AND MENTAL DEMANDS: To perform this job successfully, the individual must be able to withstand long periods of sitting, looking at a computer monitor, and phone handling for approximately 8-12 hours on a daily basis. Individual must be able to occasionally lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE