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Technical Desktop Support Jobs (NOW HIRING)

Vareximaging

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Required Qualifications 3+ years of experience in desktop support, service desk support, EUC support, IT operations, or a related technical support role. Experience troubleshooting Windows 10/11 ...

Sapsol Technologies Inc

Desktop Support

Pine Bluff, AR · On-site

Desktop Support • Technical Skills: o PC troubleshooting and support o Software installation and maintenance o Hardware diagnostics and repair o LAN switching and basic networking o Data networking ...

NAVA Software Solutions

Desktop Support

Odessa, TX · On-site

Desktop/IT Support Duration: Full-time / Direct Hire Location: Permian Basin, Texas: Midland/Odesa ... Serves as the first point of contact for end users seeking technical assistance. Coordinates with ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

This role requires hands-on technical expertise in troubleshooting hardware, software, and network issues, as well as providing end-user support for desktops, laptops, mobile devices, and peripherals.

KēSTA I.T.

Desktop Support Engineer

Santa Fe, NM

$30 - $37.50/hr

This role requires someone who enjoys solving technical problems while providing an exceptional end-user experience. Key Responsibilities * Provide onsite desktop support for end users at a single ...

PHOTRONICS INC

Manager, Desktop Support

Brookfield, CT · On-site

We are seeking a Desktop Support Manager to lead the end-to-end delivery and standardization of ... The position combines people leadership with hands-on technical expertise, serving as the primary ...

Apolis

Desktop Support

Boston, MA · On-site

... onsite technical support as needed. • Support end-user onboarding, hardware setup, software ... required. • Desktop Support • 3-5 years of relevant experience Company : Apolis is a ...

Fisec Global

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

Sal Lake City UT(onsite) This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes specification, installation, and testing ...

Noblesoft Technologies

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

Columbus, Nebraska This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes specification, installation, and testing of ...

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Technical Desktop Support information

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$10

$24

$38

How much do technical desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for technical desktop support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What is the difference between Technical Desktop Support vs Technical Help Desk Support?

AspectTechnical Desktop SupportTechnical Help Desk Support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, user devices, hardware/software issuesRemote or on-site, troubleshooting, user inquiries
Employer & Industry UsageIT departments, corporate, educationIT service providers, corporate, customer support
Common Search/ComparisonYesYes

Technical Desktop Support primarily focuses on resolving hardware and software issues directly on user devices, often on-site. Technical Help Desk Support handles troubleshooting via phone or remote access, assisting users with a broader range of technical problems. Both roles require similar certifications and are integral to IT support teams, but they differ mainly in work environment and scope of support.

What are some common challenges faced by technical desktop support professionals, and how can they be managed effectively?

Technical Desktop Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting complex hardware or software issues, and communicating technical solutions to non-technical users. To handle these effectively, it's important to prioritize tasks, stay organized, and develop strong interpersonal skills. Leveraging a knowledge base, collaborating with team members, and maintaining continuous learning about new technologies can also help address these challenges and ensure efficient problem resolution.

What does a technical desktop support specialist do?

A Technical Desktop Support specialist is responsible for assisting users with issues related to their computers, software, and connected devices. They diagnose and resolve hardware and software problems, perform routine maintenance, and provide guidance on using technology effectively within an organization. Their role often involves troubleshooting, installing updates, and ensuring systems are secure and up-to-date. They may provide support in person, remotely, or over the phone to resolve technical issues quickly. Ultimately, they help keep employees productive by ensuring their technology works smoothly.

What are the key skills and qualifications needed to thrive as a technical desktop support specialist?

To thrive as a Technical Desktop Support specialist, you need strong troubleshooting, problem-solving, and customer service skills, typically supported by knowledge of operating systems, hardware, and a relevant IT certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and diagnostic utilities is commonly required. Excellent communication, patience, and the ability to stay calm under pressure help you stand out in this role. These skills are crucial for efficiently resolving user issues, maintaining productivity, and ensuring a positive IT experience for end-users.
More about Technical Desktop Support jobs
What cities are hiring for Technical Desktop Support jobs? Cities with the most Technical Desktop Support job openings:
What states have the most Technical Desktop Support jobs? States with the most job openings for Technical Desktop Support jobs include:
What job categories do people searching Technical Desktop Support jobs look for? The top searched job categories for Technical Desktop Support jobs are:
Technical Desktop Support jobs near you

Desktop Support Engineer

Procom Consultants Group

Charlotte, NC

$18.50/hr

Contractor

Re-posted 28 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

$18.50/hour


On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Charlotte, NC.  


Desktop Support Engineer Job Details 

Provide professional assistance to internal and external customers having hardware and software related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfaction.

Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities:

Correct hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors. 

Manage returns on warranted parts and systems. 

Package and ship replacement parts to customers. 

Maintain standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers. 

May participate in development of information technology and infrastructure projects. 

Install, support and troubleshoot approved desktop software. 

Perform planned maintenance, moves, adds and changes. 

Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN). 

Provide timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel. 

Exercise judgment with defined procedures and practices to determine appropriate action. 

Create and maintain images for standard systems. 

Recommend hardware and software solutions, including new acquisitions and upgrades. 

Desktop Support Engineer Mandatory Skills

Associate's Degree or equivalent experience required. 

A+ Certification strongly recommended, MCP/MCSSA preferred, ITIL Certification preferred. 

3 years or more of related experience preferred.

Strong customer service skills. 

Reliable and a strong sense of responsibility. 

Ability to work independently and take ownership. 

Solid technical and analytical skills required. 

Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers. 

Knowledge of supported Microsoft Windows operating systems. 

Experience with Active Directory administration. 

Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office. 

Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities. 

Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues


Assignment Start Date

ASAP


Assignment Length

6 months plus

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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