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It Desktop Manager Jobs (NOW HIRING)

Kadant Solutions

IT Desktop Technician

Auburn, MA · On-site

$25.50 - $36.60/hr

Manages supplies and the vendors that provide them. * Serves as the technical lead in the ... desktop management & IT systems. * Office 365, Microsoft SharePoint * Understanding of network ...

Kadant Solutions

IT Desktop Technician

Auburn, MA · On-site

$25.50 - $36.60/hr

Manages supplies and the vendors that provide them. * Serves as the technical lead in the ... desktop management & IT systems. * Office 365, Microsoft SharePoint * Understanding of network ...

Gaylor Electric

IT Desktop Support

Indianapolis, IN · On-site

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms ... Excellent time management skills and ability to multitask RESPONSIBILITIES * Maintains appropriate ...

gaylor

IT Desktop Support

Indianapolis, IN · On-site

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms ... Excellent time management skills and ability to multitask RESPONSIBILITIES * Maintains appropriate ...

gaylor

IT Desktop Support

Indianapolis, IN

SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms ... Excellent time management skills and ability to multitask RESPONSIBILITIES * Maintains appropriate ...

HumanEdge

IT Desktop Technician

Brooklyn, NY · On-site

$21.25 - $27/hr

The IT Desktop Tech - Level I will support users with Desktop issues, printers and connectivity. The will support users by phone troubleshooting issues and might be asked to go to different building ...

Viavi Solutions

IT Desktop Technician

Santa Rosa, CA · On-site

$22.25 - $28.25/hr

We are looking for a customer-focused IT Desktop Technician to join our team in Santa Rosa, CA. In ... Manage incidents and service requests using ServiceNow or a related ticketing platform, ensuring ...

PassTime

IT Desktop/O365 Administrator

Littleton, CO · On-site

$85K - $95K/yr

Day to day endpoint management and user troubleshooting of IT-related desktop and O365 software and ... A fundamental knowledge and ability to understand technology, information systems, data, and ...

Bank of Hope

IT Desktop Intern

Los Angeles, CA · On-site

$19 - $21/hr

As a 2026 IT Desktop Support Intern, you won't just be grabbing coffee. You will be the vital ... Sharpen your speed and professional communication skills managing IT requests directly inside ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... Strong time management, problem solving, troubleshooting and multi-tasking ability. * Experience in ...

Hope Bank

IT Desktop Intern

Los Angeles, CA

$19 - $21/hr

As a 2026 IT Desktop Support Intern, you won't just be grabbing coffee. You will be the vital ... Sharpen your speed and professional communication skills managing IT requests directly inside ...

Apex Informatics

Senior IT Desktop support Tech

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Senior IT Desktop support Tech Location: NYC,NY- 5 days in office Duration: 6-12 months ... Systems/Apps administration including installation/upgrade of software's, account management ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

Apply now IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... Strong time management, problem solving, troubleshooting and multi-tasking ability. * Experience in ...

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It Desktop Manager information

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$21K

$83.6K

$126K

How much do it desktop manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for it desktop manager in the United States is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What is the highest paid IT job?

The highest paid IT jobs often include roles such as Chief Information Officer (CIO), IT Director, or Solutions Architect, with senior executive positions typically earning the most. These roles require extensive experience, leadership skills, and advanced technical knowledge, often complemented by certifications like CISSP or PMP.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

How much is an IT manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. They often oversee IT teams, manage hardware and software systems, and require strong technical and leadership skills.

Are IT managers in demand?

IT managers are in high demand due to the increasing reliance on technology across industries. They oversee IT teams, manage infrastructure, and implement cybersecurity measures, often requiring certifications like PMP or ITIL. The role is expected to grow as organizations continue to prioritize digital transformation.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What is the role of a desktop manager?

An IT Desktop Manager oversees the deployment, maintenance, and support of desktop computers and related hardware and software within an organization. They coordinate technical support, manage inventory, and ensure systems are secure and up to date, often using management tools and following IT policies. Strong technical knowledge, problem-solving skills, and certifications like CompTIA A+ are typically required.
More about It Desktop Manager jobs
What cities are hiring for It Desktop Manager jobs? Cities with the most It Desktop Manager job openings:
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It Desktop Manager jobs near you
Infographic showing various It Desktop Manager job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 95% Full Time, 2% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.

IT Desktop Technician

Kadant Solutions

Auburn, MA • On-site

$25.50 - $36.60/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Job description

Overview
Working in a technical role, the IT Desktop Technician has primary responsibility for administering the desktop & peripheral computing environment. The resource will maintain, and upgrade local applications used in the business along with assisting others on server-based applications. Primary front facing resource to the business from an IT standpoint to provide excellent customer service building trust and confidence in our user base.
Responsibilities
Duties & Responsibilities:
  • Use ticketing system to track problems and escalate issues to the appropriate level when required.
  • Provides desktop support and resolves problems related to the computing environment.
  • Ensures that the desktop environment is running efficiently through monitoring and optimization.
  • Create, modify, and maintain users and groups in domain environment.
  • Document all termination changes for audit compliance.
  • Install and configure network printers.
  • Perform computer and software upgrades.
  • Follow through with users to ensure customer satisfaction.
  • Coordinates, tests, and implements technical solutions for multiple projects individually or part of a team.
  • Monitor's desktop environment using hardware and software monitoring tools; manages system patching.
  • Maintains tools to conduct hardware and software inventory. Maintain proper inventory levels.
  • Manages supplies and the vendors that provide them.
  • Serves as the technical lead in the evaluation and recommendation of new desktop technologies.
  • Coordinates service calls with service providers to ensure satisfactory resolution of problems.
  • Deploy and troubleshoot problems for all outside sales, service, and other department personnel.

Qualifications
Skills & Abilities:
  • Excellent planning and organizational skills.
  • Self-starter with the ability to work independently.
  • Customer Service centric and actively looking for ways to help user base.
  • Able to troubleshoot basic and advanced desktop and network issues.
  • Ability to methodically work problems to resolution.
  • Strong knowledge of Microsoft Office products, software distribution, PC imaging
  • Able to produce easy to understand documentation.

Education, Experience and Technical Competencies:
  • Associates Degree and or HS Diploma
  • 5-7 years prior experience in Microsoft desktop management & IT systems.
  • Office 365, Microsoft SharePoint
  • Understanding of network principles.
  • Backup and recovery experience (Veeam a plus)
  • Prior experience in a manufacturing environment is desirable.

Physical / Environment Demands:
  • Able to lift, carry or move weights up to 40 lbs.
  • Work in shop conditions with moving equipment, noise, dust, and temperature swings. Periodically exposed to high noise level which requires use of extra hearing protection. Other hazards requiring the use of the appropriate PPE (personal protection equipment).

Compensation $25.50 - $36.60 hourly
Who is Kadant Solutions Division?
Kadant Solutions, based in Auburn, Massachusetts, develops, manufactures, and markets a wide range of doctoring, cleaning, filtration, and forming systems and related consumables used in process industries worldwide including construction roofing materials, food processing, metals processing, nonwovens, pulp and paper, textiles and fibers, and tissue.
Why consider joining the Kadant team?
  • Kadant was named as one of America's Most Responsible Companies 2021-2026 by Newsweek
  • Kadant was named as one of America's Greatest Companies 2025 by Newsweek
  • Kadant was named as one of America's Greenest Companies 2025 by Newsweek
  • Kadant was named to Newsweek's list of America's Greatest Workplaces for Parents & Families 2024
  • 100% of Kadant's energy comes from renewable sources.
  • Kadant serves the pulp and paper industry which has recycled 68% of everything produced and 82% of cardboard since 2009, the highest of any processing industry.
  • Kadant serves several process industries including lithium-ion battery production, food processing, metals processing, carbon fiber, nonwovens, textiles, and construction roofing materials.
  • At Kadant, our customer-focused innovation allows us to deliver Sustainable Industrial Processing™ engineering services and technologies to help our customers create more value with fewer inputs.

*Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state and local laws.
*Diverse and inclusive workplace.
*Competitive wage.
*All benefits are effective upon date of hire.
Our comprehensive benefit package includes:
*Medical, Dental and Vision insurance with best-in-class premiums.
*10 ½ paid holidays.
*401k with match.
*Company paid life insurance benefit.
*Disability insurance.
*Aflac insurance.
*Lifelock insurance.
*MetLaw legal assistance.
*Employee assistance program.
*Flexible spending.
*Dependent care.
*Educational assistance.
*Employee stock purchase plan.
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