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It Desktop Manager Jobs (NOW HIRING)

TAI

IT Desktop Technician

Owings Mills, MD · On-site

$30 - $37/hr

As an IT Desktop Technician at TAI Engineering, you will serve as the backbone of our daily ... You will take a proactive, hands-on approach to technology, managing everything from high-level ...

FlexTG

IT Desktop Support Technician II

Mesa, AZ · On-site

Position Title: IT Desktop Support Technician (T2) Job Number: TT0052 Career Level Mid Location: In ... IT Reports To: IT Manager FLSA Status: Exempt EEO Code: 2 Professionals Original Creation Date: 4/8 ...

Apex Informatics

Senior IT Desktop support Tech

Carteret, NJ · On-site

$20.50 - $26/hr

Job Title: Senior IT Desktop support Tech / Client :BBVA USA Location: NYC,NY- 3 days in office ... Systems/Apps administration including installation/upgrade of software's, account management ...

TEKsystems

IT Desktop Support

Arlington, VA

$20 - $26/hr

... for desktops, laptops, mobile devices, and peripherals. · Support onboarding and separation ... management and asset tracking systems. · Install, configure, and support approved software ...

Santiam Hospital & Clinics

IT DESKTOP ANALYST

Stayton, OR · On-site

$24.05 - $34.29/hr

Your role will involve managing hardware and software, maintaining network security, and supporting ... Regularly perform Hospital IT system updates and patches to ensure that systems remain secure and ...

TreeHouse Foods, Inc.

IT Desktop Support Analyst

Ogden, UT · On-site

$63.50K - $95.30K/yr

Information Technology Support Job Posting Title: IT Desktop Support Analyst About Us: TreeHouse ... Managing site-level incidents and serving as an escalation point for complex issues * Ensuring ...

Arrow Electronics

IT Desktop Support Analyst

Denver, CO · On-site

$32.19 - $39.35/hr

Position: IT Desktop Support Analyst The Panorama HQ-based Desktop Support team provides critical ... End User Documentation and Knowledge Base Articles * IT Asset management * Assist with IT equipment ...

Athens Micro

IT Desktop Engineer

Athens, GA · On-site +1

This new team member will be responsible for supporting, and troubleshooting desktop and notebook ... Love to Learn means that we enjoy learning about technology and embrace the challenge of learning ...

Athens Micro

IT Desktop Engineer

Athens, GA

This new team member will be responsible for supporting, and troubleshooting desktop and notebook ... Love to Learn means that we enjoy learning about technology and embrace the challenge of learning ...

TEKsystems

IT Desktop Support Technician

Ann Arbor, MI

$20 - $22/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

TEKsystems

IT Desktop Support Technician

Lansing, MI

$20 - $22/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

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It Desktop Manager information

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$21K

$83.6K

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How much do it desktop manager jobs pay per year?

As of May 31, 2026, the average yearly pay for it desktop manager in the United States is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

More about It Desktop Manager jobs
What cities are hiring for It Desktop Manager jobs? Cities with the most It Desktop Manager job openings:
What states have the most It Desktop Manager jobs? States with the most job openings for It Desktop Manager jobs include:
What job categories do people searching It Desktop Manager jobs look for? The top searched job categories for It Desktop Manager jobs are:
It Desktop Manager jobs near you
Infographic showing various It Desktop Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Temporary. Highlights an 17% Physical, and 83% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.
IT Desktop Technician

IT Desktop Technician

TAI

Owings Mills, MD • On-site

$30 - $37/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Job description

About the Role:
As an IT Desktop Technician at TAI Engineering, you will serve as the backbone of our daily operations, ensuring our hardware, software, and network infrastructure function seamlessly across the organization. You will take a proactive, hands-on approach to technology, managing everything from high-level network configurations and security deployments to providing direct, white-glove support to our multi-disciplinary team. This role is perfect for a technical problem-solver who enjoys variety.
About TAI:
TAI brings together engineering, construction, systems integration, on-site services, and technical services - combining proven execution with trusted expertise to support clients across the entire project lifecycle. Team members at TAI are capable, well-rounded, flexible, and optimistic. We have found that the best employees are the ones who recognize the importance of what they do and the ones who let that guide them in the actions they take. More than any skill, we seek people who make decisions that support the common good. We work for our clients, and we work for one another.
Here's a glimpse into your day to day:
  • Provide direct help-desk support to users across the organization using ticketing application.
  • Conduct IT orientation for new employees while explaining and following the IT Operational and Security Policy.
  • Manage disabling/deleting accounts upon employee termination and manage all associated email and data transfer that is required.
  • Create and maintain documentation and checklists for IT processes and procedures, and keep them up to date.
  • Ensure that employees' workstations successfully connect to the network and access business-critical data at all times, including local, remote, and home office locations.
  • Setup, configure, and maintain computer workstations, laptops, and network infrastructure.
  • Ensure desktops and laptops are kept up to date with Operating System and 3rd party patches - and troubleshoot any issues that arise with patch installation
  • Install, monitor, and maintain anti-malware software and security updates on all devices.
  • Configure network security settings and connect peripheral devices, including multifunction printers, plotters, scanners, etc. that are used by staff.
  • Set up and troubleshoot hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.
  • Maintain a high level of IT security throughout the organization by following the Information Security Policy, monitoring access logs, and building security procedures.
  • Create and maintain Operating System images and utilize those images for quick deployment of new and/or replacement desktops and laptops.
  • Coordinate with third parties (Dell, Microsoft, etc.) for support assistance.
  • Implement, monitor, and maintain conference room A/V systems.
  • Support the organization by troubleshooting systems and hardware, particularly after server migration or an organization-wide update.
  • Identify issues with new hardware or software and work with users to quickly resolve issues and prevent delays.
  • Track and maintain hardware and software inventory.

You'll be a perfect fit if you have:
  • Associate's Degree in Information Technology/Systems or related field,
  • Minimum 3 years of direct IT experience supporting over 100 users, with comprehensive knowledge of all specified requirements in the job description
  • Minimum 3 years troubleshooting experience and knowledge of network services/concepts including, but not limited to VLAN, DNS, DHCP, VPN, and TCP/IP
  • Must be able to work regular business hours in the office, Monday through Friday
  • Advanced troubleshooting experience with Windows 11
  • Proficiency in Active Directory administration
  • Experience with administrating Microsoft 365 and Azure/Entra ID environments
  • Ability to perform intermediate hardware level repairs as needed to desktops, laptops, and printers
  • Extensive familiarity with information security practices and procedures to protect organization data from security breaches or corruption
  • Effective and proven written and verbal communication skills - including, but not limited to writing policies, standard operating procedures, and step by step instructions for the company
  • Effectively prioritize and manage their own schedules
  • Ability to effectively multi-task, support, and troubleshoot ongoing tasks and projects under pressure, including experience with a help desk ticketing system
  • Strong interpersonal skills.
  • Presents themself professionally and focused on serving the needs of the staff

Preferred Experience:
  • CompTIA A+ certification and/or Microsoft certification
  • Administration of File/Print Servers (including, but not limited to setting up permissions and drivers according to Microsoft best security practices).
  • Experience Windows Server operating systems (including, but not limited to Windows Server features such as Hyper-V, IIS, and SQL)
  • Ability to run network cabling as needed and terminate/test network cables/connections

Physical Requirements:
  • Must be able to remain in a stationary position as necessary to complete assigned tasks.
  • Ability to perform work that will include walking, kneeling, sitting, standing, climbing stairs and/or ladders.
  • Consistently operate computers, copy machines, printers and other devices to efficiently complete tasks.
  • Occasionally move tools and equipment weighing up to 50 lbs. as needed to complete tasks.
  • Willingness to travel to and support multiple regional office sites.

Compensation and Benefits:
  • Pay: $30-37 per hour (based upon experience)
  • Annual Profit Sharing Bonus (variable)
  • PTO and Paid Holidays
  • Health Benefits: Employee through family level coverage for medical, dental, and vision insurances. Company funded life and long-term disability insurances. Short Term Disability, FSA, HSA, EAP, and supplemental life insurances (employee - family) are also available!
  • 401(k)with employer match

Other Offerings:
  • The opportunity to make a real impact on a variety of industry-leading projects.
  • The ability to balance your work and family activities.
  • Flexible work schedule
  • Work in a dynamic and collaborative environment that values creativity and innovation.
  • A chance to learn and grow alongside some of the brightest minds in engineering.
  • Professional Development, Tuition Reimbursement, and Association Membership Reimbursements.

Discover what makes TAI a top-20 manufacturing partner, according to Engineering News-Record (ENR), and one of the top-50 fastest-growing private companies in the Baltimore Business Journal. Learn more about us at www.taiengineering.com.

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