... Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong ... Utilize device management systems including SCCM, Active Directory, Azure, JAMF and Intune to ...
... Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong ... Utilize device management systems including SCCM, Active Directory, Azure, JAMF and Intune to ...
The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical ...
The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical ...
Be Seen First
IT Technician
Las Vegas, NV · On-site
$50K - $70K/yr
Remotely assist users with desktop, server, point of sale, business management programs, network or ... Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of ...
Quick apply
Be Seen First
IT Technician
Las Vegas, NV · On-site
$50K - $70K/yr
Remotely assist users with desktop, server, point of sale, business management programs, network or ... Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of ...
Desktop Support Specialist (PST work schedule)
Henderson, NV · On-site
$19 - $21/hr
Help Desk Management: Maintain and update help desk tickets, ensuring timely resolution and ... Participate in IT projects involving desktop rollouts, upgrades, and migrations. * Security ...
Desktop Support Specialist (PST work schedule)
Henderson, NV · On-site
$19 - $21/hr
Help Desk Management: Maintain and update help desk tickets, ensuring timely resolution and ... Participate in IT projects involving desktop rollouts, upgrades, and migrations. * Security ...
Our client is searching for several Desktop Support Technicians to unbox, configure, and install ... Perform any additional duties assigned by management. * It may be necessary on occasion for this ...
Our client is searching for several Desktop Support Technicians to unbox, configure, and install ... Perform any additional duties assigned by management. * It may be necessary on occasion for this ...
Our client is searching for several Desktop Support Technicians to unbox, configure, and install ... Perform any additional duties assigned by management. * It may be necessary on occasion for this ...
Our client is searching for several Desktop Support Technicians to unbox, configure, and install ... Perform any additional duties assigned by management. * It may be necessary on occasion for this ...
Information Technology Manager
Elko, NV · On-site
$91.70K - $112.40K/yr
Thorough knowledge of Microsoft operating systems, including desktop OS, as well as Windows Server ... information. TOOLS/EQUIPMENT: Customer Relationship Management CRM Software Various programs ...
Quick apply
Information Technology Manager
Elko, NV · On-site
$91.70K - $112.40K/yr
Thorough knowledge of Microsoft operating systems, including desktop OS, as well as Windows Server ... information. TOOLS/EQUIPMENT: Customer Relationship Management CRM Software Various programs ...
Lead IT Technician
Reno, NV · On-site
OverviewThis position is reporting to IT Manager and is an executing party of projects, service and ... Provide timely and effective technical assistance for hardware (desktops, laptops, printers, mobile ...
Lead IT Technician
Reno, NV · On-site
OverviewThis position is reporting to IT Manager and is an executing party of projects, service and ... Provide timely and effective technical assistance for hardware (desktops, laptops, printers, mobile ...
... relates to desktop troubleshooting. * Basic and more advanced technical support at the network ... Implementation and maintenance of a remote monitoring and management system: update agent scripts ...
... relates to desktop troubleshooting. * Basic and more advanced technical support at the network ... Implementation and maintenance of a remote monitoring and management system: update agent scripts ...
Manage assigned tickets through their lifecycle, ensuring timely resolution and proper ... Desktop and laptop hardware, including diagnosis, repair, and replacement procedures.
Manage assigned tickets through their lifecycle, ensuring timely resolution and proper ... Desktop and laptop hardware, including diagnosis, repair, and replacement procedures.
Desktop Technician II
Las Vegas, NV · On-site
$19.25 - $24.50/hr
They are seeking a Desktop Technician Level 2 to provide advanced technical support for end-users ... Preferred : • Experience with IT asset management or CMDB systems. • Familiarity with scripting ...
Desktop Technician II
Las Vegas, NV · On-site
$19.25 - $24.50/hr
They are seeking a Desktop Technician Level 2 to provide advanced technical support for end-users ... Preferred : • Experience with IT asset management or CMDB systems. • Familiarity with scripting ...
Lead IT Technician
Reno, NV · On-site
Position Summary This position is reporting to IT Manager and is an executing party of projects ... Provide timely and effective technical assistance for hardware (desktops, laptops, printers, mobile ...
Lead IT Technician
Reno, NV · On-site
Position Summary This position is reporting to IT Manager and is an executing party of projects ... Provide timely and effective technical assistance for hardware (desktops, laptops, printers, mobile ...
EUC/Desktop Engineer
Henderson, NV · On-site
... IT services. • Candidate must be ready to provide the support over the Phone Calls and Deskside ... Management provides support to mobile devices, such as smartphones and tablets as well as desktop ...
EUC/Desktop Engineer
Henderson, NV · On-site
... IT services. • Candidate must be ready to provide the support over the Phone Calls and Deskside ... Management provides support to mobile devices, such as smartphones and tablets as well as desktop ...
IT Manager
Las Vegas, NV · On-site +1
$87K - $106.60K/yr
The IT Manager is responsible for the budget, SOX, IT operations and IT staff in North America for the Paxiom segment. This is a North America position where you are responsible for 2 IT staff, 5 ...
IT Manager
Las Vegas, NV · On-site +1
$87K - $106.60K/yr
The IT Manager is responsible for the budget, SOX, IT operations and IT staff in North America for the Paxiom segment. This is a North America position where you are responsible for 2 IT staff, 5 ...
Lead IT Technician
Reno, NV · On-site
Position Summary This position is reporting to IT Manager and is an executing party of projects ... Provide timely and effective technical assistance for hardware (desktops, laptops, printers, mobile ...
Lead IT Technician
Reno, NV · On-site
Position Summary This position is reporting to IT Manager and is an executing party of projects ... Provide timely and effective technical assistance for hardware (desktops, laptops, printers, mobile ...
Desktop Technician II
Las Vegas, NV · On-site
$19.50 - $24.75/hr
Position Summary The Desktop Technician Level 2 provides advanced technical support for end-users ... Experience with IT asset management or CMDB systems. * Familiarity with scripting (e.g., PowerShell ...
Quick apply
Desktop Technician II
Las Vegas, NV · On-site
$19.50 - $24.75/hr
Position Summary The Desktop Technician Level 2 provides advanced technical support for end-users ... Experience with IT asset management or CMDB systems. * Familiarity with scripting (e.g., PowerShell ...
Desktop Technician II
Las Vegas, NV · On-site
$19.50 - $24.75/hr
Description Position Summary The Desktop Technician Level 2 provides advanced technical support for ... Experience with IT asset management or CMDB systems. * Familiarity with scripting (e.g., PowerShell ...
Desktop Technician II
Las Vegas, NV · On-site
$19.50 - $24.75/hr
Description Position Summary The Desktop Technician Level 2 provides advanced technical support for ... Experience with IT asset management or CMDB systems. * Familiarity with scripting (e.g., PowerShell ...
IT Manager
Las Vegas, NV · On-site
$87K - $106.60K/yr
The IT Manager is responsible for the budget, SOX, IT operations and IT staff in North America for the Paxiom segment. This is a North America position where you are responsible for 2 IT staff, 5 ...
IT Manager
Las Vegas, NV · On-site
$87K - $106.60K/yr
The IT Manager is responsible for the budget, SOX, IT operations and IT staff in North America for the Paxiom segment. This is a North America position where you are responsible for 2 IT staff, 5 ...
IT Technician
Eureka, NV · On-site
The IT Technician works under the direction of IT Management to maintain site systems, assist users ... Key Responsibilities Provide on-site and remote technical support for desktops, laptops, mobile ...
IT Technician
Eureka, NV · On-site
The IT Technician works under the direction of IT Management to maintain site systems, assist users ... Key Responsibilities Provide on-site and remote technical support for desktops, laptops, mobile ...
IT Manager
Las Vegas, NV · On-site +1
$90.70K - $111.30K/yr
The IT Manager is responsible for the budget, SOX, IT operations and IT staff in North America for the Paxiom segment. This is a North America position where you are responsible for 2 IT staff, 5 ...
IT Manager
Las Vegas, NV · On-site +1
$90.70K - $111.30K/yr
The IT Manager is responsible for the budget, SOX, IT operations and IT staff in North America for the Paxiom segment. This is a North America position where you are responsible for 2 IT staff, 5 ...
It Desktop Manager information
What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?
To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.
What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?
IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.
What is an IT Desktop Manager?
An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.
How much is the salary of an IT Manager?
The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.
What is the difference between It Desktop Manager vs Network Administrator?
| Aspect | It Desktop Manager | Network Administrator |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) | CompTIA Network+, Cisco CCNA |
| Work Environment | End-user support, desktop setup, troubleshooting | Network infrastructure, server management, network security |
| Primary Responsibilities | Managing desktops, software updates, user support | Configuring networks, maintaining routers/switches, network security |
While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.
What are popular job titles related to It Desktop Manager jobs in Nevada? For It Desktop Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Nevada look for? The top searched job categories for It Desktop Manager jobs in Nevada are:
What cities in Nevada are hiring for It Desktop Manager jobs? Cities in Nevada with the most It Desktop Manager job openings:
Other
Medical, Dental, Vision, Life, Retirement, PTO
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Tesla rating
8.5
Based on 661 frontline employees who took The Breakroom Quiz
1st of 44 rated automakers
Job description
What to Expect
What You'll Bring
Compensation and Benefits Benefits
Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Sparks, NV. The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. The primary tasks of this position will be to support endpoint issues, deliver exceptional customer service, collaborate across IT operations to improve processes and complete projects.
What You'll Do- Provide onsite and remote support for computers and mobile devices
- Troubleshoot hardware and software issue primary on Windows and MacOS. Some Linux experience preferred
- Provide software support for general use and engineering applications such as Autodesk products, Adobe Suite, O365, 3DX, Catia, and more
- Utilize device management systems including SCCM, Active Directory, Azure, JAMF and Intune to troubleshoot issues
- Troubleshoot basic network issues on local endpoints including DNS, DHCP and VPN issues
- Create, edit, and improve technical articles and other procedures for systems at Tesla
- Collaborate with other IT teams like Asset Management, O365, Information Security, Desktop Engineering and Network to escalate and resolve enterprise level issues
- Manage day to day tickets and resolve issues within SLA's as defined by IT Operations policy
- Take ownership of special projects, involve relevant teams and ensure completion in a timely manner
What You'll Bring
- Minimum of 4 years desktop support experience including Windows, Mac
- Linux experience preferred
- Experience troubleshooting engineering applications preferred
- Experience providing IT support in an enterprise environment utilizing Active Directory, Azure and Exchange
- Strong written and verbal communication skills, ability to communicate technical information in an easy to understand and professional manner
- Excellent customer service skills, strong attention to details with excellent follow up
- Flexibility to work some nights and weekends is required
Compensation and Benefits Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program