ZipRecruiter

Log In

1

Senior Desktop Support Analyst Jobs in Nevada (NOW HIRING)

IT Avalon

Desktop Support - WSOP

Las Vegas, NV · On-site

... analytical skills with attention to detail. Preferred : • IT certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent. • Experience in supporting event ...

Western Funding

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Advanced knowledge of Windows desktop OS version 7, 8 and 10. * Advanced knowledge of Windows ...

defi AUTO LLC

Client Support Desk Analyst

Carson City, NV · On-site

$60K - $75K/yr

This role does not focus on desktop support, hardware repair, password resets, or general ... Analyze, troubleshoot, and resolve complex application issues * Triage cases to isolate issues and ...

Acro Service Corporation

Be Seen First

Helpdesk Analyst

Carson City, NV · On-site

$22/hr

Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ... the NDOT Desktop Support Manager. QUALIFICATIONS Solid knowledge of Service Desk and Customer ...

next page

Showing results 1-20

All JobsDesktop Support Analyst JobsSenior Desktop Support Analyst JobsSenior Desktop Support Analyst Jobs in Nevada

Senior Desktop Support Analyst information

See Nevada salary details

$26K

$85.1K

$141K

How much do senior desktop support analyst jobs pay per year?

As of Aug 24, 2026, the average yearly pay for senior desktop support analyst in Nevada is $85,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $92,700.00 per year, depending on experience, location, and employer.

What is a senior desktop support analyst?

Senior Desktop Support Analysts are IT professionals responsible for providing advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and ensure that end-users experience minimal downtime. In addition to resolving technical problems, they may also assist in training staff, maintaining IT documentation, and implementing system upgrades. Their expertise helps keep business operations running smoothly by resolving IT-related issues efficiently.

What are the key skills and qualifications needed to thrive as a senior desktop support analyst, and why are they important?

To excel as a Senior Desktop Support Analyst, you need in-depth knowledge of operating systems, hardware troubleshooting, network fundamentals, and typically an associate degree or equivalent experience in IT. Familiarity with ticketing systems, remote support tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong problem-solving abilities, effective communication, and customer service orientation distinguish top performers in this role. These skills ensure prompt resolution of technical issues, minimal downtime, and a positive experience for end users.

What are some common challenges faced by senior desktop support analysts, and how can they be managed effectively?

Senior Desktop Support Analysts often encounter complex technical issues that require quick diagnosis and resolution, especially when supporting executive-level staff or managing high-priority incidents. They may also need to balance multiple support tickets simultaneously while maintaining high customer satisfaction. Effective time management, clear communication, and continuously updating technical knowledge are key strategies for managing these challenges. Collaborating closely with IT teams and documenting solutions also helps streamline recurring issues and supports overall team efficiency.

What is the difference between Senior Desktop Support Analyst vs Desktop Support Technician?

AspectSenior Desktop Support AnalystDesktop Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (entry-level certifications)
Work EnvironmentCorporate IT departments, enterprise environments, help desk teamsHelp desks, small business IT support, on-site troubleshooting
ResponsibilitiesAdvanced troubleshooting, user training, system upgrades, mentorshipBasic hardware/software support, issue resolution, user assistance

The Senior Desktop Support Analyst typically handles more complex issues, provides mentorship, and works in larger enterprise environments. In contrast, the Desktop Support Technician focuses on basic support tasks and troubleshooting. Both roles require similar certifications but differ in scope and experience level.

What are the most commonly searched types of Desktop Support Analyst jobs in Nevada?

The most popular types of Desktop Support Analyst jobs in Nevada are:

What are popular job titles related to Senior Desktop Support Analyst jobs in Nevada?

For Senior Desktop Support Analyst jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support Analyst jobs in Nevada look for?

The top searched job categories for Senior Desktop Support Analyst jobs in Nevada are:

What cities in Nevada are hiring for Senior Desktop Support Analyst jobs?

Cities in Nevada with the most Senior Desktop Support Analyst job openings:

Senior Desktop Support Analyst jobs near you
Infographic showing various Senior Desktop Support Analyst job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,120 per year, or $40.9 per hour.

Desktop Support - WSOP

Las Vegas, NV • On-site

IT Avalon
IT Services • 51 - 200 employees
Learn more about IT Avalonexternal

Full-time

Re-posted 14 days ago

Job description

Job Summary:
IT Avalon is seeking a skilled and customer-focused Desktop Support Technician to join their IT team. The role involves providing technical assistance and support to end users, ensuring seamless operation of hardware, software, and network systems while maintaining high levels of customer satisfaction.
Responsibilities:
• Provide first-level support to users for hardware, software, and network-related issues via phone, email, or in-person.
• Diagnose, troubleshoot, and resolve technical problems with desktops, laptops, printers, peripherals, and mobile devices.
• Install, configure, and update hardware, operating systems, and applications, ensuring compliance with company policies.
• Maintain and manage user accounts, permissions, and security settings in Active Directory and other systems.
• Set up and support video conferencing equipment and provide technical assistance during virtual or in-person meetings.
• Document support issues, solutions, and best practices in a ticketing system for future reference and improvement.
• Collaborate with other IT teams to escalate and resolve complex issues as needed.
• Conduct regular maintenance and updates to ensure all equipment and systems are secure and functioning optimally.
• Assist in hardware and software inventory management and procurement planning.
• Provide training and guidance to end users to enhance their understanding and use of technology resources.
Qualifications:
Required:
• Proven experience in a desktop support, helpdesk, or similar technical support role.
• Strong knowledge of Windows and macOS operating systems, including troubleshooting and configuration.
• Familiarity with Microsoft Office Suite, VPNs, and other commonly used business applications.
• Basic understanding of networking concepts, such as TCP/IP, DNS, and Wi-Fi troubleshooting.
• Experience with Active Directory, Office 365, and remote desktop tools.
• Excellent communication and interpersonal skills to interact effectively with end users at all levels.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Strong problem-solving and analytical skills with attention to detail.
Preferred:
• IT certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent.
• Experience in supporting event-specific IT needs (e.g., tournaments, conferences).
• Knowledge of ticketing systems like ServiceNow or Jira.
Company:
IT Avalon is an IT company that engages in staff augmentation, contract to hire, payrolling, direct hire and statement of work. Founded in 2012, the company is headquartered in Brentwood, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Apply