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It Desktop Manager Jobs in Reno, NV (NOW HIRING)

Ormat Technologies, Inc.

Lead IT Technician

Reno, NV · On-site

OverviewThis position is reporting to IT Manager and is an executing party of projects, service and ... Provide timely and effective technical assistance for hardware (desktops, laptops, printers, mobile ...

Corbins

IT TECHNICIAN

Reno, NV

... relates to desktop troubleshooting. * Basic and more advanced technical support at the network ... Implementation and maintenance of a remote monitoring and management system: update agent scripts ...

Ormat

Lead IT Technician

Reno, NV · On-site

Position Summary This position is reporting to IT Manager and is an executing party of projects ... Provide timely and effective technical assistance for hardware (desktops, laptops, printers, mobile ...

Ormat

Lead IT Technician

Reno, NV · On-site

Position Summary This position is reporting to IT Manager and is an executing party of projects ... Provide timely and effective technical assistance for hardware (desktops, laptops, printers, mobile ...

Cascade Designs

IT Support Specialist

Reno, NV · On-site

IT Support Specialist Cascade Designs is seeking a highly motivated IT Support Specialist to join ... desktops and laptops * Track and manage software inventory to ensure compliance with licensing ...

Corbins

IT TECHNICIAN

Reno, NV · On-site

... relates to desktop troubleshooting. * Basic and more advanced technical support at the network ... Implementation and maintenance of a remote monitoring and management system: update agent scripts ...

Hamilton

IT Support Specialist

Reno, NV · On-site +1

Reporting directly to the IT Manager, you will be responsible for ensuring seamless technology ... Provide Tier 1 and Tier 2 technical support for laptops, desktops, mobile devices, and peripherals.

Hamilton Company

IT Support Specialist

Reno, NV · On-site +1

Reporting directly to the IT Manager, you will be responsible for ensuring seamless technology ... Provide Tier 1 and Tier 2 technical support for laptops, desktops, mobile devices, and peripherals.

Hamilton Company

IT Support Specialist

Reno, NV · On-site +1

Reporting directly to the IT Manager, you will be responsible for ensuring seamless technology ... Provide Tier 1 and Tier 2 technical support for laptops, desktops, mobile devices, and peripherals.

Hamilton Company

IT Support Specialist

Reno, NV · On-site

$28 - $33/hr

Reporting directly to the IT Manager, you will be responsible for ensuring seamless technology ... Provide Tier 1 and Tier 2 technical support for laptops, desktops, mobile devices, and peripherals.

Saxon Global

IT Project Manager

Carson City, NV · Hybrid

$96.50K - $114.10K/yr

Senior IT Project Manager The Senior IT Project Manager will serve in a Business Unit-aligned Platform Enablement role, responsible for managing a portfolio of multiple smaller IT initiatives with ...

New

State of Nevada (NV)

IT MANAGER 1

Carson City, NV · On-site

$87.57K - $131.71K/yr

Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a ...

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All JobsIt Desktop Manager JobsIt Desktop Manager Jobs in Reno, NV

It Desktop Manager information

See Reno, NV salary details

$20.9K

$83.4K

$125.6K

How much do it desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it desktop manager in Reno, NV is $83,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $95,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

How much is the salary of an IT Manager?

The salary of an IT Manager typically ranges from $80,000 to $150,000 annually, depending on experience, location, and company size. IT Managers overseeing teams often require strong technical skills, certifications, and leadership abilities, which can influence compensation.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

What are popular job titles related to It Desktop Manager jobs in Reno, NV? For It Desktop Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching It Desktop Manager jobs in Reno, NV look for? The top searched job categories for It Desktop Manager jobs in Reno, NV are:
It Desktop Manager jobs near you
Infographic showing various It Desktop Manager job openings in Reno, NV as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 26% Part Time, and 1% Temporary. Highlights an 15% Physical, and 85% Remote job distribution, with an average salary of $83,361 per year, or $40.1 per hour.
Desktop Support Technician, IT Operations

Desktop Support Technician, IT Operations

Tesla

Sparks, NV • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers

Job description

What to Expect

Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Sparks, NV. The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. The primary tasks of this position will be to support endpoint issues, deliver exceptional customer service, collaborate across IT operations to improve processes and complete projects.

What You'll Do
  • Provide onsite and remote support for computers and mobile devices
  • Troubleshoot hardware and software issue primary on Windows and MacOS. Some Linux experience preferred
  • Provide software support for general use and engineering applications such as Autodesk products, Adobe Suite, O365, 3DX, Catia, and more
  • Utilize device management systems including SCCM, Active Directory, Azure, JAMF and Intune to troubleshoot issues
  • Troubleshoot basic network issues on local endpoints including DNS, DHCP and VPN issues
  • Create, edit, and improve technical articles and other procedures for systems at Tesla
  • Collaborate with other IT teams like Asset Management, O365, Information Security, Desktop Engineering and Network to escalate and resolve enterprise level issues
  • Manage day to day tickets and resolve issues within SLA's as defined by IT Operations policy
  • Take ownership of special projects, involve relevant teams and ensure completion in a timely manner

What You'll Bring
  • Minimum of 4 years desktop support experience including Windows, Mac
  • Linux experience preferred
  • Experience troubleshooting engineering applications preferred
  • Experience providing IT support in an enterprise environment utilizing Active Directory, Azure and Exchange
  • Strong written and verbal communication skills, ability to communicate technical information in an easy to understand and professional manner
  • Excellent customer service skills, strong attention to details with excellent follow up
  • Flexibility to work some nights and weekends is required

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

What Tesla employees say

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