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It Desktop Manager Jobs (NOW HIRING)

Onit, Inc

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IT Desktop Support Technician

Queensbury, NY · On-site

$60K - $62K/yr

We are seeking a Desktop Support Technician to join our team! You will resolve computer-related ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...

TEKsystems

IT Desktop Support Technician

Erie, PA

$14 - $18/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

TEKsystems

IT Desktop Support Technician

Cleveland, OH

$14 - $18/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

TEKsystems

IT Desktop Support Technician

Erie, PA · On-site

$14 - $18/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

TEKsystems

IT Desktop Support Technician

Ann Arbor, MI

$19 - $22/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

TEKsystems

IT Desktop Support Technician

Cleveland, OH · On-site

$14 - $18/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

Redwood Materials

IT Support Specialist

Mccarran, NV · On-site

Enterprise endpoint support - laptop and desktop management, domain accounts, software support ... Configure and define IT services utilizing technologies like Microsoft Active Directory, Group ...

DivIHN

IT Desktop Support Technician

Canton, NY · On-site

Title: IT Desktop Support Technician Location: Canton,NY Duration: 12 Months with possibility of ... to all service management principles, documented processes, and team guidelines. * This role ...

Crye-Leike®, REALTORS®

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IT Desktop Support Technician

Brentwood, TN · On-site

Crye-Leike ® Information Technology is seeking a full-time Desktop Support Technician in Brentwood ... Provides updates, status, and completion information to manager, problem request tracking system ...

Cordova

Desktop Support Technician

Omaha, NE · On-site

$19.25 - $24.75/hr

IT Desktop Support Technician At the direction of the IT Desktop Support Supervisor, this role ... Other duties as assigned by management Knowledge, Skills, and Abilities: * Ability to communicate ...

ASK Consulting

I306-ESG-IT Desktop Tech, II

Zanesville, OH · On-site

$25 - $27.50/hr

Job Title: IT Desktop Tech II Location: Zanesville, OH 43701 Duration: 06 months Pay rate: $25-$27 ... Inventory management About ASK: ASK Consulting is an award-winning technology and professional ...

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It Desktop Manager information

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$21K

$83.6K

$126K

How much do it desktop manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for it desktop manager in the United States is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What is an IT Desktop Manager?

An IT Desktop Manager is responsible for overseeing an organization's desktop computing environment, including managing support teams, deploying software and hardware, and ensuring the security and efficiency of all desktop systems. They coordinate troubleshooting efforts, maintain inventory, and implement policies for workstation use. This role also involves collaborating with other IT departments to support end-user needs and align desktop infrastructure with organizational goals.

What are some common challenges IT Desktop Managers face when leading support teams, and how can they effectively address them?

IT Desktop Managers often encounter challenges such as managing high ticket volumes, balancing proactive system improvements with urgent user support, and ensuring consistent service quality across their team. To address these challenges, successful managers implement clear escalation procedures, provide ongoing training, and cultivate open communication within their teams. They also collaborate closely with other IT departments to align desktop support with broader organizational technology goals, which helps optimize resources and maintain high user satisfaction.

What are the key skills and qualifications needed to thrive as an IT Desktop Manager, and why are they important?

To thrive as an IT Desktop Manager, you need expertise in desktop support, troubleshooting, team leadership, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, organizational, and problem-solving skills help you effectively manage teams and coordinate with other departments. These skills and qualifications are crucial for ensuring reliable end-user support, minimizing downtime, and leading a high-performing IT support team.

What is the difference between It Desktop Manager vs Network Administrator?

AspectIt Desktop ManagerNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentEnd-user support, desktop setup, troubleshootingNetwork infrastructure, server management, network security
Primary ResponsibilitiesManaging desktops, software updates, user supportConfiguring networks, maintaining routers/switches, network security

While both roles support IT infrastructure, an It Desktop Manager focuses on end-user devices and desktop support, whereas a Network Administrator manages network systems and infrastructure. The roles often overlap in troubleshooting and support but differ in scope and technical focus.

How much is an IT Desktop Manager paid?

An IT Desktop Manager's salary typically ranges from $70,000 to $110,000 annually, depending on experience, location, and the size of the organization. They often oversee technical support teams, manage hardware and software deployment, and require strong technical and leadership skills.
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It Desktop Manager jobs near you
Infographic showing various It Desktop Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,606 per year, or $40.2 per hour.

IT Desktop Support Technician

Queensbury, NY • On-site

Onit, Inc
See more jobs at Onit, Incexternal

$60K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

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Job description

We are seeking a Desktop Support Technician to join our team! You will resolve computer-related issues for your clients.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor

Company Description

Sister company of Pro4ia Inc. (http://www.pro4ia.com/)