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It Software Support Technician Jobs (NOW HIRING)

As an IT Support Technician II, you will be using your skills and expertise to provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting ...

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CBIZ Talent Solutions is seeking an experienced IT Software Support Desk Manager to oversee daily technical software support operations and ensure a high level of service across our client ...

Software Support Technician - St. Louis, MO Concordia Publishing House (CPH) - A Lutheran Church ... Minimum 1 year of experience each in Information Technology and customer service. * Excellent ...

They are seeking a Field IT Support Technician to assist clinics with their IT needs, including hardware and software support. Responsibilities : • participate on a team responsible for assisting ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

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It Software Support Technician information

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$16

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$40

How much do it software support technician jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for it software support technician in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between It Software Support Technician vs Network Support Technician?

AspectIt Software Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, software troubleshooting, user supportNetwork infrastructure, hardware setup, network troubleshooting
Industry UsageIT companies, tech support services, software firmsTelecommunications, enterprise networks, ISPs

The main difference is that an It Software Support Technician focuses on troubleshooting and supporting software applications and user issues, while a Network Support Technician specializes in maintaining and troubleshooting network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ based on the area of expertise.

What are the key skills and qualifications needed to thrive as an IT Software Support Technician, and why are they important?

To thrive as an IT Software Support Technician, you need strong troubleshooting skills, a solid understanding of operating systems, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with helpdesk ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Excellent customer service, problem-solving, and communication skills set outstanding technicians apart. These competencies are crucial for efficiently resolving technical issues, maintaining user satisfaction, and ensuring smooth organizational operations.

What are IT Software Support Technicians?

IT Software Support Technicians are professionals who assist users and organizations with software-related issues. They troubleshoot problems, install and update software, and provide guidance to ensure applications run smoothly. Their role often involves supporting end-users through help desks, resolving technical issues remotely or in person, and maintaining documentation for common problems and solutions. They play a crucial part in keeping business operations efficient by minimizing software downtime and enhancing user productivity.

How does an IT Software Support Technician typically interact with other departments to resolve technical issues?

IT Software Support Technicians often collaborate with various departments, such as development, quality assurance, and end-user teams, to diagnose and resolve software-related issues efficiently. They act as a bridge between users experiencing problems and technical teams that can implement fixes or improvements. Clear communication and documentation are key, as technicians must relay technical information in an understandable way and escalate issues when necessary. Building strong working relationships across departments helps ensure that problems are resolved quickly and that recurring issues are addressed proactively.
More about It Software Support Technician jobs
Infographic showing various It Software Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,713 per year, or $22.9 per hour.

Application / Software Support Technician

Vital IT Services

Oak Ridge, TN • On-site

Other

Posted 21 days ago


Job description

Summary: Vital Services is seeking a talented and experienced Application / Software Support Technician to join our growing Information Technology team. This is an extraordinary opportunity to be a part of, and play an integral role in, the expansion of our growing Application Support team! As an IT Software / Application Support Technician, you will provide software application support for our internal and external users and customers. You will be responsible for communicating with the end user, analyzing and identifying solutions to problems and providing basic training for our business software applications. You will also assist our Development, Infrastructure and Helpdesk teams as needed. The Core Focus of the Application / Software Support Technician is to investigate, diagnose, and resolve deep-level application and database failures across SaaS platforms and custom client applications, utilizing strong data querying and configuration skills to unblock users and protect overall platform integrity.