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It Software Support Technician Jobs (NOW HIRING)

Belcan

IT Support Technician II

Englewood, CO

$31.03/hr

As an IT Support Technician II, you will be using your skills and expertise to provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting ...

Quantix, Inc.

Field IT Support Technician

Dallas, TX · On-site

They are seeking a Field IT Support Technician to assist clinics with their IT needs, including hardware and software support. Responsibilities : • participate on a team responsible for assisting ...

Quantix

Field IT Support Technician

Dallas, TX · On-site

Job Title: Field IT Support Technician Location: Dallas, TX Type: Contract to hire Length: Six ... This may include desktop, laptop, tablet, printer, mobile device and software support. Required ...

Boise Cascade

IT Software Support Specialist

Boise, ID · On-site

Boise Cascade has an exciting opening for an IT Software Support Specialist! *This role may be based at any BMD location or the Boise, ID -HQ Office* Responsibilities The position performs user ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Ketchikan, AK · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

Foxys IT Services

IT Support Technician

Kings Mountain, NC · On-site

$20.75 - $28.50/hr

We are looking for experienced IT Support Technicians to join an enterprise IT support project as ... Provide Level 1 technical support for end users, resolving hardware, software, network, and account ...

New

F2Onsite

IT Desktop Support Technician

Plymouth, MN · On-site

$23 - $25/hr

Troubleshoot and resolve hardware, software, operating system, network connectivity, and ... IT support standards. Qualifications 1-3 years of desktop support, help desk, or field technician ...

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It Software Support Technician information

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$16

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$40

How much do it software support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it software support technician in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is an IT software support technician?

IT Software Support Technicians are professionals who assist users and organizations with software-related issues. They troubleshoot problems, install and update software, and provide guidance to ensure applications run smoothly. Their role often involves supporting end-users through help desks, resolving technical issues remotely or in person, and maintaining documentation for common problems and solutions. They play a crucial part in keeping business operations efficient by minimizing software downtime and enhancing user productivity.

How does an IT software support technician typically interact with other departments to resolve technical issues?

IT Software Support Technicians often collaborate with various departments, such as development, quality assurance, and end-user teams, to diagnose and resolve software-related issues efficiently. They act as a bridge between users experiencing problems and technical teams that can implement fixes or improvements. Clear communication and documentation are key, as technicians must relay technical information in an understandable way and escalate issues when necessary. Building strong working relationships across departments helps ensure that problems are resolved quickly and that recurring issues are addressed proactively.

What are the key skills and qualifications needed to thrive as an IT software support technician, and why are they important?

To thrive as an IT Software Support Technician, you need strong troubleshooting skills, a solid understanding of operating systems, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with helpdesk ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Excellent customer service, problem-solving, and communication skills set outstanding technicians apart. These competencies are crucial for efficiently resolving technical issues, maintaining user satisfaction, and ensuring smooth organizational operations.

What is the difference between It Software Support Technician vs Network Support Technician?

AspectIt Software Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, software troubleshooting, user supportNetwork infrastructure, hardware setup, network troubleshooting
Industry UsageIT companies, tech support services, software firmsTelecommunications, enterprise networks, ISPs

The main difference is that an It Software Support Technician focuses on troubleshooting and supporting software applications and user issues, while a Network Support Technician specializes in maintaining and troubleshooting network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ based on the area of expertise.

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What job categories do people searching It Software Support Technician jobs look for?

The top searched job categories for It Software Support Technician jobs are:

It Software Support Technician jobs near you
Infographic showing various It Software Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,713 per year, or $22.9 per hour.

IT Support Technician / Junior Systems Administrator

Endurance IT Services

Hampton, VA • On-site

$17 - $20/hr

Full-time

Re-posted 12 days ago

Job description


Our client is seeking an IT Support Technician / Junior Systems Administrator to provide technical support, maintain IT infrastructure, and ensure seamless technology operations for end users. This role combines hands-on technical support with system administration responsibilities, making it ideal for professionals looking to grow their careers in IT.
The successful candidate will be customer-focused, detail-oriented, and capable of supporting hardware, software, network, and server environments while delivering exceptional service to users.
Key Responsibilities
  • Provide technical support for desktops, laptops, printers, software applications, and network connectivity issues.
  • Install, configure, troubleshoot, and maintain hardware and software systems.
  • Support Windows and Mac operating systems.
  • Create, modify, and manage user accounts in Active Directory.
  • Assist with Windows Server administration and system maintenance.
  • Troubleshoot network connectivity issues and escalate complex problems when necessary.
  • Manage and maintain printers, peripherals, and related equipment.
  • Respond to help desk requests and document resolutions.
  • Maintain accurate inventory and asset records.
  • Collaborate with IT team members on projects, upgrades, and technology initiatives.
  • Provide exceptional customer service to end users while meeting established service levels.
  • Assist with technology support during special events and organizational initiatives.
Qualifications
Required
  • Associate's degree in Information Technology, Computer Science, or related field, or equivalent experience.
  • Experience providing desktop, help desk, or technical support.
  • Knowledge of Windows operating systems and PC hardware.
  • Basic understanding of networking concepts and troubleshooting.
  • Strong customer service, communication, and organizational skills.
  • Ability to work independently and as part of a team.
Preferred
  • Experience with Active Directory and Group Policy.
  • Windows Server administration experience.
  • Experience supporting Microsoft Office and Microsoft 365 environments.
  • Familiarity with printer management and network-attached devices.
  • Knowledge of scripting, automation, or basic web technologies.
  • Industry certifications such as CompTIA A+, Network+, Microsoft, ITIL, or related certifications.
Ideal Candidate Background
Candidates with experience in the following roles are encouraged to apply:
  • IT Technician
  • Desktop Support Technician
  • Help Desk Technician
  • IT Support Specialist
  • Technical Support Specialist
  • Systems Administrator
  • Junior Systems Administrator
  • Network Support Technician
  • Computer Technician
  • Desktop Support Analyst
Skills
  • Active Directory
  • Windows Server
  • Microsoft 365
  • Desktop Support
  • Help Desk Support
  • Network Troubleshooting
  • Hardware & Software Support
  • Customer Service
  • System Administration
  • Technical Documentation
Why Apply?
  • Opportunity to grow into systems and network administration responsibilities.
  • Exposure to a wide range of enterprise technologies.
  • Collaborative and supportive team environment.
  • Stable full-time position with career advancement potential.

About Endurance IT Services
Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.
Some opportunities may not be exclusive and may evolve as we work with clients-but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.

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