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It Software Support Technician Jobs (NOW HIRING)

Belcan

IT Support Technician II

Englewood, CO · On-site

$29.66/hr

As an IT Support Technician II, you will be using your skills and expertise to provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting ...

Belcan

IT Support Technician II

Englewood, CO

$29.66/hr

As an IT Support Technician II, you will be using your skills and expertise to provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting ...

Quantix

Field IT Support Technician

Dallas, TX

Job Title: Field IT Support Technician Location: Dallas, TX Type: Contract to hire Length: Six ... This may include desktop, laptop, tablet, printer, mobile device and software support. Required ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Position Overview MetroSys is seeking a motivated IT Support Technician I to provide onsite ... Install, configure, and deploy computer hardware and software. * Support workstation moves, adds ...

Compass Group

IT Support Technician

Evanston, IL

$27 - $30/hr

Position Title: IT Support Technician @ Ryan Field Pay Range : $27.00 to $30.00 We Make Applying ... Diagnose and fix hardware and software issues including but not limited to: * Point of Sale (POS ...

Compass Group

IT Support Technician

Evanston, IL · On-site

$27 - $30/hr

Position Title: IT Support Technician @ Ryan Field Pay Range : $27.00 to $30.00 We Make Applying ... Diagnose and fix hardware and software issues including but not limited to: * Point of Sale (POS ...

SpaceX

IT Support Technician

Hawthorne, CA

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Troubleshoot software and hardware issues, in person and remotely. * Configure and troubleshoot ...

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All JobsIt Software Support Technician Jobs

It Software Support Technician information

See salary details

$16

$22

$40

How much do it software support technician jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for it software support technician in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between It Software Support Technician vs Network Support Technician?

AspectIt Software Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, software troubleshooting, user supportNetwork infrastructure, hardware setup, network troubleshooting
Industry UsageIT companies, tech support services, software firmsTelecommunications, enterprise networks, ISPs

The main difference is that an It Software Support Technician focuses on troubleshooting and supporting software applications and user issues, while a Network Support Technician specializes in maintaining and troubleshooting network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ based on the area of expertise.

What are the key skills and qualifications needed to thrive as an IT Software Support Technician, and why are they important?

To thrive as an IT Software Support Technician, you need strong troubleshooting skills, a solid understanding of operating systems, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with helpdesk ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Excellent customer service, problem-solving, and communication skills set outstanding technicians apart. These competencies are crucial for efficiently resolving technical issues, maintaining user satisfaction, and ensuring smooth organizational operations.

What are IT Software Support Technicians?

IT Software Support Technicians are professionals who assist users and organizations with software-related issues. They troubleshoot problems, install and update software, and provide guidance to ensure applications run smoothly. Their role often involves supporting end-users through help desks, resolving technical issues remotely or in person, and maintaining documentation for common problems and solutions. They play a crucial part in keeping business operations efficient by minimizing software downtime and enhancing user productivity.

How does an IT Software Support Technician typically interact with other departments to resolve technical issues?

IT Software Support Technicians often collaborate with various departments, such as development, quality assurance, and end-user teams, to diagnose and resolve software-related issues efficiently. They act as a bridge between users experiencing problems and technical teams that can implement fixes or improvements. Clear communication and documentation are key, as technicians must relay technical information in an understandable way and escalate issues when necessary. Building strong working relationships across departments helps ensure that problems are resolved quickly and that recurring issues are addressed proactively.
More about It Software Support Technician jobs
What job categories do people searching It Software Support Technician jobs look for? The top searched job categories for It Software Support Technician jobs are:
It Software Support Technician jobs near you
Infographic showing various It Software Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,713 per year, or $22.9 per hour.
IT Support Technician II

IT Support Technician II

Belcan

Englewood, CO • On-site

$29.66/hr

Contractor

Posted 15 days ago

Job description


Job Title: IT Support Technician II
Location: Englewood, CO
Zip Code: 80112
Duration: 12 Months
Pay Rate: $29.66/hr.
Keyword's: #Englewoodjobs; #ITSupportTechnicianIIjobs.
Start Date: Immediate
Duties:
As an IT Support Technician II, you will be using your skills and expertise to provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software. You'll investigate information, network, and communications needs of our employees and make recommendations regarding software and hardware purchases to meet those needs.
Physical/Mental/Emotional Requirements:
* Frequently walk, sit, stand, climb stairs and steps.
* Frequently repeat same hand, arm, and finger motion many times to include finger and hand dexterity.
* Frequently requires vision abilities to include close, distance, depth perception, and telling the difference between colors.
* Frequently requires hearing abilities to include discerning different tones and volumes.
* Occasionally lifting or carrying up to 50 lbs.
Working Conditions:
* Rarely exposed to outdoor elements (high/low temperatures, sun, rain/snow, etc.)
* Rarely exposed to fumes or hazardous chemicals/materials.
* Rarely exposed to loud noises.
Skills Must-haves:
* Customer/solution ownership, an overall drive for excellence.
* Team focused with the capacity for knowledge sharing.
* Written and verbal communication skills with end users.
* Demonstrate a customer care philosophy that ensures a high level of customer satisfaction.
* Ability to understand user and business needs and translate to technical solutions.
* Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals.
* Comprehensive troubleshooting skills of industry standard hardware and software products/services.
Education Must-haves:
* Associate's degree in a related field of study with 2 or more years of relevant experience.
* Higher education may substitute for relevant experience.
* Relevant experience may be considered in lieu of required education.
Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Minimum Security Clearance
NONE
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About Belcan

Sourced by ZipRecruiter

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1958

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