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It Software Support Technician Jobs (NOW HIRING)

PTA Plastics

IT Support Technician

Longmont, CO · On-site

$25 - $32/hr

Position Title: IT Support Technician Reports to: Manager, Network Infrastructure Location: Niwot ... Troubleshoot hardware, software, operating system, and user account issues. * Perform password ...

L3HHCM20

IT Support Technician

Melbourne, FL

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... This mid-level role involves resolving complex hardware, software, and network issues, supporting ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and ... Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable * Strong ...

TAD PGS, Inc

IT Support Technician

Washington, DC

$29.86/hr

  • Medical

  • Retirement

The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role ...

L3HHCM20

IT Support Technician

Salt Lake City, UT

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... This mid-level role involves resolving complex hardware, software, and network issues, supporting ...

TAD PGS, Inc.

IT Support Technician

Washington, DC

$29.86/hr

  • Medical

  • Retirement

The IT Support Technician provides second-level end-user support for personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role ...

Source Code

IT Support Technician

Chicago, IL · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Retirement

... Technician to join our IT Services group. The successful candidate is a disciplined, self-motivated ... Systems support for various Microsoft products, third-party software and cloud applications.

North End Teleservices

IT Support Technician

Omaha, NE

$20.50 - $28.25/hr

Job Summary: The IT Support Technician will play a critical role in providing comprehensive ... Install, upgrade, and maintain software applications, ensuring compatibility and functionality.

New

Prosum Inc.

IT Support Technician

Calabasas, CA · On-site

$23 - $31.50/hr

The IT Support Technician will collaborate with infrastructure and operations teams to resolve ... Troubleshoot and resolve hardware, software, and connectivity issues using established ...

TGW Logistics Group

IT Support Technician

Grand Rapids, MI · On-site

$20.75 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Support Technician will provide Tier 1 technical support to employees, assist with onboarding and account management, troubleshoot hardware and software issues, and help maintain a productive ...

Danaher

IT Support Technician

Sunnyvale, CA · On-site

$33.65 - $40.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Support Technician is responsible for all operational aspects of support functions ... Install, configure, and troubleshoot a wide variety of hardware and software solutions through ...

Today's Business Solutions Inc.

Be Seen First

Software Support Technician

Chicago, IL · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Life

Helpdesk Technician (Willowbrook, IL) Compensation: Based on Experience, 401K and Health and Life ... This includes planning, installing, configuring, maintaining, and supporting all software and ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

McDonald Companies

IT Support Technician

Saginaw, MI

$19 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

This role will troubleshoot hardware, software, and network issues while supporting end users and ... reliable IT operations across multiple systems and facilities. Qualifications: · 2-5 years of ...

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

This role will troubleshoot hardware, software, and network issues while supporting end users and ... reliable IT operations across multiple systems and facilities. Qualifications: · 2-5 years of ...

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Showing results 41-60

All JobsIt Software Support Technician Jobs

It Software Support Technician information

See salary details

$16

$22

$40

How much do it software support technician jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it software support technician in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between It Software Support Technician vs Network Support Technician?

AspectIt Software Support TechnicianNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, software troubleshooting, user supportNetwork infrastructure, hardware setup, network troubleshooting
Industry UsageIT companies, tech support services, software firmsTelecommunications, enterprise networks, ISPs

The main difference is that an It Software Support Technician focuses on troubleshooting and supporting software applications and user issues, while a Network Support Technician specializes in maintaining and troubleshooting network hardware and infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ based on the area of expertise.

What are the key skills and qualifications needed to thrive as an IT software support technician, and why are they important?

To thrive as an IT Software Support Technician, you need strong troubleshooting skills, a solid understanding of operating systems, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with helpdesk ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Excellent customer service, problem-solving, and communication skills set outstanding technicians apart. These competencies are crucial for efficiently resolving technical issues, maintaining user satisfaction, and ensuring smooth organizational operations.

What is an IT software support technician?

IT Software Support Technicians are professionals who assist users and organizations with software-related issues. They troubleshoot problems, install and update software, and provide guidance to ensure applications run smoothly. Their role often involves supporting end-users through help desks, resolving technical issues remotely or in person, and maintaining documentation for common problems and solutions. They play a crucial part in keeping business operations efficient by minimizing software downtime and enhancing user productivity.

How does an IT software support technician typically interact with other departments to resolve technical issues?

IT Software Support Technicians often collaborate with various departments, such as development, quality assurance, and end-user teams, to diagnose and resolve software-related issues efficiently. They act as a bridge between users experiencing problems and technical teams that can implement fixes or improvements. Clear communication and documentation are key, as technicians must relay technical information in an understandable way and escalate issues when necessary. Building strong working relationships across departments helps ensure that problems are resolved quickly and that recurring issues are addressed proactively.
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What job categories do people searching It Software Support Technician jobs look for?

The top searched job categories for It Software Support Technician jobs are:

It Software Support Technician jobs near you
Infographic showing various It Software Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,713 per year, or $22.9 per hour.

IT Support Technician

PTA Plastics

Longmont, CO • On-site

$25 - $32/hr

Full-time

Re-posted 9 days ago

Job description

Position Title: IT Support Technician
Reports to: Manager, Network Infrastructure
Location: Niwot, CO
Department: Information Technology
Wage Range: $25.00 to $32.00/hr.
Supervisory Position: No
Company Overview:
There is something exciting about being on the front end of product development and evolution. PTA Corporation, a plastic injection molder and tool builder, is an "entrepreneurial" manufacturer whose customers are leaders in the medical device, defense, homeland security and technology industries including Fortune 500 OEMs. Business has started to grow dramatically. And we are currently looking for an experienced IT Support Technician to join our team.
Position Overview:
PTA Plastics is seeking an IT Support Technician to provide first-level technical support for employees across office and manufacturing environments. This role serves as the primary point of contact for routine technology issues, supporting desktop and laptop computers, mobile devices, printers, user accounts, and production technology systems. The IT Support Technician I will troubleshoot technical issues, deploy hardware, assist with onboarding, and work closely with internal employees and higher-tier IT resources to ensure reliable technology operations.
Responsibilities:
  • Provide first-level technical support for desktop computers, laptops, mobile devices, printers, and other business technologies.
  • Monitor and manage support requests through the Help Desk ticketing system.
  • Troubleshoot hardware, software, operating system, and user account issues.
  • Perform password resets, account support, and user access troubleshooting.
  • Prepare, image, configure, and deploy new desktop and laptop computers.
  • Escalate complex technical issues to higher-tier support providers as needed.
  • Support manufacturing technologies including barcode scanners, label printers, and related devices.
  • Assist with installation, deployment, and basic troubleshooting of network equipment such as wireless access points, switches, and peripheral devices.
  • Support employee onboarding by preparing equipment, configuring accounts, and providing end-user training.
  • Communicate technical information effectively to employees with varying levels of technical knowledge.
  • Maintain documentation of support activities, procedures, and troubleshooting steps.
  • Follow cybersecurity policies and security best practices to protect company systems and information.
  • Continuously develop technical knowledge and skills to support evolving business needs.

Required Skills/Abilities:
  • Basic knowledge of Microsoft Windows operating systems and desktop hardware.
  • Familiarity with Microsoft Office applications and common business software.
  • Understanding of fundamental networking concepts including Wi-Fi, VPN, DNS, and device connectivity.
  • Strong troubleshooting and problem-solving abilities.
  • Strong customer service orientation with a focus on responsiveness and professionalism.
  • Effective verbal and written communication skills.
  • Ability to prioritize multiple tasks and manage competing support requests.
  • Basic understanding of cybersecurity concepts and security best practices.
  • Ability and willingness to learn new technologies and systems.

Education and Experience:
  • Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education, experience and professional certifications.
  • Previous experience in a help desk, technical support, or customer support environment.
  • Experience supporting manufacturing or industrial technologies.
  • Familiarity with ticketing systems and remote support tools.

Physical Requirements:
  • Availability for on-call support may be required.
  • Capable of lifting and carrying heavy objects weighing up to 50 pounds.
  • Ability to sit or stand for extended periods.
  • Comfortable working in various environmental conditions, including noise, heat, cold, and exposure to chemicals.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Comfortable wearing personal protective equipment (PPE) such as safety glasses, gloves, and ear protection when on the manufacturing floor.
  • Ability to work in temperature-controlled environments and withstand exposure to noise levels associated with manufacturing machinery.
  • Ability to receive, comprehend and utilize required training from OSHA and Company including but not limited to the following: Hazard Communication, Lock Out/Tag Out, First Aid and CPR (optional).

ITAR Requirements: To conform to the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at PTA Plastics must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e., current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158.
Equal Employment Opportunity & ADA Compliance Statement
PTA Plastics is committed to the full inclusion of all qualified individuals. As part of this commitment, PTA Plastics will ensure that persons with disabilities are provided reasonable accommodations in the hiring process and in the workplace.
If you require a reasonable accommodation to participate in the application or interview process or to perform essential job functions, please contact HR@ptaplastics.com.
Pursuant to the Colorado Anti-Discrimination Act (CADA) and the Americans with Disabilities Act (ADA), PTA Plastics does not discriminate against individuals with disabilities in any aspect of employment, including hiring, job assignments, promotions, compensation, benefits, training, discipline, and termination.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform other duties as assigned.

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