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Information Systems Support Technician Jobs (NOW HIRING)

Radio Engineering Industries

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Electronics Systems Support Technician

Omaha, NE · On-site

$22 - $23/hr

We are seeking an Electronics Systems Support Technician with a strong foundation in electronics ... One year of IT help desk experience, or two years of IT academic experience in conjunction with one ...

TidalHealth

Client Support Technician

Salisbury, MD · On-site

AA Degree in Electronics, Information Systems, or related field is required. * Extensive work ... Client Support Technician Work Schedule * Normal schedule is predominately day shift. * Frequently ...

ICES, Inc.

IT Support Technician 2025-ACA-804

Springfield, VA · On-site

$22.50 - $30.75/hr

Intelligence Consulting Enterprise Solutions, INC. is looking for an IT Support Technician ... Bachelor's degree in Management Information Systems, Information Technology, Information Science ...

Source Code

IT Support Technician

Chicago, IL · On-site

$65K - $75K/yr

... Technician to join our IT Services group. The successful candidate is a disciplined, self-motivated ... Systems support for various Microsoft products, third-party software and cloud applications.

IronEdge Group

IT Support Technician

Houston, TX · On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or ... Due to CJIS requirements related to system access, the following will result in being disqualified ...

Private Company

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IT Desktop Support Technician

Memphis, TN · On-site

$45K - $55K/yr

Desktop Support Technician Position Summary We are seeking a customer-focused Desktop Support ... Support Microsoft Windows operating systems, Microsoft 365 applications, email, and standard ...

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All JobsInformation Systems Support Technician Jobs

Information Systems Support Technician information

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$12

$25

$42

How much do information systems support technician jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for information systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Information Systems Support Technician vs Network Support Specialist?

AspectInformation Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, hardware/software troubleshootingNetwork infrastructure, routers, switches, network troubleshooting
Industry UsageIT departments across various industriesOrganizations with complex network needs

While both roles support IT infrastructure, the Information Systems Support Technician primarily assists end-users with hardware and software issues, whereas the Network Support Specialist focuses on maintaining and troubleshooting network systems. The roles often overlap but differ in technical focus and certifications required.

What is an information systems support technician?

Information Systems Support Technicians are IT professionals who provide technical support and troubleshooting for computer systems, networks, and software within an organization. They help maintain and repair hardware, install and configure software, respond to help desk requests, and ensure systems run efficiently. These technicians often work closely with other IT staff to resolve issues and may also assist in training employees on new technologies. Their role is critical in minimizing downtime and keeping an organization’s technology infrastructure running smoothly.

What are the key skills and qualifications needed to thrive as an information systems support technician?

To thrive as an Information Systems Support Technician, you need strong troubleshooting skills, foundational IT knowledge, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), help desk ticketing systems, and hardware/software diagnostics tools is essential. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills ensure efficient system maintenance, quick issue resolution, and reliable support for organizational technology needs.

What are some common challenges an information systems support technician faces when supporting end-users, and how can they effectively address them?

Information Systems Support Technicians often encounter challenges such as troubleshooting hardware and software issues remotely, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, technicians typically prioritize tickets based on urgency, use remote access tools to diagnose problems efficiently, and develop strong interpersonal skills to ensure clear and supportive communication. Continuous learning and staying updated on the latest technologies also help technicians handle diverse technical issues effectively.
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What cities are hiring for Information Systems Support Technician jobs? Cities with the most Information Systems Support Technician job openings:
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Information Systems Support Technician jobs near you
Infographic showing various Information Systems Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT & Systems Support Technician

iDeal Aluminum

Saint Augustine, FL • On-site

$18.75 - $25.75/hr

Full-time

Re-posted 15 days ago

Job description

Job Title:
IT & Systems Support Technician
Classification:
Hourly, Non-Exempt
Department/Group:
IT
Location:
St. Augustine, FL 32084
Shift:
8:00 AM - 5:00 PM
Monday - Friday
Position Type:
Full Time, Onsite
HR Contact:
Felizia Martinez
We are seeking a motivated, "hands-on" IT & Systems Support Technician for our manufacturing facility. This role is a mix of desktop support, physical security, and infrastructure management. You will start with the fundamentals-organizing equipment and supporting staff-while being mentored to manage critical network and server hardware. This is a career-growth position where your pay increases as you master new technical milestones and take on higher-level responsibilities.
Primary Responsibilities:
  • Infrastructure & Organization: Own the organization of the server room and IT closets; manage cabling, label equipment, and maintain a clean, professional hardware environment.
  • Server & Network Support: Assist with the physical installation, cabling, and monitoring of servers, switches, and wireless access points.
  • Physical Security Systems: Maintain site security technology, including IP cameras, NVR management, and electronic access control (badge readers).
  • Production Floor Support: Ensure all "mission-critical" hardware-label printers, ruggedized tablets, and workstations-stay online to keep production moving.
  • Desktop Support: Provide first-tier support for Windows, Microsoft 365, and general connectivity issues for office and plant staff.
  • The "Level-Up" Path: Under leadership guidance, you will be trained to:
  • Perform basic SQL queries and data audits for our ERP.
  • Manage user permissions and basic configurations in the ERP system.
  • Monitor server health and assist with network troubleshooting.

Qualifications:
  • Mechanical Aptitude: Comfortable using basic tools and working with physical hardware (racking servers, running cable, mounting cameras).
  • Technical Curiosity: A strong desire to understand how networks and servers function.
  • Physical Ability: Must be able to lift 50+ lbs and work on ladders to service cameras or overhead network gear.
  • Reliability: Punctual, organized, and capable of working independently on the manufacturing floor.

This role operates an industrial machine with an English-only interface. Successful candidates must be able to read and understand machine prompts, safety warnings, SOPs, and error messages in English, and communicate with the team regarding machine status. The English proficiency required is limited to what is necessary to perform these tasks safely and effectively.
Disclaimer: iDeal Aluminum is an Equal Opportunity Employer. iDeal doesn't discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional duties and responsibilities may be assigned as needed to support business and departmental objectives. As part of our hiring process, candidates may be required to successfully complete pre-employment drug testing, background checks, and other applicable screenings in accordance with applicable laws. Please note that this position works in a manufacturing/plant environment that is not climate controlled, and employees may be exposed to varying temperatures depending on seasonal and operational conditions.

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