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Information Systems Support Technician Jobs (NOW HIRING)

Legacy Bank

IT Systems Support Technician

Wichita, KS · On-site

$16.75 - $23/hr

The IT Systems Support Technician supports server, network, telecommunications, and advanced computing environments and assists with resolving complex technical issues escalated from other support ...

Mister Sparky

IT Systems Support Technician

Lowell, AR · On-site

$18/hr

Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple ...

Luminis Health

Systems Support Technician I

Annapolis, MD · On-site

$23.61 - $35.42/hr

Systems Support Technician 1 Position Objective: Systems Support Technician 1 provides technical support for end users, handling help desk tickets, troubleshooting issues, and ensuring prompt ...

Radio Engineering Industries

Be Seen First

Electronics Systems Support Technician

Omaha, NE · On-site

$22 - $23/hr

We are seeking an Electronics Systems Support Technician with a strong foundation in electronics ... One year of IT help desk experience, or two years of IT academic experience in conjunction with one ...

ICES, Inc.

IT Support Technician 2025-ACA-804

Springfield, VA · On-site

$22.50 - $30.75/hr

Intelligence Consulting Enterprise Solutions, INC. is looking for an IT Support Technician ... Bachelor's degree in Management Information Systems, Information Technology, Information Science ...

Source Code

IT Support Technician

Chicago, IL · On-site

$65K - $75K/yr

... Technician to join our IT Services group. The successful candidate is a disciplined, self-motivated ... Systems support for various Microsoft products, third-party software and cloud applications.

Source Code LLC

IT Support Technician

Chicago, IL · On-site

$65K - $75K/yr

... Technician to join our IT Services group. The successful candidate is a disciplined, self-motivated ... Systems support for various Microsoft products, third-party software and cloud applications.

IronEdge Group

IT Support Technician

Houston, TX · On-site +1

$39K - $44K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or ... Due to CJIS requirements related to system access, the following will result in being disqualified ...

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Information Systems Support Technician information

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How much do information systems support technician jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for information systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an information systems support technician?

Information Systems Support Technicians are IT professionals who provide technical support and troubleshooting for computer systems, networks, and software within an organization. They help maintain and repair hardware, install and configure software, respond to help desk requests, and ensure systems run efficiently. These technicians often work closely with other IT staff to resolve issues and may also assist in training employees on new technologies. Their role is critical in minimizing downtime and keeping an organization’s technology infrastructure running smoothly.

What are the key skills and qualifications needed to thrive as an information systems support technician?

To thrive as an Information Systems Support Technician, you need strong troubleshooting skills, foundational IT knowledge, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), help desk ticketing systems, and hardware/software diagnostics tools is essential. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills ensure efficient system maintenance, quick issue resolution, and reliable support for organizational technology needs.

What are some common challenges an information systems support technician faces when supporting end-users, and how can they effectively address them?

Information Systems Support Technicians often encounter challenges such as troubleshooting hardware and software issues remotely, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, technicians typically prioritize tickets based on urgency, use remote access tools to diagnose problems efficiently, and develop strong interpersonal skills to ensure clear and supportive communication. Continuous learning and staying updated on the latest technologies also help technicians handle diverse technical issues effectively.

What is the difference between Information Systems Support Technician vs Network Support Specialist?

AspectInformation Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, hardware/software troubleshootingNetwork infrastructure, routers, switches, network troubleshooting
Industry UsageIT departments across various industriesOrganizations with complex network needs

While both roles support IT infrastructure, the Information Systems Support Technician primarily assists end-users with hardware and software issues, whereas the Network Support Specialist focuses on maintaining and troubleshooting network systems. The roles often overlap but differ in technical focus and certifications required.

How much do information systems support technicians make in the US?

In the US, information systems support technicians typically earn a median annual salary of around $55,000 to $65,000, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or Network+ can earn higher wages. Salaries can also vary based on the complexity of the support environment and the employer.
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What job categories do people searching Information Systems Support Technician jobs look for?

The top searched job categories for Information Systems Support Technician jobs are:

Information Systems Support Technician jobs near you
Infographic showing various Information Systems Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT Systems Support Technician

Legacy Bank

Wichita, KS • On-site

$16.75 - $23/hr

Full-time

Posted 4 days ago

Job description

Description
Location: N. Ridge Rd | Wichita, KS
(On-site position; remote work is not available. Relocation assistance is not provided.)
Under the supervision of the IT Operations Manager, the IT Systems Support Technician is responsible for supporting and maintaining the Bank's IT infrastructure and enterprise technology environment. This role performs routine monitoring, maintenance, and troubleshooting of IT systems and provides advanced technical support for issues requiring deeper technical expertise.
The IT Systems Support Technician supports server, network, telecommunications, and advanced computing environments and assists with resolving complex technical issues escalated from other support areas. All duties are performed in accordance with company policies, procedures, and applicable regulatory requirements.
All employees are expected to actively promote Legacy Bank to existing and prospective customers in order to support the Bank's growth and profitability.
Major Duties and Responsibilities
Monitor, maintain, and troubleshoot IT infrastructure systems, including servers, storage, networking equipment, telecommunications systems, software, and related technologies.
Configure and install new, upgraded, or replacement enterprise IT equipment, systems, and software.
Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide coverage or overflow support.
Create, monitor, maintain, and troubleshoot automation tasks and processes. Work with stakeholders to understand needs and develop new processes.
Research issues and solutions to technical related areas.
Review, maintain, and update technical documentation and system records.
Other Duties as assigned
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Experience
One to three years of IT support experience, including experience supporting infrastructure systems and resolving advanced technical issues.
Education/Certifications/Licenses
A two year college degree, progress toward a four year degree, or completion of a specialized course of study at a business or trade school. Relevant technical certifications are preferred but not required.
Interpersonal Skills
A high level of professionalism, trustworthiness, and discretion is required. This role works closely with IT team members, internal staff, and external vendors and must demonstrate strong teamwork and collaboration skills. Timely, clear, and accurate communication is essential to ensure technical issues, projects, and operational tasks are properly coordinated and resolved. The ability to communicate technical information clearly and professionally to both technical and non technical audiences is required, including effective interaction with vendors and service providers. Attention to detail is critical, as work may involve system troubleshooting, documentation, and handling confidential or sensitive information where accuracy, follow through, and discretion are essential.
Other Skills
Working knowledge of enterprise IT infrastructure and systems, including on premises and cloud based environments. This includes experience supporting server and virtualization platforms, directory services, operating systems, and enterprise applications. Knowledge of networking concepts and infrastructure, including wired and wireless networks, routing and switching, firewalls, and WAN and LAN connectivity. Familiarity with endpoint and device management, email systems, and enterprise computing environments is required. Understanding of core security and networking principles, including access controls, VPN technologies, and backup and recovery systems. Experience monitoring systems, responding to alerts, troubleshooting performance or availability issues, and following documented procedures and change management processes is expected.

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