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Information Systems Support Technician Jobs (NOW HIRING)

Eastern

IT Systems Support Technician

Alpharetta, GA · On-site

$20.50 - $28/hr

Eastern Companies is a general contractor with over 200 employees, seeking their first in-house IT Systems Support Technician to lead IT support at their Georgia office. The role involves serving as ...

ServiceTec

Airport Systems Support Technician

Hebron, KY · On-site

Airport Systems Support Technician Location:Cincinnati/Northern Kentucky International Airport (CVG ... IT services to the aviation industry has an exciting recruitment opportunity for an Airport Systems ...

ServiceTec

Airport Systems Support Technician

Hebron, KY · On-site

$45K - $50K/yr

Airport Systems Support Technician Location: Cincinnati/Northern Kentucky International Airport ... IT services to the aviation industry has an exciting recruitment opportunity for an Airport Systems ...

Eaglesun Systems

System Support Technician

Gallup, NM · On-site

$50K - $70K/yr

Activities require interaction with application software and operating systems to diagnose and ... As a System Support Technician, it is also vital for your role to be articulate with strong verbal ...

FullSteam

System Support Technician

Olympia, WA · On-site

$20.13/hr

Lacey Train Staffing is hiring a System Support Technicians in Lacey, WA ! Reports To: Systems ... Modifying user access within warehouse systems * Maintain accurate IT asset inventory and equipment ...

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Information Systems Support Technician information

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How much do information systems support technician jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for information systems support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does an information systems technician do?

An information systems support technician maintains and troubleshoots computer hardware, software, and network systems to ensure smooth operation. They often install, configure, and repair equipment, provide technical support to users, and may hold certifications like CompTIA A+ or Network+. Their work environment typically involves helping organizations resolve IT issues promptly and efficiently.

What is the difference between Information Systems Support Technician vs Network Support Specialist?

AspectInformation Systems Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, hardware/software troubleshootingNetwork infrastructure, routers, switches, network troubleshooting
Industry UsageIT departments across various industriesOrganizations with complex network needs

While both roles support IT infrastructure, the Information Systems Support Technician primarily assists end-users with hardware and software issues, whereas the Network Support Specialist focuses on maintaining and troubleshooting network systems. The roles often overlap but differ in technical focus and certifications required.

What does an IT support technician do?

An IT support technician provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and following established procedures to ensure system functionality and security.

What are Information Systems Support Technicians?

Information Systems Support Technicians are IT professionals who provide technical support and troubleshooting for computer systems, networks, and software within an organization. They help maintain and repair hardware, install and configure software, respond to help desk requests, and ensure systems run efficiently. These technicians often work closely with other IT staff to resolve issues and may also assist in training employees on new technologies. Their role is critical in minimizing downtime and keeping an organization’s technology infrastructure running smoothly.

What is an information technology support technician?

An information technology support technician is a professional who provides technical assistance to users and organizations by troubleshooting hardware, software, and network issues. They often work in help desk environments, use diagnostic tools, and may hold certifications like CompTIA A+ to perform their duties effectively.

What are the key skills and qualifications needed to thrive as an Information Systems Support Technician, and why are they important?

To thrive as an Information Systems Support Technician, you need strong troubleshooting skills, foundational IT knowledge, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), help desk ticketing systems, and hardware/software diagnostics tools is essential. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills ensure efficient system maintenance, quick issue resolution, and reliable support for organizational technology needs.

What are some common challenges an Information Systems Support Technician faces when supporting end-users, and how can they effectively address them?

Information Systems Support Technicians often encounter challenges such as troubleshooting hardware and software issues remotely, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, technicians typically prioritize tickets based on urgency, use remote access tools to diagnose problems efficiently, and develop strong interpersonal skills to ensure clear and supportive communication. Continuous learning and staying updated on the latest technologies also help technicians handle diverse technical issues effectively.

Is helpdesk a good entry-level IT job?

The helpdesk role for an Information Systems Support Technician is a common entry-level IT position that provides foundational experience in troubleshooting, customer service, and technical support. It often involves working with hardware, software, and ticketing systems, and can serve as a stepping stone to more advanced IT roles with additional certifications or specialized skills.
More about Information Systems Support Technician jobs
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What job categories do people searching Information Systems Support Technician jobs look for? The top searched job categories for Information Systems Support Technician jobs are:
Information Systems Support Technician jobs near you
Infographic showing various Information Systems Support Technician job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,061 per year, or $25 per hour.
Information Systems Support Technician

Information Systems Support Technician

Columbus Regional Health

Columbus, IN

$21.34/hr

Full-time

Posted 17 days ago

Columbus Regional Health (Indiana) rating

6.3

Company rating: 6.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

670th of 890 rated healthcare providers

Job description

What you need to know about the position:

  • IS Support Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • The IS Support Technician positions have a base hourly rate of $21.34. Individual compensation is determined for this position through years of directly relevant experience.  The hourly compensation is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions.
  • The shift for this position will be 8:00am to 5:00pm Monday through Friday, with an on-call rotation with the team.

 What is required for the position:

  • High school diploma or GED, and a minimum of 3 years experience in the support and maintenance of personal computers, printers, and print servers in an enterprise network environment.

OR

  • Associate’s degree in Computer Science, and a minimum of 1 year experience in the support and maintenance of personal computers, printers, and print servers in an enterprise network environment.
  • Valid Indiana Driver’s License

Manufacturer’s certification preferred (e.g. A+, Networking+, or Microsoft Certified Professional)

What Columbus Regional Health (Indiana) employees say

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