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Information Systems Support Analyst Jobs (NOW HIRING)

Spark Tek Inc

IT Systems Support Analyst

Pennington, NJ · On-site

Spark Tek Inc is seeking an IT Systems Support Analyst for a 6 month contract. The role involves providing Windows desktop support, managing Active Directory, and setting up computer backups in a ...

PTA Plastics

IT Support & Systems Analyst

Longmont, CO · On-site

$70K - $95K/yr

Position Title: IT Systems & Support Analyst Reports to: Manager, Network Infrastructure Location: Niwot, CO Department: Information Technology Compensation : $70,000 - $95,000 Company Overview:

WellSpace Health

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Desktop and Systems Support Analyst

Sacramento, CA · On-site

$95K - $108K/yr

Desktop and Systems Support Analyst Department/Care Stream ... Information Technology LIA Reporting Structure: Timecard Approver: Chief Operations Officer Primary:

Magnolia ISD

Information Systems Analyst

Magnolia, TX · On-site

Delivers end-user support, manages Frontline SIS access, and creates enterprise software training materials for staff. Working alongside the Information Systems Administrator, the analyst helps ...

SoTalent

Information Systems Analyst

Martinsburg, WV · On-site

Site Analyst II - IT Support & Infrastructure A leading organization is seeking a Site Analyst II to support, maintain, and operate IT systems and related technologies within a site-based environment.

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Information Systems Support Analyst information

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$15

$32

$52

How much do information systems support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for information systems support analyst in the United States is $32.30, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $39.90 per hour, depending on experience, location, and employer.

What is the difference between Information Systems Support Analyst vs Network Support Specialist?

AspectInformation Systems Support AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, remote supportData centers, network operations centers, on-site
Employer & IndustryIT departments across various industriesTelecommunications, ISPs, large enterprises
Common Search/ComparisonYesYes

The main difference is that Information Systems Support Analysts focus on troubleshooting and maintaining overall IT systems, including hardware, software, and user support. Network Support Specialists primarily concentrate on network infrastructure, such as routers, switches, and network security. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ, with analysts handling broader IT issues and network specialists focusing on network-specific tasks.

What cities are hiring for Information Systems Support Analyst jobs?

Cities with the most Information Systems Support Analyst job openings:

What states have the most Information Systems Support Analyst jobs?

States with the most job openings for Information Systems Support Analyst jobs include:

What are popular job titles related to Information Systems Support Analyst jobs?

For Information Systems Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Information Systems Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,175 per year, or $32.3 per hour.

Systems Support Analyst (Documentation)

Charlotte, NC

Artech Information System LLC
Recruiting and Staffing Services • 10K+ employees
Learn more about Artech Information System LLCexternal

Full-time

Re-posted 13 days ago

Key responsibilities

  • Provides technical systems support within a technology organization, including troubleshooting and restoring service or data to systems.

  • Supports completion of activities related to system security components, including service account management and control standards.

  • Participates in testing, updating business continuation plans, and maintaining documentation and procedures related to supported applications and systems.

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Systems Support Analyst (Documentation)
Location: Charlotte NC
Duration: 6 Months
Minimum Qualifications
3+ years systems support analysis experience.
Create and update support documentation (maintained via SharePoint and Documentum)
Monitor queues on several high-volume business critical systems
Monitor processes and SLA on key systems
Execute SQL jobs for clean-up and maintenance tasks
Follow defined support procedures, involving updates and patching to application and OS layers
Application Support and Troubleshooting
Required Skills:
Windows Application Support
Experience with MS SQL Server
PAC2000 or similar experience (submitting Change Requests, and managing Problem Tickets)
Supporting Operational Processing systems (Windows Server 2008, 2012)
Basic Knowledge of IP networking
Experience working as part of a team (preferably geographically distributed)
Desired Skills:
SPLUNK Experience
Knowledge and understanding of PowerShell scripting
NDM Administration
AutoSys Administration
Azure/Cloud Experience
Basic SharePoint knowledge - being able to create views and maintain information on a SharePoint site
Experience application profiling with App Dynamics
Experience with Service Account Management
Disaster Recovery/Business Continuity Planning experience
Responsibilities/Tasks
This role will work as part of the WIT Capture team providing day time operational support within the Enterprise Content Management COE.
Our applications run on Windows Servers, using Kofax Capture and Kofax KTM technologies with supporting MS SQL databases, NAS, and backend Web Services.
We are undergoing a comprehensive and thorough review of all our or key system security components including: Service Account Inventories and Management, Control Standards, and updated procedures to ensure all layered middleware products are on latest stable versions.
This role will be expected to support completion of those activities
Provides technical systems support within a technology organization.
Duties are varied and may include one or more of the following: provides support for complex technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services
uses diagnostic and other tools to maintain, troubleshoot and restore service or data to systems
evaluates service level agreement criteria and identifies gaps in current technology process
participates in migrations from development to production, upgrades, installations and/or configurations
may write queries to extract data and validates data loads
completes project sizing; updates/writes documentation and procedures and assists with related training; troubleshoots network, hardware and software issues using general guidelines, templates or direction from others
participates in writing test scripts; maintains change or issue logs
analyzes performance trends and recommends process improvements
understands quality, security and compliance requirements for supported areas and reviews changes for risk to production systems
participates in testing and updating the business continuation plan

Additional Information

For more information, Please contact

Pavithra P

973 507 7535 

pavithra.p(at)artechinfo.com

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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