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Pc Support Technician Jobs (NOW HIRING)

TIER4 GROUP

PC Support Technician

Milwaukee, WI

PC Support Technician Location: Milwaukee, WI Type: Onsite Duration: ASAP - December 2025 Perks: Competitive Rates, Benefits, free daily lunch when onsite About the Role We are seeking a PC Support ...

City of Rochester

PC Support Technician

Rochester, MN

$32.94 - $40.62/hr

PC Support Technician Technology The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members ...

City of Rochester, MN

PC Support Technician

Rochester, MN · On-site

$32.94 - $40.62/hr

PC Support Technician Technology The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members ...

360 IT Professionals

PC Support Technician

Omaha, NE · On-site

Title: PC Support Technician Location: Omaha, NE Duration: Long Term (2 Years+) / Full Time : 2 to 5 years in a Technical Voice Support/Service Desk environment in a corporate environment Be the ...

prosource.it- Americas

Senior PC Support Technician

TN · On-site

$40 - $45/hr

Prosource.it is looking for a Senior PC Support Technician, this will be a contract role responsible for providing daily hardware support to end users for PCs, laptops, tablets, and printers, for ...

TEKsystems

PC Support Technician

Renton, WA

$21.57/hr

... support for mobile devices, software applications, and PC-related issues. - Communicate effectively with customers, training room participants, KIOS users, IT Service Center teams, and other ...

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Pc Support Technician information

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How much do pc support technician jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for pc support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by PC Support Technicians and how can they be addressed?

PC Support Technicians often encounter challenges such as troubleshooting complex hardware and software issues, managing high volumes of support requests, and keeping up with rapidly changing technology. To address these, technicians benefit from strong problem-solving skills, effective time management, and ongoing technical training. Collaborating closely with other IT staff and maintaining clear communication with end-users also helps ensure issues are resolved efficiently and customer satisfaction remains high.

What is the difference between Pc Support Technician vs Help Desk Technician?

AspectPc Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer service
Employer & IndustryIT service providers, corporate IT departmentsIT support centers, corporate, and government agencies

Both roles involve troubleshooting and technical support, but Pc Support Technicians often focus more on hardware and on-site issues, while Help Desk Technicians typically handle remote support and customer inquiries. The roles overlap in certifications and work environments, but their primary focus and interaction methods differ.

How do I become a PC technician?

To become a PC support technician, you typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Earning certifications such as CompTIA A+ can improve job prospects, and gaining hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and familiarity with operating systems and troubleshooting tools are essential for success in this role.

How to become a desktop support tech?

To become a desktop support technician, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, operating systems, and troubleshooting skills. Earning certifications such as CompTIA A+ can improve job prospects, and gaining experience through internships or entry-level IT roles is beneficial. Strong communication skills and the ability to work in a technical environment are also important.

What are PC Support Technicians?

PC Support Technicians are IT professionals who provide technical assistance and support for computer systems, hardware, and software. They troubleshoot issues, perform repairs, install and configure computer equipment, and help users resolve technical problems. Their role is essential in ensuring the smooth operation of computer systems in organizations, often working directly with end-users both remotely and in person. PC Support Technicians may also be responsible for maintaining security protocols and keeping systems updated.

What does a PC support technician do?

A PC support technician troubleshoots and repairs computer hardware and software issues, assists users with technical problems, and maintains computer systems. They often use diagnostic tools, install updates, and may hold certifications like CompTIA A+ to ensure effective support in an IT environment.

Are PC technicians in demand?

PC support technicians are in steady demand due to ongoing reliance on computer systems in various industries. They typically need strong troubleshooting skills and knowledge of operating systems and hardware, with job growth expected to align with overall IT employment trends.

What are the key skills and qualifications needed to thrive as a PC Support Technician, and why are they important?

To thrive as a PC Support Technician, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is often required. Outstanding customer service, patience, and clear communication help technicians effectively assist users and resolve issues. These skills ensure prompt, accurate technical support and contribute to smooth business operations.
More about Pc Support Technician jobs
What cities are hiring for Pc Support Technician jobs? Cities with the most Pc Support Technician job openings:
What states have the most Pc Support Technician jobs? States with the most job openings for Pc Support Technician jobs include:
What job categories do people searching Pc Support Technician jobs look for? The top searched job categories for Pc Support Technician jobs are:
Pc Support Technician jobs near you
Infographic showing various Pc Support Technician job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 12% Part Time, and 10% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.
PC Support Technician

PC Support Technician

TIER4 GROUP

Milwaukee, WI

Full-time

Re-posted 18 days ago

Job description

Title: PC Support Technician

Location: Milwaukee, WI 

Type: Onsite

Duration: ASAP - December 2025 

Perks: Competitive Rates, Benefits, free daily lunch when onsite



About the Role

We are seeking a PC Support Technician to join our PC Setup team, responsible for provisioning and deploying end-user computer hardware. This role will provide hands-on technical support for both home office and field users, ensuring seamless technology experiences.


Key Responsibilities

  • Deploy and configure PCs, mobile devices, and related hardware/software for end-users.
  • Troubleshoot and resolve technical issues related to operating systems, software configurations, and network connectivity.
  • Provide multi-channel technical support (e.g., chat, phone, email) in a fast-paced environment, handling multiple requests simultaneously.
  • Conduct initial client experience consultations, diagnosing issues and applying technical knowledge to resolve problems efficiently.
  • Continuously develop expertise in both field and home office technology, handling increasingly complex technical assignments.
  • Identify and suggest process improvements to enhance service quality and efficiency.
  • Collaborate with internal teams and technical experts to drive innovation and improve user experience.
  • Ensure clear and concise documentation of troubleshooting steps, resolutions, and process enhancements.
  • Maintain a professional, customer-focused approach, ensuring a high-quality end-user experience.


Qualifications & Skills

  • Education: Associate’s or Bachelor’s degree in Computer Science, MIS, or a related field or equivalent work experience.
  • Experience: Minimum 2 years of technical Help Desk or IT support experience.
  • Strong troubleshooting skills in PC hardware, mobile devices, operating systems, and software support tools.
  • Proficiency in technical problem-solving and issue resolution.
  • Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
  • Strong customer service orientation, with the ability to build rapport and manage expectations.
  • Ability to multi-task and prioritize in a dynamic environment.
  • Attention to detail, particularly in documentation and follow-through.
  • A team player with a continuous learning mindset, open to feedback and process improvement.
  • Self-motivated and reliable, able to meet deadlines and work independently when needed.


Nice-to-Have Skills

  • Experience with enterprise IT environments and help desk ticketing systems.
  • Familiarity with Epic EMR, Medical Manager, Intergy, or similar software (if applicable).
  • Knowledge of ITIL practices and service management principles.