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Pc Support Technician Jobs (NOW HIRING)

Worldwide TechServices

Dynamic PC Support

Newburgh, NY · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

Worldwide TechServices

Dynamic PC Support

Kalispell, MT · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

Worldwide TechServices

Dynamic PC Support

Houston, TX · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

Worldwide TechServices

Dynamic PC Support

Reading, PA · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

Worldwide TechServices

Dynamic PC Support

Reno, NV · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

Worldwide TechServices

Dynamic PC Support

Casper, WY · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

Worldwide TechServices

Dynamic PC Support

El Paso, TX · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

Worldwide TechServices

Dynamic PC Support

Tupelo, MS · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and ...

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Pc Support Technician information

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How much do pc support technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for pc support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What is a PC support technician?

PC Support Technicians are IT professionals who provide technical assistance and support for computer systems, hardware, and software. They troubleshoot issues, perform repairs, install and configure computer equipment, and help users resolve technical problems. Their role is essential in ensuring the smooth operation of computer systems in organizations, often working directly with end-users both remotely and in person. PC Support Technicians may also be responsible for maintaining security protocols and keeping systems updated.

What are the key skills and qualifications needed to thrive as a PC support technician?

To thrive as a PC Support Technician, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is often required. Outstanding customer service, patience, and clear communication help technicians effectively assist users and resolve issues. These skills ensure prompt, accurate technical support and contribute to smooth business operations.

What are some common challenges faced by PC support technicians and how can they be addressed?

PC Support Technicians often encounter challenges such as troubleshooting complex hardware and software issues, managing high volumes of support requests, and keeping up with rapidly changing technology. To address these, technicians benefit from strong problem-solving skills, effective time management, and ongoing technical training. Collaborating closely with other IT staff and maintaining clear communication with end-users also helps ensure issues are resolved efficiently and customer satisfaction remains high.

What is the difference between Pc Support Technician vs Help Desk Technician?

AspectPc Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer service
Employer & IndustryIT service providers, corporate IT departmentsIT support centers, corporate, and government agencies

Both roles involve troubleshooting and technical support, but Pc Support Technicians often focus more on hardware and on-site issues, while Help Desk Technicians typically handle remote support and customer inquiries. The roles overlap in certifications and work environments, but their primary focus and interaction methods differ.

Are PC Support Technicians in demand?

PC Support Technicians are in steady demand due to ongoing reliance on computer systems in various industries. They typically require technical skills, troubleshooting abilities, and certifications such as CompTIA A+ to meet employer needs, especially in IT support and help desk roles.

How much does a Pc Support Technician make?

The average annual salary for a PC Support Technician in Texas is approximately $45,000 to $55,000, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ can earn higher wages. Salaries can also vary based on the employer and specific job responsibilities.

What do you need to be a PC Support Technician?

To become a PC Support Technician, you typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Certifications such as CompTIA A+ can improve job prospects, and strong problem-solving and customer service skills are essential. Experience with troubleshooting tools and a basic understanding of networking are also beneficial.
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Pc Support Technician jobs near you
Infographic showing various Pc Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.

Dynamic PC Support

Worldwide TechServices

Maplewood, MO

Full-time

Re-posted 9 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

215th of 224 rated it services

Job description

Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Job Description

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit

Additional Information

All your information will be kept confidential according to EEO guidelines.

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