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Computer Support Technician Jobs in Iowa (NOW HIRING)

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

IT Support Technician Mount Mercy University is seeking a customer-focused IT Support Technician to ... Associate degree in Computer Science or related field. * Dell certification or similar technical ...

Cambrex

Lab Support Technician

Charles City, IA

The Laboratory Support Technician, reporting the Director of Analytical Development, will provide ... Attention to detail required Experience with chemical handling preferred Basic computer literacy ...

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Computer Support Technician information

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How much do computer support technician jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for computer support technician in Iowa is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $25.05 per hour, depending on experience, location, and employer.

What is a computer support technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are the key skills and qualifications needed to thrive as a computer support technician?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges computer support technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

Are computer support technicians in demand?

Computer support technicians are in steady demand due to ongoing reliance on technology across industries. They typically need strong troubleshooting skills and certifications like CompTIA A+ to qualify for many roles, which are available in various sectors including healthcare, education, and business. Employment growth for this role is expected to be consistent as organizations continue to upgrade and maintain their IT infrastructure.
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Computer Support Technician jobs near you
Infographic showing various Computer Support Technician job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,012 per year, or $22.1 per hour.

Manufacturing Support Technician

Manchester, IA • On-site

Transparent Search Group
See more jobs at Transparent Search Groupexternal

Full-time

Re-posted 4 days ago

Job description

About the job Manufacturing Support Technician
Job Title: Manufacturing Support Technician
Location: Waterloo, Iowa
Salary: $65-80K plus bonus
Job Summary of the Manufacturing Support Technician: The Manufacturing Support Technician supports production and engineering by developing and maintaining job documentation, build instructions, and job books to ensure products are built correctly and efficiently. This role acts as a liaison between Engineering and Production to clarify drawings, develop kit and assembly documentation, and capture improvements and lessons learned during builds. This position is focused on improving how work instructions, job information, and build documentation are communicated to the production floor. The Manufacturing Support Technician helps ensure that jobs are clearly defined, repeatable, and properly documented so that builds are efficient and consistent. This role requires a hands-on individual who is comfortable on the production floor, working with supervisors, engineers, and operators to understand builds and document the best way to complete them.
Job Duties & Responsibilities of the Manufacturing Support Technician:

  • Develop and maintain job books for products and major assemblies
  • Create and update build instructions with photos and clear step-by-step information
  • Develop kit and assembly schematics when drawings or prints are unclear
  • Act as a liaison between Engineering and Production to clarify job requirements
  • Support first-time builds by documenting issues, capturing redlines, and updating documentation
  • Maintain and organize job documentation, standard work, and build instructions
  • Assist with reviewing BOMs, routers, and job documentation for accuracy prior to release
  • Capture lessons learned and update job books and documentation after builds
  • Help develop standard work and setup sheets for repeat jobs
  • Spend time on the production floor observing builds and updating documentation as processes improve
Education & Experience Requirements of the Manufacturing Support Technician:
  • Experience working in a manufacturing environment (production, engineering, quality, or similar role)
  • Associate's or Bachelor's degree in Manufacturing, Drafting, Engineering Technology, or related field preferred
  • Experience in a job shop or high-mix manufacturing environment preferred
  • Ability to read and understand manufacturing drawings and bills of material
  • Strong organizational skills and attention to detail
  • Good communication skills and ability to work with production employees and engineers
  • Proficient with Microsoft Office (especially Word and Excel)
  • Ability to manage multiple projects and keep documentation organized and up to date
  • Comfortable spending time on the production floor to observe and document builds
  • Experience creating work instructions, job books, or manufacturing documentation
  • Experience with ERP systems, routers, and bills of material
  • Basic CAD or drafting experience preferred

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