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Computer Support Technician Jobs (NOW HIRING)

Catapult Solutions Group

Computer Support

Goodyear, AZ · On-site

Summary of Position The Computer Support Specialist (Datacenter) is the primary on-site IT support resource for staff working at a Compass datacenter campus. This is a mobile role: the specialist ...

New

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department ... technicians or staff. * Records data are required to analyze and track problems to the final ...

Audit-Tel Inc

Desktop Support Technician

Cincinnati, OH · On-site

$36K - $45K/yr

Desktop Computer Support Technician Inverse Technology Solutions is seeking a full-time Desktop Computer Support Technician in Cincinnati, Ohio. The successful candidate will provide technical ...

Audit Tel

Desktop Support Technician

Cincinnati, OH · On-site

$36K - $45K/yr

Desktop Computer Support Technician Inverse Technology Solutions is seeking a full-time Desktop Computer Support Technician in Cincinnati, Ohio. The successful candidate will provide technical ...

Knowledge Builders Inc

Be Seen First

Computer Support Specialist

Albany, NY · On-site

$21 - $25/hr

Computer Support Specialist candidates will assist with activities related to the COVID-19 outbreak in health care facilities throughout the state, collection of various datasets external to OALTC ...

DecisionPoint | Cortek

Clearance Required: • TS/SCI Degree and Years of Experience: • Two (2) or more years' experience related to Computer Support Technician (CST) or Computer Support Administrator (CSA) support on ...

New

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Computer Support Technician information

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How much do computer support technician jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for computer support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

Is computer support a good career?

Computer support technicians help users troubleshoot hardware and software issues, often working in IT departments or service centers. The role offers steady employment, opportunities for certifications like CompTIA A+ or Network+, and can lead to advanced IT positions. It is suitable for individuals interested in technology and problem-solving with a typical schedule of standard business hours.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

What are the key skills and qualifications needed to thrive as a computer support technician?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What is a computer support technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are some common challenges computer support technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.
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Computer Support Technician jobs near you
Infographic showing various Computer Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.

Computer Support

Catapult Solutions Group

Goodyear, AZ • On-site

Contractor

Posted 3 days ago

New

Job description

Summary of Position
The Computer Support Specialist (Datacenter) is the primary on-site IT support resource for staff working at a Compass datacenter campus. This is a mobile role: the specialist moves between buildings across the campus, supports new buildings as they come online, and owns the setup and ongoing maintenance of conference room audio/visual (AV) systems for all campus buildings. While primarily responsible for datacenter campus users, this role also provides remote support to any Compass user, regardless of location.
Essential Duties and Responsibilities
  • Serve as the primary on-site support contact for staff across all buildings on the campus, traveling between buildings as needed.
  • Set up conference room AV systems in new buildings as they are constructed and brought online, and maintain AV systems in all campus buildings on an ongoing basis.
  • Provide IT support to on-site personnel in temporary facilities (such as construction trailers) during campus build-out phases.
  • Diagnose and troubleshoot hardware and software issues on Compass PCs, laptops, and mobile devices using approved methods and processes; all hardware is under warranty, and the helpdesk facilitates warranty repair with the vendor when hardware service is required.
  • Install, configure, and troubleshoot software for end users.
  • Provide remote support to any Compass user, regardless of location.
  • Manage, prioritize, and document work in ServiceNow; accountable for ticket aging, response times, and ticket quality standards.
  • Support and administer devices through NinjaOne endpoint management.
  • Support users across the Microsoft 365 environment, including Teams, Outlook, and Entra ID, along with other Compass tools.
  • Troubleshoot network and local printers to determine whether on-site vendor service is required; coordinate repair and maintenance with printer vendors (all printers are vendor-managed).
  • Train users on basic computer knowledge and Compass-standard tools.
  • Communicate and interact with end users and internal staff to resolve IT-related issues, interpreting and communicating complex information to a diverse audience.
  • Consult with helpdesk peers before escalating technical issues, in line with team escalation practices.
  • Complete necessary internal documentation, including knowledge base contributions.
  • Work well both in a team environment and independently.
  • Maintain a positive, proactive attitude with the customer's best interest in mind.
Qualifications / Requirements
  • Advanced knowledge of PC desktop support.
  • Advanced knowledge of local and network printer troubleshooting.
  • Basic knowledge of networking concepts.
  • Superb customer service skills.
  • Working knowledge of ticket-based tracking systems (ServiceNow preferred).
  • Working knowledge of conference room AV systems and video conferencing hardware.
Additional Requirements
  • Excellent verbal and written communication skills.
  • Ability to work with minimal supervision.
  • Strong analytical and problem-solving skills.
  • Must be able to lift 30 pounds.
  • Valid driver's license and dependable transportation (required for travel between campus buildings).
  • Ability to work in datacenter, industrial, and active construction environments, and to follow all site safety and PPE requirements.
Education / Training / Experience
  • 3-6 years of experience with Windows and macOS troubleshooting in a professional setting.
  • 3-6 years of experience with Microsoft Azure / Entra ID and Microsoft 365 administration.
Preferred
  • Certification in Microsoft Azure Fundamentals and/or Security Fundamentals.
  • Certification in Dell hardware.
  • Associate degree in Computer Science or equivalent.
  • ITIL v4 certification.
  • Exposure to using AI for project documentation and automation.
  • Experience supporting conference room AV or video conferencing systems in a multi-site environment.
Details
  • Job TitleComputer Support
  • Vertical
  • Primary ContactAngela Robson
  • Hiring Manager
  • Hiring Manager Details
  • Scheduled Sell Time
  • Direct Manager Contact
  • Start Date
  • Scheduled End
  • Job Duration
  • Interview Steps
  • Company Initiative
  • Candidates in Progress
  • Date Added07/31/2026, 1:53 PM
  • Last Updated07/31/2026
  • Reason Closed
  • Close Date
Requirements
  • Job CategoryIT
  • Job Specialty
  • Required SkillsActive Directory
  • Additional Skills / Keywords
  • Minimum Experience (Years)
  • Security Clearance
  • Certification Requirements
  • Interview Steps
  • Interview Process Notes3 steps
  • Workers Comp Code
  • C

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